These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... See more
Company replied
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See what reviewers are saying
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... See more
Company replied
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... See more
Company replied
The range of flavors available is impressive, catering to diverse taste preferences. I particularly enjoyed the smoothness of the draws, providing a satisfying throat hit without being harsh. While th... See more
Company replied
3.8
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I order for my husband and it always…
I order for my husband and it always comes in a timely fashion. Very pleased with the cost as well. Will continue to order as long as the product is needed and as long as he can get what he wants
31 August 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are delighted to hear that you had a great experience with RELX!
Thank you, and we appreciate the support you have shown us.
Update information
These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset
I would like to update my feedback regarding my previous request. I was contacted by this company, the girl who called me was very nice and provided additional information and we resolved my issue. Thank you very much for your feedback and help in solving my situation
6 September 2023
Reply from Relxnow
Thank you for sharing your RELX experience and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue.
We have sent an email to you on September 15, 2023 at 11.43 hours. Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
good good!!!!!!!!!!!!!!
28 August 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Speedy delivery on the date as promised
5 September 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Good on time delivery
5 September 2023
Reply from Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with RELX. Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
Reply from Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
We're delighted to hear that you had a great experience with RELX. Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
Making a purchase was easy
Making a purchase was easy, wish i didn't have to pickup from post office, last purchase came straight to my house.
31 August 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
We are sorry for the inconvenience caused, we truly value your feedback and are committed to continuously improving our services.
Thank you, and we appreciate the support you have shown us.
Fast and reliable.
29 August 2023
Reply from Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with RELX. Your support means a lot to our team!
Thank you, and we appreciate the support you have shown us.
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Our customer service team have sent a follow up email to your good self, on September 6, 2023 at 4.26 hrs to follow up on the canceled autoship issue. Kindly check on your spam/junk folder in your email.
We are here to follow up, has this issue been resolved? Kindly revert back to support@relxintl.com for confirmation.
Your cooperation is highly appreciated. Feel free to reach us back via live chat or email if you have any other queries.
Thank you.
I didn’t received anything but they…
I didn’t received anything but they charged me without replying my email
28 August 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Our customer service team have sent a confirmation email on September 11, 2023 at 14.37 hours regarding of your refund process.
Your kind cooperation is highly appreciated. Feel free to reach us back via live chat or email (support@relxintl.com) if you have any other queries.
Thank you.
Very positive experience with Relxnow. I'm delighted!
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent condition. I am very pleased with my experience of shopping with Relxnow
20 August 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Amazing Products But Poor customer service
Products are amazing. Customer service and communication skills are absolutely garbage. Sad because they genuinely have very good products.
18 August 2023
Reply from Relxnow
Thank you for your feedback.
We deeply apologize that your experience did not meet your expectations. We use the feedback like yours to improve as a company, and we appreciate you took the time to share it with us.
Thank you for your support and we strive to do better in the future for you!
Order was delivered in 4 days.
24 August 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Artisan Royal Saddle
Very chic and stylish. I love it. Delivery was very fast. Kudos! 💯 will definitely order more. PS: subscribed to autoship 😅
15 August 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
Customer satisfaction is our top priority and we’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing.
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
My order always goes unfulfilled
My order always goes unfulfilled. I pay for next day delivery but it never happens
14 August 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised in regards to your inquiry, the 24 hours delivery is a service provided by the courier and it will take effect after the order has been fulfilled. And the fulfillment process takes 1-2 working days in our warehouse.
Once again, we apologize for the inconvenience caused, please do not hesitate to contact support@relxintl.com if you have further inquiry!
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
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