Banner for Regen Renewables Ltd

Regen Renewables Ltd Reviews 

267
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly highlight that the staff members are exceptionally knowledgeable, answering all questions patiently and ensuring everything runs smoothly from start to finish. Consumers often share that the professional installation engineers work very hard, keeping workspaces remarkably clean and respectful throughout the entire project. However, some people mentioned occasional difficulties regarding after-sales support and getting prompt responses when trying to reach out to the office for help. A few consumers also noted that handling initial faults or troubleshooting minor technical issues independently after the fitting caused some noticeable frustration.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professional, tidy, and efficient... See more

Staff

Consumers find staff to be exceptionally professional, polite, and hardworking throughout the entire... See more

Product

Customers had ambiguous experiences with product, noting that while the systems generally run smoothly and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that team members are... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process from installation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just had Linton and Chris from Regen Renewables fit 20 PV panels and battery system to our house. From the outset Linton explained the Installation process step by step and Gave us e... See more

Company replied

Rated 5 out of 5 stars

Regen approached us initially with respect to potential heat exchange unit heating which unfortunately wasn't suitable for our property size. Keen to pursue greener options we then went down the route... See more

Company replied

Rated 5 out of 5 stars

Fantastic team of people, the air pump and radiators were fitted and working within three days. The engineers were very respectful of our home and always left the house liveable at the end of the day... See more

Company replied

Rated 5 out of 5 stars

I have nothing but praise for this company. From initial contact to a fully fitted heat pump system took very little time. Everyone I have had contact with has been professional, polite, helpful and e... See more

Company replied


Company details

  1. Environment Renewable Natural Resources
  2. also in
  3. Central Heating Service
  4. Green energy supplier
  5. Heating service
  6. Solar Energy Company
  7. Solar energy equipment supplier

Written by the company

At Regen Renewables Ltd, we’re not just a company—we’re a movement towards a sustainable future. Now operating nationwide with hubs in Newcastle, Hatfield, and our original base in Woodford Halse, Daventry, we bring cutting-edge renewable technology to homes and businesses across the UK. From highly efficient Heat Pumps to advanced PV Solar Panels and eco-friendly Air Conditioning systems, every solution we provide is designed with the planet in mind—helping you save energy, reduce costs, and lower your carbon footprint. Join us in making a positive impact, one green installation at a time. Discover the future of energy with Regen Renewables Ltd—where every project is a step towards a cleaner, brighter tomorrow.


Contact info

4.8

Excellent

TrustScore 5 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(267)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Everyone is so helpful and patience good service

28 October 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Mrs Jeremy,

Thank you for taking time to leave us a review.

Should you need anything else, please do not hesitate to contact us.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Fantastic team of people

Fantastic team of people, the air pump and radiators were fitted and working within three days. The engineers were very respectful of our home and always left the house liveable at the end of the day. I can’t believe how hard they worked. They then took time to ensure we were happy with the work and that we understood how it all works.

29 September 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Tracy,

Thank you for your kind words, I will pass this positive feedback over to the installers.

Should you need anything else, please do not hesitate to contact us.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Fantastic service initially and problems now sorted

Fantastic service initially, clear, concise and efficient.
Arranged installation, worked well, roofer and electrician efficient and on time, all is well after installation. I even recommended a friend to Regen R for his heat pump, I was so impressed.
But, Post installation - I am still awaiting the paperwork and certificates. I have contacted the office by e mail (returned) and phone and not received any update or feed back on the paperwork for registration.
This lack of post installation paperwork completion has spoiled a very good experience
However after Hannah’s follow up on my behalf I have the majority of the paperwork and await the certificate that is produced by an external source.
My confidence and recommendation of Regen Renewables restored.

11 October 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Morning Mr Read,

Thank you for taking time to leave a few words, I appreciate your frustration with the slow communication and handover of paperwork, sometimes things are out of our hands, but please do be assured, if you ever need us...just drop us an email and somebody will be in touch.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Recommended for heat pump installation

Recommended.
Regen Renewables were chosen by me to install our heat pump as they proved willing to make a bespoke solution for our particular needs, unlike a number of other companies I had approached previously.
Kyle (and Derek) from the sales team had a higher level of expertise than I had experienced before. Dale, the Surveyor and Project Manager, was consistently approachable and capable, getting things arranged and resolved
both before, during and after the installation. The installation days passed smoothly, with Pete, Ali, Jason, Lyndon and Chris all being friendly, informative and approachable. I was especially impressed by the painstaking installation work by Ali in our airing cupboard, where the new cylinder and associated plumbing went. The ASHP has worked faultlessly since installation thus far. We had some teething issues related to cosmetic aspects of the routing of the power cable; after a number of calls and emails these were resolved after 10 days. This did not detract from my overall favourable impression, and I am happy to recommend Regen Renewables to others, and indeed have already done so.

