Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more
Very easy to navigate website, get information & buy. Have purchased 3 day clocks so far for my Mum & we all think they are fantastic! Very simple to set up & we like the customisable screen. Mum rare... See more
Had to return a puzzle as it was slightly bent where the box was damaged. Excellent service,I was told to keep the item and a new one would be ASAP. When it came it was marked ‘fragile’ and was in pe... See more
Company details
- #10 of 39 best companies in Disability equipment supplier
Written by the company
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Contact info
72 Leonard St,, EC2A 4QX, London, United Kingdom
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4.8
Excellent
2k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Relish
Hello there
Thanks for the great review. We are really pleased you love the products and the thought that has gone into these.
If we can help with any questions, don't hesitate to get in touch, we are always happy to help.
Warmest regards
Samantha, Customer Support Manager
It arrived quickly and wa intact.
17 October 2024
Reply from Relish
Hello Marcia
Thanks so much for the 5 stars. We are pleased your order arrived swiftly. We hope the product is really being enjoyed and if we can help with any questions, don't hesitate to reach out.
Warm regards
Samantha, Customer Support Manager
Radio is working well; playlist...not so much.
I received it promptly and was able to get the radio started easily. Those instructions were very good. However, I am still struggling with setting up a play list including downloading songs/albums on my Mac Air; moving downloads to USB-3 from MacBookAir, etc. I have never copied songs before. I have watched YouTube videos, etc. I haven't given up.....yet, but it's a problem.
17 October 2024
Reply from Relish
Hi Rebecca
Thanks for leaving us your review. We are pleased the initial set up of the radio went smoothly. We hope this is already been enjoyed.
Regarding the downloading of music, we will reach out to you directly and offer support and solutions to this.
Warmest regards
Samantha, Customer Support Manager
Wonderful Website
Your website is pleasant, visually appealing and easy to navigate through all the products and ordering process. Especially helpful was labeling each product by stages so the buyer does not have to guess what would be appropriate. I found the company founders story heartwarming. I cared for a parent for years with Alzheimer’s. I only wish I had these products as a resource at that time. My order was delivered quickly and with care and I was very happy with my order. Your products are made very well and pleasant to look it. I’m so happy To find Relish !
16 October 2024
Reply from Relish
Hello Debra
We appreciate you taking the time to leave us your review. and thank you for your kind words!
We are always happy to hear that our website design, product labeling and staging helped you with choosing the right products.
Our founder’s story and mission are close to our hearts, and it’s truly rewarding to connect with customers who share a similar journey. We are pleased that you found and chose Relish and happy with the overall experience.
If there’s ever anything more we can do, please don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
We ordered two jigsaws to donate to the…
We ordered two jigsaws to donate to the Care Home where my mother lives. It was straightforward to order from Relish and the delivery was very quick. The welcome words from this company was heart warming as have been the subsequent emails giving information about people living with dementia which were of particular interest to us.
16 October 2024
Reply from Relish
Hello Janet
Thank you for your thoughtful review and for choosing to donate the jigsaws to your mother’s Care Home, a wonderful gesture!
We are glad to hear that your ordering experience was smooth and that the information we share about dementia has been helpful to you. Supporting families and care homes with resources that bring comfort and connection is our goal.
If there’s anything else we can assist you with, please don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
Overall, very satisfied
This clock seemed smaller than what I expected. That is until I got it set up. Letters are large, crisp, clean, with no clutter. That sure makes it look good across the room, sitting below my TV.
Setup was easier than the "atomic" clock that it is replacing (the brand-name atomic clock always forgets what year or month it is)
21 October 2024
Reply from Relish
Hello Keith
We are truly sorry to hear about the issues with your order. We can see from our records that it was dispatched from our Las Vegas fulfillment center the same day the order was placed.
Unfortunately, it is taking significantly longer than it should. This is far from acceptable, and we apologise for the inconvenience this has caused.
The latest update shows that it’s scheduled for delivery tomorrow, Tuesday, October 29th. We hope that once it arrives, it will be worth the wait and bring value to the person using it.
We’ll also be reaching out to you directly and look forward to another chance to provide you with a better experience in the future. Your satisfaction is extremely important to us.
Any questions, don't hesitate to ask.
Warmest regards
Samantha
Customer Support Manager
Impressive!
We are really pleased with the first week of being with Relish. The system is really easy to navigate and the back up and support has been excellent.
14 October 2024
Reply from Relish
Hello Liz
Thank you so much for your positive feedback! We are thrilled to hear that your first week has been a success.
Providing support with all our products, is very important to us, and it’s wonderful to know we’re meeting your expectations. If you need any assistance moving forward, please don’t hesitate to reach out—we’re here to help!
Warmest regards
Samantha, Customer Support Manager
magnetic toolkit
The product arrived in good time and are quality items. My father enjoyed using the toolkit magnetic board and was able to recall how each one was used even if he struggled to name them.
14 October 2024
Reply from Relish
Hello Mrs Jeffrey
Thank you for your review and sharing your feedback. We are really pleased to hear how your father is reconnecting with familiar tools with this board.
If we can help further, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
Fabulous purchase.
