Relai Reviews 

1,382
•
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

The app isn’t really consumer friendly. Everything is focused on purchasing new bitcoins. Actually I realised that my current auto invest plan hasn’t worked out because Relai changed their IBAN with... See more

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Rated 5 out of 5 stars

I've tried many similar apps, but Relai sticks out in terms of simplicity and user-friendliness. Fortunately, I haven't needed their customer support so far, but I've heard good things about it from... See more

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Rated 5 out of 5 stars

I’ve been using the app for a while now, and it works exactly as designed. All key features perform reliably and match the description provided. The user interface is intuitive, and I haven’t encount... See more

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Rated 5 out of 5 stars

The app is user friendly, clear and constantly updatet. The functions are simple and quick to set up. Savings plan, direct purchase and transfer all work perfectly. There are also various links for... See more

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Company details

  1. Cryptocurrency Service

Written by the company

Relai ist ein Schweizer Bitcoin-Startup, das 2020 in Zürich von Julian Liniger und Adem Bilican gegründet wurde. Mit der Relai-App kann jeder einfach, sicher und in wenigen Minuten Bitcoin kaufen oder verkaufen – ganz ohne technische Vorkenntnisse. Was Relai besonders macht: Wir sind Bitcoin-only und selbstverwahrend. Das bedeutet: Nur du kontrollierst deine Bitcoin – Relai verwahrt keine Kundengelder. Als in der Schweiz lizenzierter Finanzdienstleister haben wir bereits ein Handelsvolumen von über 1 Milliarde US-Dollar erreicht. 2024 wurde Relai als eines der am schnellsten wachsenden Startups Europas ausgezeichnet und wird regelmäßig unter den Top 50 der Schweizer Startups gelistet.


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4.0

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(1,382)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Great app, immediate bitcoin trade, non custiodial wallet and exchange in one. Love it

27 February 2024
Unprompted review
Rated 1 out of 5 stars

Started with a "Level 1" Account

Started with a "Level 1" Account, then after a setting up a DCA, they demanded I verified for a "Level 2", giving my ID and face recognition, which was then denied and my account blocked. They take days to answer a complaint and fees are not the best. I'm going back to more reliable brokers.

20 January 2024
Unprompted review

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