7 October 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Good morning sir,

Thank you for taking time to leave these kind words, it's fantastic to see that everyone you'd crossed paths with played their rolls correctly.

Should you need anything else, please do not hesitate to contact us.

Kind Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Excellent home air conditioning installation…

Our home air conditioning installation went very well. Very happy with products, service and overall workmanship. Installation was very tidy, on time, respectful workers. Extra time was taken to get our input to ensure everything was perfect. I would not hesitate to use Regen again!

19 September 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Kieren,

Thank you ever so much for taking time to leave this review, I personally know how badly you wanted air conditioning so it's great to hear the installation went well.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Regen all the way

From start to finish the whole process was seamless.
We met with an advisor who went through everything in detail and gave us a great deal. A few days later we had the survey done and the following Monday the fitters arrived.
The team of fitters were friendly and helpful.
It took 2 days to complete and we were given instructions on how to use the system
10/10

8 September 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Mr Smith,

Thank you for the 10/10, it means a lot.

Should you need anything, please do not hesitate to contact us.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Positive experience

Really informative from purchase to installation. A couple of hiccups resolved quickly and responsive to phone calls.

29 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Lisa,

Thank you for taking time to leave this review, glad that the hiccups were resolved effectively.

Best Regards,
Jak

Head of Marketing, Regen Renewables

Rated 5 out of 5 stars

Knowledgeable efficient team of engineers

Quick installation, courteous team of engineers.
Explained the process confidently.

22 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Karen,

Thank you so much for taking time to leave a review of your experience, it is very much appreciated.

Should you need anything else, please do not hesitate to contact us.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Great Experience All Round

From start to finish it was a great experience, excellent communication and service. Beat all other like for like quotes by some distance. I would highly recommend

21 August 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Mr Singh,

Firstly, thank you for leaving our 200th review, this is a huge milestone for our business.

Secondly, thank you ever so much for your kind words, we're thrilled that you found our services great.

Should you need any help, you know where we are.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 4 out of 5 stars

The workmen done an excellent job…

The workmen done an excellent job couldn't fault them and very happy with the product, the only downside was the surveyor said it would be installed one way and when the workmen turned up and said some of what we were told about the instalation by the surveyor they couldn't do and we had to revise the instalation plan which the workmen and me done.

27 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Ian,

Thank you for taking to time to leave some words about your experience, and I'm sorry to hear that there was a mixup with the surveyor.

Please be assured, I will pass this onto the appropriate team to find out what went wrong and avoid it happening again.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

We were very happy with the service from Regen

We were very happy with the installation. The team arrived on time and were very polite and helpful. They left our property tidy with a job well done.

20 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Jill,

Thank you for leaving this review, I'm glad everything went well with your installation.

Should you need any help, you know where we are.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

VERY SATISFIED CUSTOMER

Very professional and efficient company.
Excellent customer service
Great very hard working people to work with. Cannot praise the company high enough would recommend to anyone looking to install a air source heat pump.

14 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Charlie,

Thank you so much for your wonderful feedback!

Our team takes great pride in ensuring everything is explained clearly and installed to the highest standard, so it’s fantastic to know this came through in your experience.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

My heat pump installation was first class.

I have recently had Regen Renewables replace my gas boiler with a new heat pump using the Boiler Upgrade Scheme. The three technicians who attended - Steve, Jason and Chris - did an absolutely excellent job. The work was carried out quickly and efficiently and to time. I was promised it would be done in two days and it was completed well within that time.
The workmanship was outstanding and I was kept informed as to progress and was able to see everything going in as expected.
I would be very happy to recommend Regen Renewables to anyone who asked.

4 August 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi David,

Thank you for your kind words and for choosing Regen Renewables to install your new heat pump.

It’s great to know the installation was completed on time and to your satisfaction. Your recommendation means a lot to us, and we hope you enjoy the benefits of your new system for many years to come!

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Great install!

