Knocked off one star because the goods ordered to click and collect Next are not always available the next day and can be delayed up to a further 48 hours. I figure it may not be reiss at fault but t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I purchase lots of theur ladies clothes. I was trying to order more bodysuits & couldn't. I contacted Reiss & they were brilliant at getting back to me. However extremely disappointed that no bodysuit... See more
I have two recent experiences with Reiss to review - one is an online purchase and the other is in-store purchases I made when I went to pick up my online order. Online - smooth process, I received th... See more
I purchased the light grey lyocell tapered trousers and although the colour wasn't for me, I was impressed, as usual, with the next day service, along with the careful packing of the trousers. I par... See more
4.4
Excellent
8k reviews
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Wonderful trench coat
Wonderful trench coat . Amazing work and stitches . Very happy with online service and the delivery . But I would recommend to leave Evri and send our parcels with Royal Mail. Thank you
12 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Returned goods
On returning goods I have waited three weeks for money to be returned. I don’t think this is acceptable
5 June 2026
Reply from Reiss
Hello,
We apologise for the delay in your refund. We will reach out to you directly to look into this further.
The Reiss Team.
The inside of the jacket/shirt was full…
The inside of the jacket/shirt was full of hairs.
12 June 2026
Reply from Reiss
Hello Debbie,
We are sorry to hear about the hairs, this is not the quality we aim to provide. We will reach out to you directly to look into this further.
The Reiss Team.
Great offers
Finding an item on line when store told me that it was no longer available.
12 June 2026
Really pleased with the dress
Really pleased with the dress , find it’s an easy site to order and return to. Excellent quality
12 June 2026
Superior Quality
As always, superior quality, fast delivery after order and speedy returns when required
12 June 2026
Great very good quality products and…
Great very good quality products and brilliant service
5 June 2026
Never had any problem when purchasing…
Never had any problem when purchasing from reiss they are a very good retailer 1
12 June 2026
Looks fabulous on my husband and he is…
Looks fabulous on my husband and he is wearing it.
The material, cut and style are extremely flattering.
Jacket very versatile- can be used as casual or as a smart jacket
5 June 2026
Excellent Customer Service
Very efficient, helpful and understanding.
All my inquiries were dealt with promptly and staff were very polite.
5 June 2026
Super quality clothing
Great merchandise and service. Always superb quality and sale prices are true reductions unlike some other high end fashion.
5 June 2026
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