Regencyfragrances Reviews 297

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as excellent alternatives to more expensive brands, with many appreciating the accurate scents and beautiful packaging. People frequently highlight the positive pricing and the efficiency of the delivery service. However, some customers also noted inconsistencies in product quality, specifically regarding the longevity of the fragrance, with some finding it doesn't last as long as expected or doesn't smell like the original. A few other people also felt that the packaging was insufficient, and there were occasional issues with missing items or broken samples upon delivery.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers praised the fragrances for... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the perfect quality, beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Price

Clients share positive opinions on price, often highlighting that products are cheap, fairly priced, and... See more

Order

Users describe positive interactions with order. Many customers praise the clear and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Surprisingly good!!! The Cypress and Grapevine is an excellent dupe. I own the original Jo Malone and apart from, the opening minute which is a little chemical smelling like a lot of dupes, it is s... See more

Company replied

Rated 5 out of 5 stars

I ordered dupes of Code, Stronger with you & Rouge 540. Not only do they smell amazing, but the bottles & sealed boxes make it too. Other companies I have used are very boring when it comes to pre... See more

Company replied

Rated 5 out of 5 stars

Firstly the perfumes I chose are really nice and they smell lovely, I'm quite happy with the design of the bottles and for the price look dearer than they actually are! The delivery didn't take long a... See more

Company replied

Rated 5 out of 5 stars

My order arrived quickly. I was informed of it's transportation every step of the way. I'm wearing Black Pomegranate now having applied it this morning after my shower and I can still smell it this e... See more

Company replied


Company details

  1. Flavours, fragrances and aroma Supplier
  2. Cosmetics and Perfumes Supplier
  3. Perfume store

About Regencyfragrances

Written by the company

The new destination for designer inspired perfume. Our goal is to offer long lasting and high quality designer fragrances at affordable prices. We want these to be accessible to everyone without compromising on the high quality ingredients within each bottle.

Although we offer affordable prices, Regency Fragrances uses only high-quality materials and ingredients. Our perfumes feature captivating top notes, bold heart notes, and long-lasting base notes whilst ensuring all ingredients are cruelty and phthalate free. The quality rivals well-known high street brands, but without the designer price tag.

From our meticulously crafted fragrances to our attentive customer service, we’re dedicated to ensuring that every experience with us exceeds your expectations. Your feedback drives our continuous improvement, and we are always striving to perfect every detail.


Contact info

4.0

Great

TrustScore 4 out of 5

297 reviews

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Rated 5 out of 5 stars

Very happy customer!

Can't recommend this company enough. I received my order and only one bottle had been sent, it's fine, we all make mistakes. I called them and they resolved it so quickly and dispatched the second bottle. Very happy with the customer service and how it was dealt with. Perfumes smell amazing too - happy customer! Thank you guys :)

16 June 2025
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Reply from Regencyfragrances

Thank you so much for sharing your experience! We're so glad you're loving your new perfumes. We truly appreciate your support and patience. We look forward to providing you with even more amazing scents in the future!

Rated 4 out of 5 stars

I received a very badly packed perfume…

I received a very badly packed perfume with no ‘stuffing’ inside to protect. It was badly smashed and contents had soaked the box. I emailed inmediately and sent photos. I received a reply with hours and a new bottle with much better packing the following day. Impressed!

15 June 2025
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Reply from Regencyfragrances

Thank you so much for your feedback! We sincerely apologize for the initial packaging issue and any inconvenience it caused. We're glad to hear that our team was able to respond quickly and provide a replacement bottle with improved packaging. Your satisfaction is our top priority, and we appreciate your understanding and support. Please don’t hesitate to reach out if you need anything else!

Rated 1 out of 5 stars

Fragrance smells nothing like the dupe…

Fragrance smells nothing like the dupe and when you have a query and you go back to customer service to complain they don't get back to you.

15 June 2025
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Reply from Regencyfragrances

Hi Tracy,
Thank you for leaving your feedback.
Could you tell us which fragrances you purchased so we may review this?
You can contact us at central@regencyfragrances.com.

Rated 5 out of 5 stars

Excellent quality

Excellent quality and lasts most of the day

6 June 2025
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Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrance. we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 4 out of 5 stars

Nice just not as good

2nd purchase of the Ruby Summer and its not as strong or lasts as long as the first smaller bottle that I purchased. Although good price still.