I waited to write this until we'd had our air source heat pump for a year and had the first service, as I always think the aftercare and daily experience of the heat pump itself matter a lot. We are delighted with our heat pump. Curtis, Pete and Dylan did a great job with the install, all done in 2 days and problem solved as they went along. The service engineer (different company) said it was a great install and the heat pump has performed really well over a cold winter. We had one or two very minor issues/questions and Regen promptly sent someone out to do checks/resolve which was much appreciated. Very pleased we went with Regen. Thanks to the team

23 July 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Chris,

Firstly, thank you for your review - we appreciate you waiting so you can review not only the installation but the aftercare.

It sounds like everything is going well right now, but should you need us, you know where we are!

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Dream Team Guys

I had the pleasure of having two wonderful guys visit me yesterday 13th August 2025 to install the solar panels. It was a very hot day to be fitting solar panels but Chris and Linden (hope I spelt it right) got to work while Chris worked in my loft where the temperature must have been unbearable. These two guys worked none stop and informed me what they were doing every step of the way. If you should be lucky enough to have them fit your panels you are in very safe hands. I cannot speak highly enough of them a real gem team. They worked so well together it was a pleasure to see. Once again Chris/Linden thanks very much a real pleasure to meet you both.

14 August 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Diane,

Thank you for taking time to leave a review, I'm glad to hear that your installation went well, I'd also like to thank you for being so welcoming to Jon and I.

Should you need anything else, you know we are.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Air Source Heat Pump

What a great company to work with from our initial contact with Derek, who explained the system in great detail followed by a technical survey by Dale who produced a thermodynamic report and the excellent very hard working installation team of Pete, Ali & Jason. All installed in a day and a half.
Great explanation on the easy operation of the heating system.
The company know their stuff
Would not hesitate in recommending them.

14 August 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Charles,

Thank you so much for your wonderful feedback! I'm delighted to hear that Derek, Dale, Pete, Ali, and Jason all made the process smooth and straightforward for you.

Our team takes great pride in ensuring everything is explained clearly and installed to the highest standard, so it’s fantastic to know this came through in your experience.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Incredible product and service

The service, the manner in which we were dealt with. the quality of the product and speed of install

8 August 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi James,

Thank you for trusting us for your project, we're glad to hear you're happy with the results! We look forward to the next project.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

A big thanks to Pete

A big thanks to Pete, Blair and Jason who fitted our air source heat pump. Their professionalism,dedication and determination to to do an outstanding job was quite evident. I would whole heartedly recommend theses guys to anyone. (Not forgetting Chris the electrician)

25 July 2025
Unprompted review
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Good morning Phillip,

Thank you ever so much for taking time to leave feedback, I will be sure to pass your kind words onto the lads.

Should you need anything, please do not hesitate to get in touch.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

I would strongly recommend Regen Renewables.

We are very happy with our air-sourced heat-pump installation by Regen Renewables. The salesman, surveyor and installation team were all prompt, presentable and friendly.
We are 100% confident that we have done the right thing and with the right installer.
The installation team, Pete, Blair and Joe were particularly excellent; they were hard-working, friendly, communicative and had clear respect for our home.
I would strongly recommend using Regen Renewables for an air-sourced heat pump or similar installation.

10 July 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hi Mark,

Thank you for taking time to leave such kind words, I'm super glad to hear everything went as expected.

Should you need anything, we're one call away.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

Rated 5 out of 5 stars

Air source heat pump install

The team at Regen Renewals are amazing and committed to their customers having a great experience. It was 7 days from our initial meeting to a fully working system.
The surveyor and install team were polite, efficient and tidy. It was hot weather but they were keen to help as well as understand our house layout and to listened to our concerns.
The financing package works well but could have been better explained as it is managed by Zopa bank but is fronted by a broker. The operation of the hot water program is more complex and if a short paper or online guide was available it would help as well as being reassuring. The office staff and directors have been so helpful in managing the instal and operating the system.
We are delighted with the skill and the staffs enthusiasm for the company and the equipment.

27 June 2025
Regen Renewables Ltd logo

Reply from Regen Renewables Ltd

Hello Mr Houston,

It's fabulous to hear about your positive experience, and thank you for mentioning about the finance packaging, I will ensure this feedback is received by the correct teams.

Should you need anything else, please do not hesitate to get in touch.

Best Regards,
Jak

Head Of Marketing, Regen Renewables

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look