Reman Transmission Reviews 

435
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for being helpful, knowledgeable, and patient, making the purchasing process straightforward and pleasant. Many reviewers highlight the excellent customer service, noting the team's efficiency and willingness to answer all questions throughout the process. The ordering process is often described as easy and quick, with people appreciating the clear guidance and confirmation of correct parts. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation. These experiences sometimes led to additional costs for installation and frustration with customer care, which some found unresponsive or unhelpful when problems arose. Additionally, a few people mentioned problems with order tracking or delayed delivery of replacement parts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising employees for their professionalism,... See more

Product

Customers consistently note ambiguous experiences with product, with many reporting receiving faulty or... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable and helpful teams that... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing extreme dissatisfaction, citing... See more

Order

Consumers generally report positive experiences with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(435)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was impeccable

Service was impeccable. Shelly has a considerable amount of patience, and a absolute pleasure to deal with. Now I hope their product is as good as their customer service!

19 July 2025
Rated 3 out of 5 stars

They sent a Jeep transmission to…

They sent a Jeep transmission to Florida with all my matching numbers on order. I still don't have my Toyota transmission in Tennessee.

15 July 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback! The Toyota manual transmission was a build and has not shipped as of yet. We are not quite sure what Jeep unit is being shipped to Florida as we do not show this information. If you have any questions, please feel free to contact us.

Rated 5 out of 5 stars

Great communication.

I'm changing my response to a positive experience. Jay from Reman Transmission called me back, and said my transmission has already been shipped out to me. I'm really happy they reached out to me and reassured me the Transmission has been shipped. It's not going to take 7-14 days. Thanks again Reman Transmission!

13 July 2025
Rated 1 out of 5 stars

ABSOLUTELY 100% DISSATISFIED

ABSOLUTELY 100% DISSATISFIED. On number THREE transmission from this company. Sure they honor their Warranty and send another. But number THREE. 3 transmission in less than 7,000 TOTAL miles. Less than 1,000 miles out of transmission #2. Left on the side of the road. Guess what… put the third one in, got it reprogrammed.. jerking through gears AGAIN. Pieces of crap. You call and tell them these things, “oh we will send another”. Was supposed to hear from a supervisor and never did. How many pieces of crap are you going to send me?!?! How many more times do I get left on the side of the road?? Spend your money else where. It will save you in the long run.

(try this one) Shipment Order Number for your reference Reman:
245017892

8 July 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Please provide your order number or email associated with your purchase we do not show any order associated with this name. The order number provided is not our order number, We believe you are reviewing the incorrect company.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, and a very attentive assistant on the other end of the phone. Made it a pleasant transaction thank you very much.

3 July 2025

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