Regional Finance Reviews 3,063

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and compassionate approach, often highlighting specific individuals for their outstanding service. Many people appreciate the excellent customer service, noting that representatives are attentive, clear in their explanations, and make the process smooth and reassuring. The overall service is frequently described as outstanding, with consumers feeling valued and supported, especially during financially challenging times. However, some people mentioned issues with payment processing, including unexpected fees and difficulties with electronic checks taking days to clear. A few other people also felt that communication was disorganized, with some experiencing rude attitudes from staff and persistent calls even after issues were supposedly resolved.

What people talk about most

Staff

People report positive experiences with staff, highlighting many employees as professional, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are often... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

User experience

Customers consistently report positive experiences, often describing them as pleasant, smooth, and easy.... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding payments reasonable and manageable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regional finance has been really good. They’ve always managed to give the best customer service and naming one employee by the name of Jasmine Valdez. She handled my account with upmost respect and gr... See more

Company replied

Rated 5 out of 5 stars

The Ridgeland Regional Finance location is awesome. I had the pleasure of working with Jess, who recognized that I was going through financial hardship and negotiated the terms of my contract. She cam... See more

Rated 5 out of 5 stars

REALLY DIDN'T INTERACT MUCH WITH THE MOODY OFFICE OTHER THAN TO TOUCH BASE AFTER CHECK CLEARED. WAS LOOKING AT LOANS BEFORE GETTING MESSAGE THAT A CHECK WAS COMING SO DIDN'T FINISH THAT LOAN AND WAITE... See more

Rated 5 out of 5 stars

My customer service rep Alexis was the best. She jumped right in to help with my problem and really cared about getting the best solution for me. Would recommend not only Regional Finance but specific... See more


Company details

  1. Financial Institution

Written by the company

For over 30 years, we’ve been helping people get the money they need. We understand that everyone needs a little help now and then. We take the time to listen to your needs so that we can help you find the personal loan that is right for you. Our dedicated employees serve our customers from over 350 convenient locations in 19 states.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Im Dealing with a Fraud right now !!!! PLEASE READ !!!!

I am providing this statement to document a serious breach of responsibility and to caution others about the risks associated with this company’s handling of personal information.

This organization failed to exercise even the most basic standards of identity verification. An individual who was not me was permitted to enter their office and obtain a loan in the amount of $3,600, despite presenting information that did not fully match my identity. This constitutes a significant lapse in due diligence and raises substantial concerns regarding the company’s internal controls, verification procedures, and overall compliance with consumer protection obligations.

Upon discovering the fraudulent loan, I immediately filed a police report. I also contacted the office manager in an effort to resolve the matter directly and without immediate legal escalation. Despite my request, I did not receive a return call. The lack of communication, combined with the unprofessional and discourteous conduct of the staff, has only compounded the harm and frustration caused by this incident.

Based on my experience, I strongly advise individuals to exercise extreme caution before providing this company with any personal or financial information. Their failure to implement adequate safeguards and their refusal to address a matter of this seriousness is deeply concerning.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Ask for Vanity

Went here a couple days ago to renew my loan and the lady that worked with me Vanity was so professional and down to earth, she greeted me, asked if i wanted a drink and was a pleasure the entire time i was there, she made getting the loan that much better, she explained everything, no hidden fees and i didn’t feel like i was getting scammed, don’t go off the negative reviews because i almost did. If you want to get a loan and you want somebody who isn’t uptight or arrogant go to this location and ask for Vanity!!! She really got me right and we had a lil fun while getting everything together. If you ever see this Vanity thank you soo much, it was a pleasure doing business with you and i wish you all the success! you deserve it!! Thanks again

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Maria peinado !!

Maria peinado !!! She’s my life saver and I absolutely love her . She helped me in a moment of despair and I’ll never forget her . This company is AMAZING BECAUSE OF HER… and the team !! Thank you MARIA 🥰

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Cyndi

Cyndi - was very professional and kind, and provided exceptional customer service. I am asking her immediate manager to provide $10,000 raise in her yearly salary.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Ray provided great customer service!

Ray provided great customer service. She was very professional, knowledgeable and courteous. She walked us through every step of the contract with patience. If you’re in the Meridian area and need funds, ask for Ray!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Top-tier customer service

I had a really great experience with Regional Finance. The representative who helped us was very patient, kind, and understanding throughout the whole process. She took her time to explain everything clearly and made sure we felt comfortable every step of the way. It’s not always easy dealing with financial matters, but she made it a smooth and positive experience. I truly appreciate her professionalism and great customer service. I would definitely recommend this location to others!

3 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY!!

The only way to contact these people is to call them, I don't have a phone! They will take their payment at exactly 12:01 a.m. the day it's due and if your paycheck hasn't hit your bank their payment gets returned and then it's NON STOP CALLS AND EMAILS!! They want ALL of your electronics, tools and whatever as collateral. I have reported this shady and scummy company. Oh, they also try to bully you into giving them proof that I lost my S.Security!! That's ILLEGAL!!!

19 November 2025
Unprompted review
Rated 1 out of 5 stars

They didn't approve me.

They didn't approve me. Brandon did everything he could. If you want an easy loan to get, go to Mariner finance, they got me approved the same day. I tell all my friends to go there.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

PREDATORY LENDER

PREDATORY LENDER! Stay away!

This company is so bad the FEDERAL GOVERNMENT wont let active servicemen do business with them.

The did several roll-rifi's athat only stripped my protections and provided no releif.

I tried to negotiate with them and they picked a number and refused to budge.

This company is run by GREEDY PEOPLE that really don't have your interests in mind, no matter what FAKE reviews you may read here.

Oh they are nice to start off with. To get you hooked.

Then they do everything possible to not work with you from that day forward.

Caveat Emptor! - Buyer beware. You have been warned, STAY AWAY FROM REGIONAL FINANCE. Your better off using a bookie downtown.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

After receiving the inforrmation in the…

After receiving the information in the mail, a call was made to the Regional Finance office in Rosenberg, Tx. I spoke to Lakesha Noel and was informed that the check was legitimate and I could use it by signing and depositing into my bank. I was also able to sign the docusign to get the payments drafted from my bank account on a monthly basis without having to make a trip to the actual office.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Over and BEYOND

I had the pleasure of working with Marco at the Stafford branch. He was very knowledgeable and courteous. He returned calls as agreed. My loan was processed within hours and funds available immediately. He is the best in the 15yrs I have done business here

4 March 2026
Unprompted review

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