Regionsflorist Reviews 

1,841
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

The flowers arrived on time but were awful. Wilted, mould, looked nothing like the promised photo. Currently trying to get a refund. DO NOT use if you want to surprise someone

Company replied

Rated 1 out of 5 stars

Very disappointing!! My partner ordered flowers from here (50 roses) for a special occasion, and the entire experience was a disaster and did not justify the price. The delivery was late, and when th... See more

Company replied

Rated 1 out of 5 stars

DHL will not ring recipients if unable to make a delivery. They say this is to guard against fraud?Address was incorrect admittedly my mistake but phone number of recipient clearly on the address. The... See more

Company replied

Rated 5 out of 5 stars

Not knowing what to expect I found this company when looking for flower deliveries in Germany, I live in the UK. Looked for a reasonably priced birthday bouquet. Got a call from the recipient today,... See more

Company details

  1. Flower market

Written by the company

Blumen und Pflanzen nach Deutschland versenden Über Regionsflorist.de können Sie schnell und einfach Blumen und Pflanzen online bestellen. Unsere Blumen und Pflanzen kommen direkt von ausgewählten niederländischen Züchtern und werden frisch für den Versand vorbereitet. So profitieren Sie von frischer Qualität direkt aus den Niederlanden. Ihre Bestellung wird sorgfältig verpackt und zuverlässig an die gewünschte Adresse in Deutschland geliefert. Überraschen Sie einen lieben Menschen mit einem schönen Blumenstrauß, gratulieren Sie zum Geburtstag, sagen Sie „Danke“ oder verschicken Sie einfach so eine blumige Aufmerksamkeit. Blumen und Pflanzen sind für viele Anlässe ein passendes Geschenk. Regionsflorist.de – frische Blumen und Pflanzen direkt vom niederländischen Züchter.


Contact info

1.9

Poor

TrustScore 2 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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1.9

All reviews

(1,841)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered from Sydney-Australia.. Highly Recommended

Thanks for the assistance making my Parents 45th anniversary a special day,
Everything, the order, the tracking, and the client Service (Aylin), were excellent.
The roses arrived fresh and beautifully packed with the wine and chocolate.
Thanks

1 August 2021
Unprompted review
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Reply from Regionsflorist

Hi Salma, thank you for your feedback! Good to hear you're a happy customer 🌼

Rated 5 out of 5 stars

very professional and very happy

they did a excellent job, very professional and very accommodating to my needs

I will use them again 100 %

20 July 2021
Unprompted review
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Reply from Regionsflorist

Hi Martin, thank you for your kind feedback. Good to hear you are happy with the fresh flowers and service :-) We hope to see you again! 💐

Rated 5 out of 5 stars

Stunning flowers with amazing customer service!

My girlfriend has never received such a stunning bouquet of flowers before in her life - thanks for making a surprise treat so easy to order from the UK to be delivered in Germany whilst I can't be there myself! Highly recommended!

19 July 2021
Unprompted review
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Reply from Regionsflorist

Hi Oliver, thank you for your wonderful feedback! We truly enjoyed preparing and delivering the surprise flowers to your girlfriend and it's great to hear the flowers were so well received :-) We hope to see you again for your flower wishes 🌹

Rated 4 out of 5 stars

Flowers arrived

Flowers arrived , nice and fresh.. thank you :)

7 July 2021
Unprompted review
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Reply from Regionsflorist

Hello Ros, thank you for your feedback! Happy to hear that you are satisfied with the flowers 🌻

Rated 5 out of 5 stars

Power of customer service

Flowers were fresh, bouquet looked the same as on the picture, order was delivered in time. I was consulted and gotten all answers to my questions. Guys made making order from abroad (Belarus) easy and nice. Thank you so much 🤍

4 July 2021
Unprompted review
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Reply from Regionsflorist

Hi Katya, thank you for your feedback. Good to hear you are happy with the fresh flowers and service :-) We hope to see you again! 🌿

Rated 5 out of 5 stars

Thank you very much for the service…

Thank you very much for the service provided by Regionsflorist.de. I ordered from UK by Regionsflorist 30 mixed roses in hat box for my daughter's birthday. She lives in Germany. Flowers been delivered and they look fantastic, exactly as on the picture . My daughter is happy and we are very satisfied. Thank you again for helping us make my daughters birthday more special in this Covid-19 pandemic, when we cant be with her.

28 June 2021
Unprompted review
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Reply from Regionsflorist

Thanks for your feedback Dima! We hope to see you again on our website 🌹

Rated 5 out of 5 stars

This company has the best customer…Brilliant

This company has the best customer service department I have ever used, they are brilliant and proactive in ensuring the flowers are delivered fresh.

