Regionalbroadband Reviews 

149
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for being polite, professional, and exceptionally helpful, often explaining technical details clearly and patiently. Many people appreciate the efficient, tidy, and prompt installation service, with engineers often going the extra mile to ensure a neat setup. However, some customers also noted significant dissatisfaction with the service, experiencing unreliable internet, prolonged outages, and not receiving the advertised speeds. A few other people also felt that customer support could be unhelpful or even confrontational, with some reporting a change in tone during interactions.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, efficiency,... See more

Service

Customers had ambiguous experiences with service, with many reporting very poor service, including issues... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers reporting a useless experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy... See more

Rated 5 out of 5 stars

Living in rural Ireland. Internet download speed 2. Contacted Regional Broadband who were very helpful on the phone. Nik the engineer came from Galway and arrived at 10am as agreed, He completed the a... See more

Rated 5 out of 5 stars

Nick arrived on time, and explained every step, even the change of plan of where he was going to put the receiver. I would 100% recommend them to anyone that’s looking for broadband.

Rated 5 out of 5 stars

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.



Contact info

3.9

Great

TrustScore 4 out of 5

149 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(149)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nik.

Nik the engineer was great . Felt totally safe with him around the house . He arrived promptly and quickly installed broadband . He left everything spotless . He has a very nice unintuitive manner Higly recommend Nik and Regional Broadband

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Nik was brilliant

Nik was brilliant, explained everything perfectly and made the job look easy with great results. Would definitely recommend to anyone.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Broadband installed by Nik

We had our broadband installed today by Nik from Regional broadband. He was excellent. He explained everything so well and made sure we understood how it all operates. He was polite,efficient and tidy while carrying out his work. Definitely deserves 5 ☆☆☆☆☆.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

5 stars.

Nick is the most helpful, friendly and informative broadband installer I have ever dealt with. Regional broadband is extremely lucky to have him as an employee.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Service

Had an issue with my net, engineer Nik called at agreed time. Very polite, knowledgeable and professional. Offered various helpful solutions for my internet. Top man.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Nik was great

Nik called out to our house to install the WiFi. He was extremely polite, efficient and professional. Very knowledgeable and even helped us set up the TP link system throughout the house. Couldn't ask for better customer service

18 July 2025
Unprompted review

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