Relr Reviews 468

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for their amazing quality, comfort, and flattering fit, often highlighting specific items like bodysuits, leggings, and dresses. Many appreciate the versatile designs that allow for building a confident and stylish wardrobe, with some noting the excellent material and sculpting properties. However, some people were dissatisfied with the order and delivery process, experiencing long wait times and unfulfilled orders, especially around peak seasons like Black Friday. Additionally, a number of reviewers reported issues with customer service, citing a lack of communication, unresponsiveness to inquiries, and difficulties with refunds or exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

People report positive experiences with quality, often describing items as 10/10 quality, worth every penny,... See more

Order

Consumers find order experiences to be ambiguous. While some customers report quick arrivals for their... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers express significant... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers expressed frustration with long... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really love this brand, I had a few issues with communication and delivery however the team were super supportive and ensured my order was sent out in time for my holiday. My order was beau... See more

Rated 4 out of 5 stars

These leggings looked tiny but they stretch perfectly. Soooo soft and comfortable to wear. No knicker line on show and 100% squat proof. Comfy for day wear and they’ve held up well at the gym and duri... See more

Company replied

Rated 4 out of 5 stars

I’m very happy to update my previous review after being contacted by the company. They explained that they were dealing with staffing issues at the time, and my emails were unfortunately being flag... See more

Rated 2 out of 5 stars

I actually love this brand and their stuff. What lets them down massively is issues getting refunds and absolute zero customer service, to a point where I’ve decided to stop buying their stuff. Most r... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Horrendous customer service

I love everything that RELR stands for and I love following Emily on Instagram. The clothe are beautiful and great sizing.

However, the customer service is shocking. I had to email about a return I had made and they asked for proof of postage (which I sent). They then told me that they couldn't refund as there was only one parcel on the receipt.
After lots of back and forth, being ignored, I clearly outlined the two parcels on the receipt and FINALLY they confirmed that there was proof of postage there. If I hadn't of sent that and given up, I would have lost £100 due to the incompetent customer service member.

This was my first time using RELR and due to this experience I will never use them again. The customer service team clearly need training on how to read a proof of postage receipt.

Horrendous experience with the customer service team. If you use the company, hopefully you don't need to send anything back.

7 May 2025
Unprompted review
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Reply from Relr

Hi Sophie,

We're so sorry to hear of your experience. This is not our usual high standard, as we hope you can see from our previous reviews, delivering a great customer service is something really important to us. I can see from your conversations with our team, Charlotte has apologised for the human error that occurred, and processed a refund straight away for you. As there was no reply from you, we had hoped this had resolved the issue, so we're sorry to see a 1star review has since been left.

Again, we truly do apologise for any inconvenience caused Sophie, and would love to have you back as part of our RELR community in the future.

Best wishes,

Team RELR

Rated 5 out of 5 stars

The best of the best

The quality, care and customer service of this brand is genuinely unrivalled.
You can tell it’s a brand by women, for women, from all the thought that is put into their clothing to make you feel incredible.
I never feel better than when I’m wearing RELR - a customer for life.

3 May 2025
Unprompted review
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Reply from Relr

Hey Ann!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Rated 5 out of 5 stars

My favourite brand ever

My favourite brand ever! I have at least 17 bodysuits from RELR & I love them all. I have co ords, trousers, leggings and bodysuits. Before Emily founded RELR I had completely lost myself when it came to clothes and wore the same baggy things to hide my body. Now I embrace it in RELR clothes and feel amazing.

Emily is amazing, Charlotte is amazing on customer services and nothing is ever too much trouble. Cannot recommend this brand enough and I rave about it to anyone who’ll listen. While it’s not the cheapest you definitely get what you pay for and the quality is second to none so worth every single penny. Thank you all so much! <3

1 May 2025
Unprompted review
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Reply from Relr

Hey Christie!

What a lovely review! We are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️ We're so pleased to see you love both the service you have experienced, as well as the products you have received! To hear RELR has helped you find yourself again is just amazing - thank you so much for your support xx

Rated 5 out of 5 stars

Confidence, happiness and quality

If you are like me and used to or still dress in black leggings and a hoodie through every season, please stop and look at this brand. They are true to what they say and every item is “made to make you feel good”. I have discovered RELR ( then ELR ) about 4 yrs ago when they first started and thought it was an advertisement scam but took the risk and made my first order, I haven’t looked back since! I am proud owner of over 50 odd pieces (if not more) from this brand, including the famous shorts and body suits! Everything is worth the money for the quality and confidence it will give you! I now enjoy dressing my body and going on holidays because each piece makes me feel fearless and gives me the confidence I’ve never knew I had, I always get compliments on my outfits, so if you want to feel good and look good just make the first or 100th order and just enjoy!

