Relōku - Award Winning On-Demand Removals & Delivery Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This was the second time we used Reloku for our move, and both times we had an amazing experience. We encountered a small issue with our booking this time, but it was addressed and resolved very quick... See more

Company replied

Rated 5 out of 5 stars

We had a bad experience leaving our family home last year, with careless clumsy rude removal men. We were nervous when we moved this time as we had four different places to transport to and reloku pro... See more

Company replied

Rated 5 out of 5 stars

Had an excellent experience with Reloku recently. Everything was smooth sailing right from the start. The ease of their booking system really makes the process hassle-free. A special shoutout to Valen... See more

Company replied

Rated 5 out of 5 stars

I had such a positive experience from start to finish: completely stress-free! Everybody I spoke to was really professional and kind, the whole team was very accommodating of any last minute changes (... See more

Company replied

Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

Written by the company

Award winning on-demand, man with van London removals, delivery and same-day courier services - clients describe us as their 'Uber For Moving' service! Relōku is London's personal porter service – fully trained, vetted, insured and uniformed removal drivers and porters in branded removals vans, to your door, when you want, for a long as you need. Advanced tech for instant man and van booking, live removal van tracking updates and exact moving costs. Pay only on completion of your London man with van removal, fully insured with guaranteed reliability. No ‘industry standard' two hour minimum man and van bookings or vague moving van arrival times - just trusted London removals and delivery made easy, convenient and safe.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Excellent Service – Twice!

This was the second time we used Reloku for our move, and both times we had an amazing experience. We encountered a small issue with our booking this time, but it was addressed and resolved very quickly, and everything went smoothly on the moving day. On both occasions, we had a very heavy glass table, but the team handled it professionally and with great care. The entire experience was very positive both times, and if we move again, we will definitely choose Reloku.

26 September 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks for taking the time to review, glad it all went well!

Rated 5 out of 5 stars

Thoroughly recommend

Thoroughly recommend! Superb service. Quick, efficient, polite and careful. I wish I had found Reloku sooner.

12 September 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Debra! We're always here when you need us...

Rated 5 out of 5 stars

Good service from this removals…

Good service from this removals company. A special mention to Sami for his help throughout this move.

2 September 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Glad to help - thanks for the kind words and I'll ensure Sami sees this!

Rated 5 out of 5 stars

Absolutely Delivers

Absolutely Delivers

I couldn't have been happier with my experience. Extremely helpful and warm driver, got the job done quickly and happily. Reasonable pricing.

Would recommend to anyone!

23 July 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Really appreciate the feedback, thanks for taking the time to review us!

Rated 5 out of 5 stars

Highly recommended Valent and his team…

Highly recommended Valent and his team members were problem solvers with very heavy book boxes (about 50 large boxes) and difficult furniture (which could not be dissembled) to manoeuvre including a massive very heavy glass cabinet and very large sofa up to the first floor when others would have given up after the first attempt. Very poilite and timely and happy to assist whnever necessary such as coming back for missing screws and dumping boxes etc.

28 April 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Frankie!

Rated 5 out of 5 stars

Great service from Sami moving my items…

Great service from Sami moving my items into storage in London

12 April 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Nicki, glad we could help and I'll pass your kind words on to Sami!

Rated 5 out of 5 stars

Amazing removal company

Amazing service. Best removers I’ve ever used. Mark and the movers Valentin and Dennis could not have been more helpful professional. Very highly recommend!

25 February 2025
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thank you Ramita, wonderful words and I'll pass them on to the boys!

Rated 5 out of 5 stars

A second great experience with Relōku

A second great experience with Relōku! Such a smooth and stress-free experience. Valentin was extremely helpful and such a polite and friendly man to talk with while moving.

22 December 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks for writing Dan - no better endorsement than a 2nd use, glad we could help again!

Rated 5 out of 5 stars

Amazing service

Throughout the entire process, Reloku has been incredible - from the customer support team and to ensuring that all my package / boxes were delivered safely into storage. The communication all around was great, I really appreciate the fact that they go above and beyond to make sure all needs are met. The delivery men were extremely kind and helpful, I’d definitely go back to using reloku again! 10/10 reccomend.

8 November 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Amazing, thanks Sabrina - great to know our efforts are appreciated and we're here whenever you need us again!

