Rejuva Fresh Reviews 1,285

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and performance of the machines, noting their effectiveness and superior build compared to other brands. Many highlight the exceptional customer service, describing the staff as responsive, helpful, and dedicated to ensuring customer satisfaction. The training provided is also frequently commended for being well-structured and informative, contributing to a smooth overall experience. However, some customers also noted issues with machine functionality, reporting devices that did not work reliably or broke shortly after purchase. A few other people also felt that customer service was disjointed or slow to respond, with some experiencing difficulties in resolving problems or receiving timely communication.

What people talk about most

Product

Customers had positive experiences with product, often praising the professional design, high quality, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality materials and... See more

Customer service

People report positive experiences with customer service, highlighting it as top-notch and exceptional from... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent training... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more

Company replied

Rated 5 out of 5 stars

I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more

Company replied

Rated 5 out of 5 stars

We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more

Company replied

Rated 5 out of 5 stars

I don't know why so many doctors and medspa owners get scammed into investing $200,000, ot MORE, on a single machine. With Rejuva Fresh we were able to get 6 machines for much less than that, and they... See more

Company replied


Company details

  1. Beauty product supplier
  2. Beauty Salon
  3. Day spa
  4. Fitness centre
  5. Health and beauty shop
  6. Wellness centre

Written by the company

💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EMShape Neo Fit has been truly…

EMShape Neo Fit has been truly transformative for my strength. In just a few weeks, I feel significantly stronger than when I began. It has also been a great motivator for my overall well-being, and I've noticed a positive reduction in my belly fat. I highly recommend it!

17 October 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Elnora,
It’s wonderful to hear how much progress you’ve made with your EMShape Neo Fit and that you’re feeling stronger and more motivated overall. Thank you for taking the time to share your experience and for the 5-star review. If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Very happy

We are using their RF microneedling and cavitation machines in several locations and our customers are very happy!

19 November 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Reana,
Thank you for the 5-star rating. It’s great to hear that your Proteus-V RF Micro-needle + Thermagica Fractional RF system and your Eris 9-in-1 cavitation machine are performing well across your locations and that your customers are happy with the results. If you ever need anything, including marketing materials or additional support as your services continue to grow, just let us know.

Rated 5 out of 5 stars

Amazing machines with great results and online zoom instruction

Amazing machines with great results and online zoom instruction. I can see that Rejuva Fresh is becoming the top company for high performance beauty and wellness machines with reasonable cost. I'm happy we went with them.

12 November 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Dr. McNeil,
We appreciate you sharing such positive feedback. It’s great to hear you’re seeing strong results and that the Zoom training has been helpful. We’re glad your experience with Rejuva Fresh has given you confidence in the quality and value of your equipment. If you ever need anything or would like additional marketing materials, feel free to reach us at hello@rejuvafresh.com or 1-888-436-3120. Thank you again for your 5-star review.

Rated 5 out of 5 stars

Timeliness of when equipment arrived

Timeliness of when equipment arrived. Excellent communication. Provided tracking from the time of order to delivery. Loved having the instructions for us prior to getting machine. Everything has gone seamless so far

13 November 2025
Unprompted review
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Reply from Rejuva Fresh

Hi Melva,
It’s great to hear that everything arrived on time and that the communication and tracking updates were helpful. Thank you for the 5-star review and for mentioning how smooth the process felt from order to delivery. If you ever need anything moving forward, just reach out and we’ll be here to help.

Rated 5 out of 5 stars

Always good quality and supportive

Rejuva Fresh is wonderful company with wonderful caring intelligent people behind it. Our spa been with them for more than 3 years and they've helped me grow a lot in terms of both profitability and customer satisfaction. If you're looking for a laser company that prioritizes good quality and always puts your business success first I very much recommend Rejuva Fresh!

30 October 2025
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Reply from Rejuva Fresh

Hi Jymel,
Thank you for the 5 star rating. It means a lot to hear that you’ve had such a positive experience over the past three years and that our team has supported your spa’s growth in both profitability and client satisfaction. We truly appreciate your recommendation and continued trust.

If you ever need anything, you can reach us anytime 24/7 by chat, email at hello@rejuvafresh.com or by phone at 1-888-436-3120.

Rated 5 out of 5 stars

Very effective machines!

We've used Rejuva Fresh emshape neo plus and eris cavitation for the past year and a half. The equipment has improved our patients health and ability to get stronger, heal faster, and feel more confident in their own bodies.

4 November 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Joanne,
We’re thrilled to hear that both the EMShape Neo Plus and Eris cavitation have supported your clients in feeling stronger, healing faster, and gaining confidence. It’s amazing to know the equipment has been a valuable part of your results. Thank you for your 5 star review. If you ever need anything, feel free to reach out anytime.

Rated 5 out of 5 stars

Rejuva Fresh

My Rejuva Fresh has all the equipment I need to do and excellent facial. I'm very glad to have purchased it and the shipping process was very fast.

7 November 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Teresa,
Thank you so much for the 5 star review. We’re glad to hear your equipment has everything you need to deliver excellent facials and that the shipping was quick and smooth. If you ever need marketing materials or have any questions about your device, feel free to reach out anytime at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 5 out of 5 stars

Great experience!

30 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

We appreciate your positive feedback Janine! We hope the devices you invested in work out wonderfully. Thank you for choosing Rejuva Fresh!

Rated 5 out of 5 stars

Great customer service and equipment

I purchased the eris lipo body contouring machine earlier this year and it works great! The power cord started to show wires at the plug in so I contacted customer service and they offered to send a replacement cord at no cost. They were prompt with their response and very good to work with. Would recommend and will purchase equipment here again.

25 October 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Karen, thank you for your feedback and taking time to share your experience. We’re delighted you’re pleased with the performance of the Eris Lipo Body Contouring Machine you invested in earlier this year.