30 April 2025
Unprompted review
Relr logo

Reply from Relr

Hey!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Rated 5 out of 5 stars

I can’t speak highly enough of RELR

I can’t speak highly enough of RELR, literally own over 15 bodysuits now and the quality is amazing! Charlotte on customer service, WOW! I had ordered yet another bodysuit that somehow was delivered to another address ( no issue, these things happen) emailed customer service and Charlotte sorted it in no time and the very next day the replacement bodysuit arrived! If you are on the fence re placing an order, don’t be! Just do it, you won’t be disappointed x

10 April 2025
Unprompted review
Relr logo

Reply from Relr

Hey!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! We're so pleased to hear you're happy with both the products, and the service you have received! ❤️

Rated 5 out of 5 stars

Thank you RELR!

I recently had a trip to the amalfi coast with new friends and every time I came down ready they loved what I was wearing and 90% of the time my outfit was full RELR without me even noticing! The quality and fit of the shorts, trousers, swimwear and bodysuits are unmatched. From a midsized gal, thank you!!

29 April 2025
Unprompted review
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Reply from Relr

Ahhh what a great review! Love that our small brand has made it to the Amalfi Coast! We hope you had the best time ❤️❤️

Rated 5 out of 5 stars

I aboustly love this brand

I aboustly love this brand for many years I felt conscious of what to wear every day. I went away recently and never felt so good. the body suits hold you in and very good support and so does the orla dress and Evie skirts.
I can't wait for the next drop. I urge everyone to sign up to get first drop due to selling it out so quick that's how much everyone loves this brand. Emily and her team work so hard designing amazing pieces

28 April 2025
Unprompted review
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Reply from Relr

Hi Susannah!

We are so pleased to hear how good you felt - this is exactly what our aim is! Thank you so much for supporting our small brand, it does not go unnoticed ❤️❤️

Rated 5 out of 5 stars

I have so many items from RELR

I have so many items from RELR. The quality is exceptional and absolutely worth every penny. I have bodysuits (multiple), shorts (multiple) a dress,a skirt and have just ordered my first bikini and dare say it won’t be the last!

26 April 2025
Unprompted review
Relr logo

Reply from Relr

Hey Helen!

Thank you so much for such a lovely review - we are so pleased to hear how happy you are as a customer! So pleased to have you here on our brand's journey ❤️

Rated 5 out of 5 stars

I bought the Orla maxi dress in black…

I bought the Orla maxi dress in black and it’s brilliant, just want it in the white when it’s restocked. I also bought the green scooped neck body suit but returned it as I needed the next size up. I had no issues with returning this item.

21 March 2025
Unprompted review
Relr logo

Reply from Relr

Ahhh thank you so much for your lovely review Jess, we're so happy to hear you love your pieces and managed to secure the correct size ❤️ thank you again for supporting our small business, it means so much!

Team RELR x

Rated 5 out of 5 stars

My favourite brand! I want everything.

I have purchased from Relr since the floaty shorts days and LOVED them, now I have got some bodysuits and a dress and hope to have the full wardrobe one day! The most gorgeous staples, flattering with brilliant quality. Service is top, customer care, delivery and I just Love everything this brand stands for! My favourite company by far.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

I have a growing collection of Relr…

I have a growing collection of Relr clothes so far consisting of 15 bodysuits, 2x Olivia trousers, 1 pair of mila trousers, the indie jacket, 2x Chloe shirts and 4 pairs of the Lucy shorts. The quality is great, customer service has always been spot on and can’t wait to see what they come up with next! (Some more pastel colours would be great, for me personally anyway 😉 )

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Love it ! Can’t wait to see more

RELR Style is fantastic! The quality of each piece is truly amazing—crafted with attention to every detail. I'm thrilled they've expanded their size range, making their stunning designs more accessible. Can't wait to see what they create next!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous clothes

Gorgeous clothes , excellent quality. Brilliant to see an independent brand with some unique pieces at reasonable prices for a large size range. Keep up the good work!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

The best clothes I own

The best clothes I own! I’ve been a loyal follower of RELR for a few years now and I can confidently say the brand has completely changed my wardrobe. I love having staple pieces that I wear again and again because they make me feel so good and I know they will last. If you’re thinking about buying something just do it, you won’t regret it.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful designs and material

I recently bought a satin skirt and dress from RELR - love them both. The material is gorgeous and customer service if you do need them are so helpful and friendly

7 January 2025
Unprompted review

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