I bought the Relish Radio for my mum, she has early stage dementia and is nearly blind. She struggles with finding buttons on any equipment but we have tuned the radio so it has Radio 2 on all the choices and she has found the on/ off button super easy, she is really pleased. I also recommended the radio to my friend whose father has dementia and cannot work his stereo anymore and loves to listen to music as he is in a male voice choir still.
14 October 2024
Reply from Relish
Hello Eve
Thank you so much for your review and sharing your experience! We are so pleased to hear that the Relish Radio is making a positive difference for your mum. It is good to know that the simplicity of the design is providing her with independence and joy.
We also appreciate you recommending it to your friend—music can be such a comfort. Please feel free to reach out if you or your friend need any further assistance!
Warmest regards
Samantha, Customer Support Manager
Very prompt and goods as advertised
22 September 2024
Reply from Relish
Hello Michael
Thank you so much for your review! We are happy to hear that everything was as expected and that you were pleased with the prompt service.
We truly hope the products bring lots of enjoyment. If we can help with any questions, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Great product and very easy setup.
9 October 2024
Reply from Relish
Hello there
Thanks for the super review. We are really pleased to hear the product was so easy to set up. Our design team went the extra distance to make this as smooth and as easy as possible.
We hope this makes a difference to the person's life and if you have any questions, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Nice to have items brought without…
Nice to have items brought without company data on the item
7 October 2024
Reply from Relish
Hello there Deborah
Thanks for the review. We are pleased the omission of who the products are for, on the packaging was well received.
We know that this could cause distress to many.
We hope that the items will be most enjoyed and if we can help further, do let us know.
Warmest regards
Samantha
Customer Support Manager
Reply from Relish
Hello Lisa
Thank you so much for your feedback! We're thrilled to hear you had a positive experience with our customer service and found our products helpful.
If we can help with anything else, we're always here to assist!
Warmest regards
Samantha
Customer Support Manager
Very efficient.
1 October 2024
Reply from Relish
Hello Mr Seymour
Thank you for your review. We are pleased that your experience with Relish was a positive one.
We hope the product will be benefitted from and if we can help with any questions, do let us know.
Warmest regards
Samantha
Customer Support Manager
Fantastic clock!
I brought this clock for my Mum who has dementia. She was really struggling with waking up and not knowing what day, or part of the day, it was.
The clock has made a huge difference to her and she loves it! She loves the auto dim feature especially as is a ‘more gentle way’ to get her bearings than her mobile phone for example.
Great idea and well built with simplicity in mind for people like Mum - would def recommend.
2 October 2024
Reply from Relish
Hello Gary
Thank you so much for sharing your review and experience! We're thrilled to hear that the clock has made such a positive difference for your mum and that it’s helping her feel more comfortable and oriented throughout the day.
We designed the clock with simplicity and ease of use in mind, so we're happy to hear it's working well. Thank you for recommending it!
If you ever have any questions, please feel free to reach out.
Warmest regards
Samantha
Customer Support Manager
Swift service for a great product
Swift service for a great product. However, reception from the aerial was difficult in my fathers care home, until batteries used so that the radio could be moved close to the window.
30 September 2024
Reply from Relish
Hello Jim
Thank you for your review! We're glad to hear you were pleased with the swift service and that the product is working well. We understand that reception can sometimes be challenging in certain environments, so it's great that moving the radio closer to the window with batteries solved the issue.
If you have any further questions or need assistance, feel free to reach out. We are always happy to help!
Warmest regards
Samantha
Customer Support Manager
Goods arrived promptly and are…
Goods arrived promptly and are invaluable to my husband who has later stage dementia
1 October 2024
Reply from Relish
Hello Christine
Thank you so much for your kind feedback. We're really glad to hear that the goods arrived promptly and are proving invaluable for your husband. If there's anything else we can do to support you both, please don't hesitate to reach out. Happy puzzling!
Warmest regards
Samantha
Customer Support Manager
Missing pieces, poor shipping
I ordered a puzzle and it came loose in a box. 4 of the puzzle pieces were missing.
1 October 2024
Reply from Relish
Hello there
We sincerely apologise that your puzzle was missing pieces. We are more than happy to arrange a replacement for you as soon as possible.
Regarding the 100-piece puzzles, we’ve carefully considered customer feedback and are in the process of reviewing and improving the packaging.
We will contact you directly to arrange the replacement, and we hope it is enjoyed once received. Again, we’re sorry for the inconvenience and disappointment this has caused.
Any questions, please do let us know.
Excellent product
Excellent product, mother very pleased, has vascular dementia. Look forward to purchasing more puzzles.
2 October 2024
Reply from Relish
Hello David
Thank you for your lovely review! We're so happy to hear that your mother is pleased with the product. It’s wonderful that the puzzles are bringing her joy.
We look forward to helping you find more in the future!
Warmest regards
Samantha
Customer Support Manager
Jigsaw as described and delivered in a…
Jigsaw as described and delivered in a reasonably timely way.
1 October 2024
Reply from Relish
Hello Anne
Thank you for your review. Wonderful! We are so pleased the puzzle met with your expectations and arrived on time too.
We hope this will be enjoyed and if we can help further, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
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