They didn't send me anything, didn't return my money, and stopped responding. I was corresponding with Nitin Bane. This is a scam.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Placed an order 31 Aug 2023. Charged for order same day. Never received a shipping notice. Gave 30 days to see if order arrived. Requested support on website, no reply. Contacted company via email ask... See more
I am happy that I encountered Reindeer Leather on line . I purchased several slippers. Several styles & colors - my daughter likes it . Material is leather & handmade , true to size . I am looking f... See more
These are high-quality leather slippers at a very affordable price. They are soft and light-weight with a comfortable layer of padding that cushions each step. They seem to be true-to-size and can be... See more
Company details
Contact info
Ul weyssenhoff 21, 42-208, Czestochowa, Poland
- 48570457838
- reindeerleathers@gmail.com
- reindeerleather.com
3.2
Average
124 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Reply from Reindeerleather
I am sorry about this inconvinience, if you want I can replace your slipper with size you need. Waiting for your reply.
NOT GOOD LEATHER
28 March 2021
Reply from Reindeerleather
I am so sorry that you not happy with your leather slippers , please if you can tell me what you don't like so we can try to improve. All slippers are made of genuine leather
The service was reliable and the…
The service was reliable and the product was what I expected. It did take a little longer than I expected to arrive, but the time was ok having regard to the present circumstances.
28 March 2021
Reply from Reindeerleather
Thank you very for your feedback, I apologise for delay, however this delay is out of our control due to COVID-19 situation .
Reply from Reindeerleather
Thank you very much for your review, it helps us a lot. You are our regular buyer and its pleasure of Reindeer Leather team.
Service Leaves Something To Be Desired
Very well made slippers. Would have given 5-stars if it weren't for the fact that the shoes run large (I normally wear a size 43). Had to return them for size 42 and was expected to pay for the return shipping even though nowhere did it mention anything about it running large. Good business practices IMO dictate that the vendor should offer to pay for return shipping due to their sizing discrepancy.
26 March 2021
Reply from Reindeerleather
Buyer order 43 size that what size was shipping in size chart also mention in description about sizing of slippers. On top of that I send 2X pair of slippers without any extra cost to buyer along with shoes. However thank you for your feedback, we cant offer free return because we sell our high quality leather slippers at lowest price with free shipping.
Best slippers for home!
Great purchase from Reindeerleather online store! The store is located in Poland, but I was able to get in touch with the representative there immediately after I started the online chat. I had all my questions answered, which allowed me to order the product from their site with no hesitation. The merchandise was shipped quickly and reached me within the estimated time range. I am happy with the product, which appeared to be exactly as expected and as was described and pictured on their web page
25 March 2021
Reply from Reindeerleather
Thank you so very much for your lovely feedback, it help us a lot and also buyers to make there purchase decision.
Turquoise Shoe Slippers
The Turquoise shoe slippers I ordered were very pretty, but too small. The width wasn't wide enough. I returned them and was refunded my money.
Thank you Nitin Bane and Reindeer Leather for your kindness and understanding. ❤
25 March 2021
Reply from Reindeerleather
Thank you for lovely feedback, I am so sorry that slipper were not wide enough, we also offer free replacement.
Absolutely rediclious that we have been…
Absolutely rediclious that we have been waiting almost two months, and still have not received my order.Even coming from Poland that is too long. Please stop sending me e-mails for advertising. Brenda Parker-Allan.
22 March 2021
Reply from Reindeerleather
I am sorry for this delay and inconvenience, however according to order status this order was placed on 18th Feb 2021 and I have shipped parcel on time, please note that due to COVID-19 parcels has to go through quarantine process and it can cause to delay in delivery of parcels, your parcel should be delivered soon. If any question please email us or you can use our chat support we always reply emails or any questions as quickly as possible.
Got charged for Reindeer Slippers but I…
Got charged for Reindeer Slippers but I never received them. It's the 13th of March and I still don't have my order. Got charged $21.60 on the 13th of February but don't have them and got no response from the company of why I didn't get them.
13 March 2021
Reply from Reindeerleather
I am sorry for any delay, however I send you email to inform you that due to custom check for COVID-19 situation parcel left Poland on 6th march 2021, I also email you register mail number of your parcel, I don't understand without even sending single email you left me negative feedback, your parcel is on its way and should be delivered to you in 1 or 2 weeks time.
The slippers were excellent and I would…
The slippers were excellent and I would recommend it that place to anyone that I know because they do have excellent products and I'm very choosy thank you well you're good quality of product
3 March 2021
Unprompted review
Good Product
Ordered two pairs of slippers. I was happy with the quality of the products. I was looking for a replacement for slippered I purchased while traveling through Poland and these were perfect and exactly what I was looking for.
One of the pairs I ordered did not come in the right color, but the style was correct so it is fine.
13 February 2021
Unprompted review
con merchants
they sent me 2 different slippers to what i ordered and now mysteriously the live chat is no more, they are con merchants and have done the same to others, just look at posts on their facebook page
12 February 2021
Unprompted review
Reply from Reindeerleather
Hello,
If you receive different pair kindly contact me, our chat support is all time working, We are not con merchant can check our google review as well as review on website, I don't even recognise this buyer as by this name no one ever purchased from our website, kindly be aware of this buyer.
Fit was great.
Very pleased , fast delivery and the sizes were right on. Thank you i will order again for Christmas
7 February 2021
Unprompted review
Reply from Reindeerleather
Thank you very much for your amazing feedback, it really help us a lot in providing better customer service as possible.
Soft as... Well, very soft.
Wonderful product. Very reasonable priced.
18 December 2020
Unprompted review
Got my order very quickly
Got my order very quickly, love the look and feel. It’s not easy to find the sleepers made with all natural materials, especially for such price! Planning to order more soon. Men size 43 is right or a bit on bigger size
17 December 2020
Unprompted review
I never received my order
I never received my order, I have contacted them 4 times with no response. I just want a refund.
28 November 2020
Reply from Reindeerleather
Hello,
Its strange I never got any email from your side, however I apologise for this delay. I was able to track your parcel down, it should be delivered to you by 2nd Dec 2020. Really apologise for any inconvenience, however due to COVID-19 parcels are getting delayed we are trying hard to make sure it gets delivered faster.
Purchased 2 pair of leather slip-on…
Purchased 2 pair of leather slip-on type slippers and am very happy with the fit and feel. So much better for warm climates than overstuffed traditional slippers. Price and delivery were also excellent and I will purchase some for a friend.
18 November 2020
Reply from Reindeerleather
Thank you so very much for your positive feedback we make all slippers and shoes in Poland with finest quality leather at very affordable price our strength is buyers like you, your recommendation to your friends and family will help us lot and also means alot for me.
Good quality products.
Good quality products.
Good prices.
Very good to deal with.
Keep up the great products.
Thank you so much.
16 November 2020
Wonderful service and I’m extremely…
Wonderful service and I’m extremely happy with my slippers!
20 October 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.