I am absolutely furious with Kickstarter. I trusted this platform, backed a project in good faith, and not only did I never receive the product, but they also refused to give me my money back. The... See more
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The screen protector is holding up well with no bubbles and super minimal peeling at the corners.
We apply to kikstarter project for e-reader to support this company in developing and delivery good product. Company collect our money and still only limited amount of users get e-readers after more t... See more
Backed their project for $500 promising a tablet. They strung us along for 3 years and even had the audacity to offer stylus and cover for more money. kickstarter also needs to be held accountable... See more
Kickstarter money down the drain. No product, tons of excuses.
Reinkstone R1 e-ink tablet: 3 years since the kickstarter campaign, no product, every half year or so an update full of excuses. What a scam!
They claim it's hard because they ran out of money. Instead they now offer you to buy new products. Sorry, no, I'm not going to throw more good money after bad. Money down the drain.
Nonexistent customer service
I backed their Kickstarter for the Reinkstone R1 in June 2021. We were promised monthly updates on the project. It has been since August 2023 since the last update. They will not respond to emails and they have since launched new products. Do not support this business
Backed on Kickstarter in July 2021
Backed on Kickstarter in July 2021. No product. Very few updates. Won’t respond to emails. It’s days from 2024 and I have nothing. $400 in the trash.
They have scammed their kickstarter…
They have scammed their kickstarter investors, taking the money but not delivering, not even an apology.
Two Years and Counting - Still No Products!
Two years ago they promised a new kind of e-reader on Kickstarter. Two years later and only a very small handful of readers have gone to backers, and those even had issues. It's been nothing but delays, and the company only issues communication when the backers start complaining in big batches.
Not only am I upset about this company, but also of Kickstarter, since they refuse to hold Reinkstone accountable or issue refunds for a scam.
Kikstarter scammers
We apply to kikstarter project for e-reader to support this company in developing and delivery good product. Company collect our money and still only limited amount of users get e-readers after more than 2 years kikstarter project end. All questions on kikstarter is completely ignored by company staff. Dont waste your time with this scammers
Scammed everyone on kickstarter.
Sadly this is a scam
Sadly this is a scam. I tried getting a refund days after I ordered. That was a long time ago. To this day I do not have the unit.
This is a scam
This is a scam, I lost 419$ US I backed them and did not receive my unit. They did ship but not to me and did not follow the backer’s number ordering. I was backer 147!!!
No email, no rebate coupon as they promised. They simply do not care!
Basically a Scam
Raised multiple millions of dollars on various crowdfunding sites only to deliver a product to a slim fraction of users.
Scam company
This company ran the campaing with more lies and outright deceittful behavior I have ever seen,thousands of people scammed for a number of millions of dollars.
I would never trust them for anything and I would recommend anyone to stay away from them.
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