28 June 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! Good to hear you're a happy customer 🌼

Rated 5 out of 5 stars

quickly and efficiently

quickly and efficiently, unforgettable moments of attention to family and friends. Excellent service

14 June 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We look forward to seeing you again next time 🌻

Rated 5 out of 5 stars

Flowers for my friend

I ordered flowers for a friend in Germany, though, it was delayed by a day, the customer service was really helpful, a big THANK YOU to Adina. The flowers were packaged neatly and nice, and they looked amazingly FRESH. really made my day, defo will order again!

15 May 2021
Unprompted review
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Reply from Regionsflorist

Hi Elahe! Thank you for your feedback. Good to hear you're a happy customer 🌼 Hope to see you again on our website!

Rated 5 out of 5 stars

Flower bouquet for Mother's day...

I ordered a beautiful flower bouquet through their website but at first it wasn't delivered by DHL and the parcel got stuck at the depot for 4days. But kindly Regionsflorist have sorted another lovely bouquet for my mother to receive. She was very happy. For me this was the best way to give my mother a gift on Mother's day. Thank you from the UK.

8 May 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We hope to see you again 🌹

Rated 5 out of 5 stars

Regionflorist.de is legit business with…

Regionflorist.de is legit business with great customer service, answering all your questions reg your flowers and its delivery promptly ( thank you Adina ).
Great experience! I'll be using them from now on for all my flower needs.

10 April 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We hope to see you again for your flower wishes🌹

Rated 5 out of 5 stars

Beautiful flowers and amazing customer service!

I purchased pink roses to send to my boyfriend over Easter, due to it being a busy period I think the delivery was slightly delayed meaning that the flowers were a little limp. However, when I spoke to their lovely customer service team they were super apologetic and helpful and sent a replacement bouquet which arrived the next day and were fresh and beautiful. They even let me choose red roses as the replacement one and gave me shipment updates and checked in with me afterwards. Lovely company and very friendly! Would buy from them again 🤍✨

9 April 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We are happy to hear that you are satisfied with the fresh roses and the service 🌻

Rated 5 out of 5 stars

Great Flower Delivery Company

We have used this company twice to order flowers for delivery in Germany (we live in the UK). The selection of flowers available is excellent and the whole online ordering process is easy and very straightforward. Our friends who received the flowers were delighted with the quality and freshness of the flowers. We will certainly use them again.

19 March 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback Mike! Good to hear you're a happy customer 🌼

Rated 5 out of 5 stars

Fast and reliable service

Thank you very much for helping me make a surprise to my mother. I am very happy both with your service and the florist - the bouquet she delivered was super pretty.

9 March 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! Good to hear you're a happy customer 🌼

Rated 1 out of 5 stars

Avoid

I’ve ordered 30 red roses for my mother’s birthday some time in advance to make sure they are delivered on time for the 5th of March. My mother is mentally disabled and in a home and I live abroad in the UK.

It is the 9th now and the roses have not been delivered yet. I contacted customer services who have told me to wait until they arrive and then send a photo of the state they are in.... have I mentioned my mother is mentally disabled and I am not there how are we supposed to take a photo of the roses?!

I have sent several messages to their customer service explaining this and that I want them to send fresh roses or to give me a refund, but have nothing heard back.

Shame on you Regionsflorist, you have no sympathy.

9 March 2021
Unprompted review
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Reply from Regionsflorist

Hello Jessica, thank you for your review. We have send you an e-mail to discuss this unpleasant situation and find a suitable solution together. Again our sincere apologies for the inconvenience and we look forward to hear from you soon 🌼

Rated 5 out of 5 stars

Grandmother’s 90th birthday was a hit with these roses!

I wanted to send flowers internationally from the United States to Germany for my grandmother’s 90th birthday. The flowers & chocolates arrived on time and were beautiful. She received flowers from others in the family but the flowers that I sent through Regionsflorist were are the best! Thank you helping to make this very special occasion wonderful! I definitely recommend this service:)

6 March 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We hope to see you again 💐

Rated 5 out of 5 stars

Best service!

Best service! Thank you for that! The gift was delivered in time although there was a comment that could be delay due to COVID-19. Thank you very much for best service!

1 March 2021
Unprompted review
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Reply from Regionsflorist

Thank you for your feedback! We hope to see you again 🌹

Rated 5 out of 5 stars

I recently experienced some problems…

I recently experienced some problems with an orchid order which unfortunately arrived frozen and fully damaged due to unusually low temperature.
I contacted RegionFlorist customer service and I must say I was really impressed by their professionalism and high quality service: very fast, straight-to-the point to find the best option for the client, very friendly and doing all they can to make the customer happy and fully satisfied.
Good job team... Keep going.

26 February 2021
Unprompted review
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Reply from Regionsflorist

We appreciate your feedback and we are glad to hear that you are happy with our service and flowers! We hope to see you again 🌻

Rated 5 out of 5 stars

Great service!

24 February 2021
Unprompted review
Regionsflorist logo

Reply from Regionsflorist

Dear Curt, thank you for your feedback! Glad to hear you are happy with our service🌹

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