Regency FX Reviews 483

Very satisfying

Transfer money to Ricky Tokotaua

I was referred to Regency FX (and Mason Taylor) by a mortgage broker and started working with him in summer 2025 while I was setting up UK accounts and planning USD→GBP transfers from the US to the UK. Before that, I’d used my bank for transfers and the rates/process weren’t great.
Mason was outstanding from the beginning. He suggested we start with smaller transfers so I could get comfortable with the process and build confidence, and he explained everything clearly and patiently at each step. When we later needed to move a much larger amount for a London property purchase, Mason recommended using a forward contract over a defined window. He also encouraged us to put the forward in place promptly as the dollar was already weakening, which helped us manage the FX risk and gave us certainty during a stressful period.
I’m based in California and Mason is in Cornwall, but he was consistently responsive, flexible with the time difference, and incredibly reassuring throughout. I highly recommend Mason and Regency FX and will continue using them as we move more assets to the UK.

I was extremely nervous trusting my personal account manager and regency FX at first as I had never used a service like this before.

My personal accounts manager is James Lowe and he calmly and concisely answered all my questions and sent me validated proof to back up their claims. He has been an absolute star and genuine good guy, and put alot of effort into building trust. He even tells me the best time to deposit my money to ensure I get the best rates.

I live in Saudi and sending money home to UK is extortionate, I'm so glad I chose to go with RegencyFX and got James as my account manager, it has saved me a lot of money and eased my worry and stress of losing money when transfering home! Transfers are timely and efficient as well :) Thank you all!

Will not stop calling me.

We were asked if we wanted this service as part of a cross-currency mortgage. I said it might be interesting, and we've been bombarded with calls and WhatsApp ever since.

I had such an effortless service from RegencyFX. From the moment I submitted an enquiry to getting my funds transferred, both Louis and Toby were on hand for anything I needed, they explained the process clearly, and the whole process took about 2 days at most. If you’re looking to transfer funds internationally with a good rate, speed and trusted support and advice - I highly recommend using RegencyFX.

Toby was a massive help when I was transferring funds to buy a property overseas. The platform was straightforward and easy to navigate, and Toby’s support from start to finish made the whole process smooth and stress-free.

I couldn’t recommend Toby or the company more highly.

Super helpful, patient and made the transfer really straightforward. I highly recommend Jamie and his team

Toby Allen provided pleasant personal service and was easy to contact.

Following on from my previous review, I'm pleased to confirm that my funds have now arrived safely in my UK account.

Although the initial experience was frustrating — as I was mistakenly instructed to send the funds to the wrong account, which resulted in a delay of nearly three weeks — the matter has now been resolved. Once the error was identified and the funds were returned, my personal account manager guided me carefully through the process, and when I resent the money to the correct account, it arrived within one working day.

The exchange rate offered was competitive, and as a gesture of goodwill for the inconvenience caused, the company credited £200 to my account, which I appreciate.

While the initial mistake caused significant stress and delay, I'm satisfied that the issue was ultimately resolved and that efforts were made to make amends.

My experience with company was really good. Needed to transfer money from abroad. Jamie was excellent agent. He made it all stress free and guide me through the proccess. Amazing customer service

This was the first time I've done something like this and Jamie was reassuring and helpful throughout, making the whole process very easy. Clear, quick and easy to understand communication at all times. Highly recommended!

The Good:

Tobby's customer service was outstanding. He was always approachable, responsive, and helpful across both email and WhatsApp. The WhatsApp option was brilliant for avoiding international call charges. He explained everything clearly without jargon and always followed up our conversations with written summaries. His professionalism is exceptional and a real credit to Regency FX.

The Not-So-Good:

Despite excellent service, I chose a competitor due to a few concerns:

- The platform felt clunky and less intuitive than competitors. Finding the currency conversion rate on my account wasn't straightforward.

- The £1,000 minimum for testing transfers seemed high. Tobby arranged a £500 minimum with his manager, which was helpful.

- However, I was only told after requesting the conversion that the £500 rate would be less favorable than the £1,000 rate. This lack of upfront transparency was disappointing.
Summary:
Tobby deserves 5 stars, but the platform usability and rate transparency issues meant I went elsewhere. With clearer pricing communication and a more user-friendly interface, Regency FX would be very competitive.

Bit of hesitant as this was my first transaction using RegencyFX service. Afraid this was another scam website. Lucky for me to have Toby to guide me step by step from setting up an account with RegencyFX until the transfer landed into the destination account. Overall great experience. Highly recommended

I found Toby be helpful, informative and willing to meet our requirements in our quest to buy a new home overseas.
Actions were completed in a timely fashion and the process seamless throughout. Would definitely recommend Toby and Regency FX for those seeking to move money abroad.

Personable, timely, and proactive service from James at RegencyFX. He offered clarity, patience and cross-sector knowledge that meant my exchange rates were maximised. An excellent and reliable FX company.

I had an excellent experience with the agency. The service was trustable, reliable, and very professional from start to finish. Toby was knowledgeable, friendly, and took the time to explain everything clearly, which gave me great peace of mind. My transfer was completed smoothly and on time, with no issues at all. I highly recommend them to anyone looking for a trustworthy and efficient money transfer service.

I have a great experience

The level of customer service provided by Toby was excellent - and very important in providing comfort and clarity when transferring a considerable amount. First time using Regency, and will certainly use them again for all my FX requirements.

I was hesitant to use a service like this to transfer large sums of money, as there are so many scams out there. Toby took good care of me. We made smaller transfers so I was not too nervous and he was very patient and helped with the entire process. I would not hesitate to use RegencyFX again and recommend them to anyone who needs this type of service.