Regent Street Clinic Reviews 

1,275
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, welcoming staff and the efficient, streamlined service, noting that clinical appointments are extremely quick, professional, and well-organized. Consumers also deeply appreciate the highly knowledgeable guidance provided regarding necessary travel vaccinations, alongside competitive pricing options compared to alternative local healthcare providers. However, some customers also noted unexpected costs, hidden fees, and aggressive upselling practices during their clinical visits. A small group of reviewers felt severely misled by unclear pricing details and experienced deeply disappointing communication regarding additional charges for extra tests or procedures.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently warm,... See more

Service

People report positive experiences with service, describing appointments as quick, efficient, and very... See more

User experience

Users describe satisfaction with user experience, highlighting friendly staff and smooth processes. Consumers... See more

Price

Customers consistently note ambiguous experiences with price, reflecting high disagreement among reviewers.... See more

Location

Reviewers highlight ambiguous aspects of location across different regional branches. Some consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

I had a great experience with the Newcastle branch when getting my travel jabs. It was easy to book an appt online, and during the initial consultation about which jabs to get there were no pushy sale... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more


Company details

  1. Medical centre
  2. Doctor
  3. General Practitioner
  4. Health and beauty shop
  5. Clinic
  6. Travel clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(1,275)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service, Great Staff!

Really friendly staff, great service and incredibly knowledgeable about the vaccinations you need for your destination. They talked us through all the options and made recommendations based on the activities we had planned. Pricing is transparent and was sent to us beforehand so no surprises!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff members Rebecca and Adele…

The staff members Rebecca and Adele were very kind and talk me through the procedure. The service received was fantastic, I went for the hayfever treatment which was a quick and professional procedure. Looking forward to having no more hayfever symptoms and enjoying the summer. Thank you so much.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

great service

lovely with the child. gave all the injections needed. no fuss. The price was known in advance. Better than Boots and Superdrug, which regularly cancelled appointments over 4 months.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

We saw Chloe for our travel…

We saw Chloe for our travel vaccinations and experienced high quality service throughout. Chloe’s knowledge and advice was extensive and we felt we were in excellent hands. Thank you

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Unethical, unsympathetic, and nasty

I paid £95 for a consultation at Regent Wakefield which was much more rushed and far less compassionate than what I got from my NHS doctor. Regent's clinician (not a GP) rushed through the appointment in 10-15 minutes and generally behaved as if she had somewhere else to be and something more important to do, bordering on nasty at times. She also gave me some highly dodgy 'old-wives-tale' style medical 'advice' as part of her hard sell - unethical at best.

Just so you don't make the same mistake, the private GP appointment on offer is actually a sales pitch, that you pay for, for all the things they'd rather be selling you (starting at £995). The whole thing was highly upsetting and exploitative, and I left the appointment in tears.

I raised a complaint. They initially responded putting the blame entirely on me, because I'd apparently expected a prescription which they didn't issue. News to me - I'd never asked for a prescription nor even mentioned a prescription in my appointment or my complaint.

They then ignored me for two months, at which point I said I was thinking of escalating to their external complaint service. That seemed to spook them into refunding my £95, which was welcome, but they never took me seriously from the outset, exploited me for cash when I was vulnerable, and ignored my complaint.

Yes I got my £95 back, but their service did active harm and I remain worried they will continue to exploit other vulnerable patients.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic all around

Fantastic all around! Lovely ladies on the front desk and the lady who did my jabs was so welcoming, professional and nice. Would 100% recommend to anyone looking for travel vaccinations.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10

The staff are all so lovely and welcoming, made the experience 10/10. Was my second time visiting and absolutely would recommend to anybody!

26 March 2026
Unprompted review

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