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Kingfisher Insurance Reviews 

631
•
TrustScore 4.5 out of 5

4.7

Insurance broker
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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional support received from the staff, who take the time to explain policy details clearly and guide them smoothly through renewals. Reviewers often mention that finding the right insurance package is effortless, thanks to knowledgeable representatives who secure competitive prices and excellent overall value. Some reviewers were not happy with the communication and support, reporting that their ongoing requests were ignored and that the service felt poor or unhelpful. A few consumers also pointed out that dealing with staff members occasionally led to frustrating experiences where assistance was lacking.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their helpful and friendly approach.... See more

Service

Consumers find service to be positive, highlighting how easy, user-friendly, and straightforward the... See more

Customer service

Customers report positive experiences with customer service, consistently praising the helpful,... See more

Price

Reviewers mention positive feedback about price, consistently describing quotes as competitive, reasonable,... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as efficient, fast, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a r... See more

Rated 5 out of 5 stars

We were working against a tight deadline but Dan pulled out all the stops for us. Especially appreciated as it was my first time at arranging rally insurance and Dan guided me through the process

Rated 5 out of 5 stars

It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more

Rated 5 out of 5 stars

Ollie was extremely helpful, as there was a lot of back and forth with changes. He was completely professional and speedy to respond to my enquiries. Outstanding Service, thank you

Company details

  1. #124 of 185 best companies in Insurance broker

Written by the company

Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.7

All reviews

(631)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service. Our account executive visited us several weeks before the renewal date to update his records with any changes needed. This gave him plenty time to find the best policy for us at a reasonable price. I was kept updated throughout the process while he found an excellent package for our company at a premium I am delighted.

23 June 2026
Rated 5 out of 5 stars

Dear Kingfisher

Dear Kingfisher
I was very impressed with your service today. From my initial phone call everyone was very helpful.
I would especially like to thank Darren and Trey 2 engineers sent from Clearline group ltd. They were very professional and courteous. They were knowledgeable and got on with the job. Very happy.

Teresa Kelleher 5 stars awarded

29 June 2026
Rated 3 out of 5 stars

Ok on the whole

Not much friendly communication during the process. Prices came out good but would have been nice to meet face to face and feel as though they knew our business to advise more personally like the good old fashioned Rep.

17 June 2026
Rated 5 out of 5 stars

A1 service at kingfisher…

I first had contact with kingfisher when i was syruggling to find the right cover for my recovery business Will and the team got me a blanket policy that covered every aspec of my business great service

16 June 2026

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