Of course we are also glad your issue could be promptly addressed, and if you ever want our help with anything else please feel free to reach out anytime. Thank you again for the 5 star rating!

Rated 5 out of 5 stars

Excellent training

It was very easy and fast to make an appointment for training. No waiting. I said I needed training the next day and they accommodated me. No problem. The training was very thorough and my trainer followed up with additional materials and contact details for ongoing training support. Very efficient! Machine works great too!

30 October 2025
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Reply from Rejuva Fresh

Hi Dr. Carter,
It’s wonderful to know your training experience was smooth and that our team was able to accommodate your schedule right away. Thank you for the 5-star review and for sharing your experience. We’re glad your EMShape® Neo Plus system is performing well and supporting your weight loss clinic’s treatment offerings. Our team truly appreciates your trust and looks forward to continuing to support your practice.

Rated 5 out of 5 stars

The purchase of my Rejuva Fresh 18 in 1…

The purchase of my Rejuva Fresh 18 in 1 was seamless. The sales rep was very informative and easy to work with. The customer service is outstanding. All of my communications were responded to immediately. The machine is very professional looking and the setup was simple. All instructions were clear and information was provided prior to the machines arrival. I highly recommend RejuaFresh for all your med spa needs!

22 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Alina,
Thank you for your 5-star review and for sharing such thoughtful feedback. We’re delighted to hear your experience with the 18 in 1 Hydra Spa Infusion Ultra Glow was smooth from purchase to setup. It’s great to know our team provided clear communication and timely support throughout the process. We look forward to your upcoming training session and to continuing to support your growing aesthetics business within your medspa.

Rated 5 out of 5 stars

professional and respectful…

professional and respectful interactions. Good quality product.

30 October 2025
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Reply from Rejuva Fresh

Hi Debra,
We’re glad to hear your experience with our team was professional and respectful, and that you’re pleased with the quality of your cavitation and laser equipment. We appreciate your trust in Rejuva Fresh and look forward to continuing to provide you with excellent service and support. Thanks again for your 5-star review. If you ever need assistance, our team is available 24/7 at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 5 out of 5 stars

Good product

Good product . Packaging phenominal . Hoping to see results soon

30 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Charleene,
We’re glad you’re pleased with your new body sculpting machine and that the packaging exceeded expectations. We’re confident you’ll achieve excellent results. Please feel free to reach out anytime to schedule your training or if you need any assistance. Thank you for your 5-star review and for choosing Rejuva Fresh.

Rated 5 out of 5 stars

Smooth online purchase

Smooth online purchase, transparent pricing, and quick communication! Setup was simple, training was promptly arranged, and equipment arrived within a week with easy tracking. Highly efficient service!

16 August 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi David,
Thank you for your 5-star rating. It’s great to know your experience was smooth from purchase to delivery and that setup and training went seamlessly. We appreciate your feedback on the clear communication and transparent process. If you ever need assistance with operation, maintenance, or future equipment, our team is available anytime at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, very kind and I can’t wait to see what it will do! Thank you!

24 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Jenna,
Thank you for your 5-star review. We’re glad your order arrived quickly and that you’re looking forward to using your new cavitation machine. Please don’t hesitate to reach out via chat, email, or phone if you’d like to schedule your training or need any assistance. You can contact us anytime at hello@rejuvafresh.com
or 1-888-436-3120.

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!! I have a problem we my machine in Hellen helping me we everything! Definitely i will buy again from Rejuva fresh!!!!!

22 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Sandra,
It’s wonderful to know that Hellen was able to assist you and make things right with your machine. Our team truly values your trust and loyalty, and we’re grateful for your kind words about our customer service. Thank you for the 5-star review and for choosing Rejuva Fresh again.

Rated 5 out of 5 stars

I had a great experience purchasing…

I had a great experience purchasing Metamorph 8.5. The machine is amazing and the Rejuva Fresh customer service has been very helpful.

28 October 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Elisa,
We’re so glad to hear you had a great experience and that you’re loving your Metamorph 8.5 system. It’s wonderful to know our customer service team was able to assist you throughout the process. If you need any help or additional support, please feel free to reach us at hello@rejuvafresh.com or 1-888-436-3120. Thank you for your 5-star review and for choosing Rejuva Fresh.

Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic. They genuinely assisted me and were incredibly patient while I was searching for my information.

27 October 2025
Unprompted review
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Keyanna,
We’re so happy to hear your experience with our team was fantastic. It’s great to know you felt genuinely supported and that our staff was patient while assisting you. Thank you for your 5-star review and for taking the time to share your experience with Rejuva Fresh.

Rated 5 out of 5 stars

Excellent!

Reliable products, great customer service and fast shipping.

27 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Alicia,
Thank you for your 5-star review. It’s wonderful to know you’re pleased with the reliability of our products, the quality of service, and the fast delivery. If you ever need any assistance or additional support, please feel free to contact us at hello@rejuvafresh.com or 1-888-436-3120.

Rated 5 out of 5 stars

very excited

Very strong machine with deep energy! We got the Professional EMShape Neo and have been testing it on ourselves first before transferring it to the spa next month. Fortunately it's easily adjustable, very smart system. I'm so excited to finally offer a treatment that helps my patients strengthen their bodies and firm up!

25 October 2025
Rejuva Fresh logo

Reply from Rejuva Fresh

Hi Albert,
Thank you for your 5-star review. We’re delighted to hear that your EMShape® Neo is performing strongly and meeting your expectations. It’s exciting to know you’ll soon be introducing it at your spa, and our team will be here to support you every step of the way. If you ever need assistance, feel free to reach us at hello@rejuvafresh.com
or 1-888-436-3120.

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