4 June 2025
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Reply from Regencyfragrances

Thank you for your feedback! We’re sorry to hear the Ruby Summer didn’t last as long this time. We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Simply fabulous

Saw these perfumes advertised via an influencer on Instagram who said she recommended one in particular. I ordered two different ones and wow wow wow they are fabulous. I was already using similar dupes from another company but Regency knocks the others out of the park. Simply gorgeous.

4 June 2025
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Reply from Regencyfragrances

Thank you for your feedback, We’re thrilled to hear that you like the fragrances. we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 1 out of 5 stars

You have continued to try and deliver…

You have continued to try and deliver to my old address.☹️

27 May 2025
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Reply from Regencyfragrances

We’re very sorry for the inconvenience caused. Please contact us directly at central@regencyfragrances.com With your correct address, and we’ll make sure your order is delivered to the right place ASAP. Thank you for your patience!

Rated 5 out of 5 stars

Beautiful fragrances

Beautiful fragrances. I received one bottle where the lid was broken. This was immediately replaced - excellent customer service.

24 May 2025
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Reply from Regencyfragrances

Thank you for your feedback, we hope to see you again soon!

Rated 5 out of 5 stars

Lovely perfume that lasts all day

Lovely perfume that lasts all day. Arrived very well packaged

23 May 2025
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Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with your fragrance. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 5 out of 5 stars

Beautiful smelling perfume

Beautiful smelling perfume, lovely

19 May 2025
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Reply from Regencyfragrances

Thank you for your feedback, Thrilled to hear you love the fragrance. We hope to see you again soon!

Rated 5 out of 5 stars

Good value for money

On time delivery good product lovely smell

23 May 2025
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Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the fragrance. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 4 out of 5 stars

Nice smelling perfumes

Quick delivery, well packaged. Perfumes smell nice so far. Great for the price. Nice boxes too.

26 May 2025
Unprompted review
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Reply from Regencyfragrances

Thank you so much for sharing your experience! We're so glad you're loving your new perfumes. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 5 out of 5 stars

Firstly the perfumes I chose are really…

Firstly the perfumes I chose are really nice and they smell lovely, I'm quite happy with the design of the bottles and for the price look dearer than they actually are! The delivery didn't take long at all, I think I waited 4 days which is excellent I will definitely buy again but there's lots to choose from so I might be a while choosing! I've bought duplicate perfume before and I've been disappointed especially with the price and poor lasting fragrance but I'm on board with you and your lovely perfumes !

17 May 2025
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Reply from Regencyfragrances

Thank you so much for your lovely feedback! We're so happy to hear that you’re enjoying your fragrances and that your order arrived smoothly. It means the world to us to know you’re loving your new scents. Your support truly keeps us going, and we can’t wait to share even more fabulous fragrances with you soon! PS. We have added more fragrances, be sure to check them out !

Rated 1 out of 5 stars

Very disappointing… I ordered 4 different small scents

I ordered 4 different small scents, just to try them 1st and they don’t smell like the perfume they are copying but they do smell nice enough, however the scent lasted about an hour before I had to re apply … very disappointing so glad I didn’t buy a large bottle.

14 May 2025
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Reply from Regencyfragrances

Thank you for leaving your feedback.
Could you tell us which fragrances you purchased so we may review this?
You can contact us at central@regencyfragrances.com.

Rated 1 out of 5 stars

I never received my purchase/yet to…

I never received my purchase/yet to receive it!

6 May 2025
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Reply from Regencyfragrances

We're sorry to hear you're having an issue with your order!
Please use your tracking number on the confirmation email to locate your order. If you need any further help, please contact central@regencyfragrances.com, and the team will be more than happy to investigate this further!
We hope you get your fragrances soon and apologise for any inconvenience caused.

Kind regards,
The Regency Fragrances team

Rated 4 out of 5 stars

Fast delivery

Fast delivery. Well packaged. Fragrance is good and value for money

10 May 2025
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Reply from Regencyfragrances

Thank you so much for your wonderful feedback! We can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with more amazing scents in the future!

Rated 4 out of 5 stars

The fragrance I bought smells exactly…

The fragrance I bought smells exactly like the big brand I have bought before. Obviously it doesn’t last as long but still smelled it for hours

10 May 2025
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Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the great value and fragrance scent. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

Rated 5 out of 5 stars
Regencyfragrances logo

Reply from Regencyfragrances

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the great value and speedy delivery. It means a lot to us, and we can’t wait for you to shop with us again. We truly appreciate your support and look forward to providing you with even more amazing scents in the future!

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