Betreft REMAX LEIDSCHENDAM
Betreft REMAX LEIDSCHENDAM
Extremely disappointing real estate agency, with Ivo and the so‑called “owner” Bert van der Krogt standing out in particular.
Our assigned agent was not even a trained real estate professional by background; he previously worked for the Hague Tramway Company.
The entire business model operates on a commission-only structure that is not shared within the office. Agents—trained internally by Remax and not certified by the NVM—earn solely from their own sales. This model does not serve the client’s best interests.
In an already challenging housing market, potential buyers were not proactively forwarded or encouraged, simply because doing so would not benefit the agent personally. This fundamentally undermines the seller’s position.
Throughout the sales process we received a stream of excuses about the lack of progress:
“The sun is shining, people are at the beach.”
“It’s raining, so people stay indoors.”
We even had to facilitate open house events ourselves.
Under the supervision of owner Bert van der Krogt, a sale was arranged through our paid media package for a property belonging to the daughter of agent Ivo—sold privately to a third party. At the very least, this felt highly questionable.
After confronting them about this and stating clearly that we no longer wished to be represented by Remax—after three‑quarters of a year on the market—we switched agencies despite multiple threats from Bert.
The NVM-certified agent who took over needed only one open house event to sell the property, and did so in a professional, transparent, and truly service‑oriented manner.