Rated 5 out of 5 stars

Really clear and seamless booking…

Really clear and seamless booking process. Ntenis was polite and let us know when he was due to arrive so everything was ready. The whole move was a world ahead of other removal companies I've used previously. Would definitely use Reloku again.

20 October 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Amazing review, thanks Alex - you really nailed it, we are trying to offer a very different experience, so glad to hear that’s how it felt!

Rated 5 out of 5 stars

Flexible and professional service - would definitely use again!

I had such a positive experience from start to finish: completely stress-free! Everybody I spoke to was really professional and kind, the whole team was very accommodating of any last minute changes (change of date and time). The driver (Valentin) showed up perfectly on time, he helped me carry my things up the stairs, was careful, and very efficient. I was able to travel in the van which was also a great experience.

8 October 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Rachael, thank you for taking the time to write, and we're glad to have been able to help with your move!

Rated 5 out of 5 stars

Such professional and warm service at…

Such professional and warm service at very short notice and real value for money!
It was so helpful to have a move done locally in a friendly and simple manner. Will definitely use whenever needed

1 October 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Jo, happy to help and Valentin was pleased to read this, see you next time!

Rated 5 out of 5 stars

Excellent removal service.

The 2 boys mustafa and Dennis came around promptly on time. They were communicative and punctual

They carried 14 boxes from the flat to the truck and onto storage. Clearly they've been doing this and doing it well as it was all seamless. Would highly recommend them for future moves

8 September 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Tom, happy to help and I will show this to M & D!

Rated 5 out of 5 stars

Amazing from start to finish.. ⭐️5 Star service!

Just wanted to pop on here and say the Relōku experience was fantastic from start to finish. Great communications from the office, ahead of the move, everything trackable on the App inc the whereabouts of Van & Drivers on the day of the move. The two guys Ntenis & Mustapha were amazing! They went above and beyond, really helpful, handled everything with respect and care. I can’t fault the service at all. Would highly recommend & will definitely use them again in the future. Don’t waste your time googling around - Use Relōku and you’ll thank me later 😊

3 September 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

What a fabulous review!

Thanks - and I'm also very impressed you worked out how to make the ō.....

You heard it here readers, and it's correct....don't waste time googling, just speak to us! 😉

Thanks again, see you next time.

Rated 5 out of 5 stars

Reloku were FANTASTIC

Reloku were FANTASTIC. I asked them to move three sofas and take one of them to another location and the other two to another location and it was seamless. Valentin & Dennis were excellent, very careful and very swift with their work. I would use Reloku again and again for any of this work. Thanks very much!

31 August 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Jessie, great to know we are doing a good job, and I will ensure the guys see this!

Rated 5 out of 5 stars

Reloku moved my art equipment from East…

Reloku moved my art equipment from East to West London and they were fantastic. Valentin and Mustafah were very careful with delicate equipment and everything arrived in perfect condition. I'm very grateful since it was not an easy move and I was anxious about it. I cannot recommend them highly enough. Sheena

26 August 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thank you Sheena, I will pass on your kind words to the guys!

Rated 5 out of 5 stars

Great service in all aspects

Great service in all aspects, from booking till super professional helpers.

1 July 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks Akaki, see you next time!

Rated 5 out of 5 stars

Made moving much easier…

We had a bad experience leaving our family home last year, with careless clumsy rude removal men. We were nervous when we moved this time as we had four different places to transport to and reloku proved to be a different league. Valentin, Francisco and Denis were careful, kind and patient; we have used them repeatedly since. Mark in the office is so accomodating and is well represented by his guys on the ground.

1 June 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Fabulous, thanks for your kind words Debra - and the guys all said it's been a pleasure working with you over the last month!

Rated 5 out of 5 stars

A+ great service

Very satisfied. Mark organised it all seamlessly and was a good communicator, the fellas Fancisco and Valentin (and Dennis for the morning) were all very helpful and friendly, and it was all relatively painless and entirely damage-free. Would definitely recommend.

5 April 2024
Unprompted review
Relōku - Award Winning On-Demand Removals & Delivery logo

Reply from Relōku - Award Winning On-Demand Removals & Delivery

Thanks for your kind words Daniel!

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