Rely Reviews 

7
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Welcome to a buy to let lending powerhouse that’s dedicated to fuelling the success of property investors and their brokers. From our intuitive technology platform to our broad range of products and super specialist teams, we make things simpler, faster and more predictable. And while the name may be new, our credentials certainly aren’t – we’re driven by the award-winning specialist lending expertise at OSB Group


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(7)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The go-to BTL lender for portfolio landlords

We place a lot of buy-to-let business and Rely have genuinely changed the game for portfolio landlords. HMOs, MUFBs, larger portfolios — cases that other lenders overcomplicate or decline outright get underwritten properly here, on merit, by people who actually understand the asset.

The difference is the underwriting. It's common-sense, case-led, and consistent from application through to completion. You get answers rather than a checklist, and once a case is with an underwriter it stays with them, which makes a real difference on anything with a bit of a story to it.

Nathan Chand, our BDM, deserves particular mention — responsive, straight-talking and will tell you upfront whether something fits rather than letting it drift. Jordan Baker on the telephone desk is equally good; quick to come back and always has the answer or gets it. Credit also to James Forth and Adrian Mooney, and when we're lucky enough to get Tony Grimwood or Sally on the underwriting of a case, it runs smoothly from start to finish.

Rely have raised the bar in the specialist BTL sector and are our first call on portfolio, HMO and MUFB business.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

A lender that does what they say and delivers!

I’ve dealt with Rely on a number of cases now and have only had positive experiences with them.

They’re quick, straightforward and easy to deal with no unnecessary hassle. They do what they say they’re going to do and, most importantly, they deliver.

A special mention to my BDM, Jordan Baker, who is absolutely fantastic. He’s knowledgeable, helpful, friendly and always willing to get involved to help move cases forward and get things done. Having a BDM like Jordan who genuinely understands brokers and is there to support you makes a massive difference.

It’s refreshing to deal with a lender that keeps things simple, delivers on what they promise and genuinely supports brokers.

Highly recommended!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Rely were outstanding from start to…

Rely were outstanding from start to finish.

They secured us a very competitive mortgage and, when delays caused by the vendor's solicitors meant our mortgage offer expired, they worked closely with our brilliant broker to extend the offer not once, but twice. At a time when many buyers would have had to reapply for a mortgage due to circumstances beyond their control, Rely honoured our original mortgage offer, ensuring we didn't miss out on our purchase.

Their flexibility, professionalism and customer-focused approach made all the difference. We can't thank the team enough and would highly recommend Rely.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air if I'm being…

Breath of fresh air if I'm being transparent, great relationship with KINGA & KATE! always on hand to support with amazing response times. Extremely easy system to use and consistently being improved to make ours and clients life easier. I would recommend Rely all day long!

6 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look