Remento Reviews 

1,721
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how exceptionally easy it is to record personal stories and create priceless memory books to share with their families across multiple generations. People frequently mention that the digital platform is remarkably intuitive, and the automated transcription features successfully save hundreds of hours of manual writing. Some reviewers were not happy with customer service, specifically mentioning that email response times were very slow and support felt unhelpful. A few other people also experienced frustrating technical issues when trying to access their personal accounts or manage photos without getting proper assistance.

What people talk about most

User experience

Consumers find user experience to be very positive, highlighting that the platform is exceptionally... See more

Product

Reviewers mention positive feedback about product, highlighting how easy it is to capture and preserve family... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that the support team is... See more

Service

Customers had positive experiences with service, describing it as invaluable and expressing love that it... See more

Application

Users describe positive interactions with the app, finding it to be a rewarding and exciting way to preserve... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was gifted with Remento for Mother's Day. It is a great way to share stories about my life. It is so easy to record audio stories. I've never tried the video option yet as I'm not fond of recording... See more

Company replied

Rated 5 out of 5 stars

It has been endlessly enjoyable to create prompts for my 95 year old mother to answer. We have connected through story telling which provides so much joy for us both. AND, the fact that at her age s... See more

Company replied

Rated 5 out of 5 stars

Memento is a wonderful keepsake for your family! It is fairly user-friendly and so amazing how it takes simple recordings and transfers it to fun, entertaining stories with a creative titles in a matt... See more

Company replied

Rated 5 out of 5 stars

my daughter js wanting family history yo pass on to our grandchikdren and beyond i receive a note with a question to snswer k ce all requests are completed she will recieve a book with perfect gra... See more

Company replied


Company details

  1. Software company

Written by the company

Remento makes it easier than ever to better understand and more deeply appreciate your family story. Whether it's reflections on monumental moments or the joys of everyday life, Remento helps break down barriers across generations, breed connection through curiosity, and remind us that understanding our own story starts by listening to the stories of others.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,721)

1,222 reviews in the last 12 months

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Rated 5 out of 5 stars

Recording my memories for my children…

Recording my memories for my children and grandchildren has been made so much easier and enjoyable to do through Remento!! I had received a couple of different books to write down my memories, but to be honest, it required so much more effort that I never seemed to write down more than a couple. But with Remento, you just share your memories through talking (either just audio or via video). This has really been a lot of fun to do! And they even publish a book for you at the end to share with your family!! I highly recommend Remento to anyone!! And I would even start now.....why wait until you're older (and struggle with remembering things 😆)!!

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that Remento made it easier, and actually enjoyable, to preserve memories for your children and grandchildren.

You captured exactly why we built this experience: writing can feel like a big hurdle, but storytelling through conversation often feels natural and fun. And yes, at the end, those stories can become a printed book your family can hold onto and revisit for years.

Grateful you’re creating this for the generations who come after you.

Charlie

Rated 5 out of 5 stars

Remento is such a great way to connect with family!

Remento provided an excellent way to share many treasured moments of our family's history and special moments. So easy to use and a great way to preserve moments for generations to come! Would recommend this to all grandparents, especially!

15 June 2025
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m so glad Remento made it easy for your family to preserve those treasured moments and stories. That is exactly what we hoped to create, a simple way for grandparents and families to pass memories forward for generations.

Grateful you’re part of this journey with us.

Charlie

Rated 5 out of 5 stars

my daughter js wanting family history…

my daughter js wanting family history yo pass on to our grandchikdren and beyond i receive a note with a question to snswer k ce all requests are completed she will recieve a book with perfect grammer and videos
I can record, or use video. before I submit my recording, I am able to listen, modify, or rerecord if im not satisfied i enjoy working with this program

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that your daughter is helping preserve your family history for your grandchildren and the generations after them. That is exactly the kind of gift Remento was built to make easier and more meaningful.

I’m also glad the weekly questions and recording process have felt comfortable for you. Being able to listen back, make changes, or rerecord before submitting can make storytelling feel much more natural. When your stories are complete, they can be transformed into polished written chapters and included in a hardcover book, with QR codes that link back to the original recordings.

I hope this continues to be a joyful way for you to share your memories with the people who love you most.

Charlie

Rated 5 out of 5 stars

An unwanted gift that became a family treasure

I received Remento from my son and daughter in law for my birthday in April of 2025. They gave it to me at a restaurant during my birthday dinner. My immediate reaction was to say that they needed to give it to someone else. I said that I have the worst memory in the family not just because I am older but I have often not remembered things from my childhood even when I was younger. I was serious and felt immediate pressure. I am the only one in my generation left; as my parents, siblings and their spouses along with my own spouse are all deceased. For days I fretted over this weight of responsibility. Then my first prompt question came (once a week my daughter in law chooses one of Remento’s questions to give me an idea for a story to tell). I did have a story for that first prompt. It was so easy to write because I only had to speak my story and Remento wrote it up. I still felt tremendous pressure and still didn’t want to continue but I thought of another story for the prompt that was sent to me the next week. I thought to myself..,well, maybe I can come up with a dozen stories. As the months went on I had the idea to get out the boxes of pictures that had never been put in albums…some going back to a few of our great great grandparents. I sorted them by family, celebrations, traditions etc. I have to admit that it became fun to think of stories that maybe the family members didn’t know regarding other generations …stories about my husband’s family as well as mine. By this time I am excited as I completed more stories with ideas that came to me through the pictures and looking at old movies that were on VHS but are now on DVDs. My new goal was 25 stories for my book. Being able to record the stories verbally and not have to type them out was a game changer…it was so easy. You could even have AI edit your stories or you could edit the written ones yourself, which is what I did. After all my stories were written it was so fun to find pictures that enhanced each story and it was so easy to add them. My gift was for a 200 page book. When I finished all my stories and added my photos, my page count was 400 pages and 52 stories. The maximum book size is 380 pages so I had to edit some of my stories and remove a few pictures. The book was finished almost at the end of my year in April of 2026. My hardback finished book is so beautiful and such a treasure. My family was overwhelmed when I presented them with their copy. My son’s favorite part is that there is a QR Code on the first page of each story and he can click on it to hear my voice telling the story. What started out as a gift I didn’t want ended up with a family treasure to cherish. It is filled with family history that would have been lost, family traditions and heart warming and funny stories. It also contains pictures of past generations that are identified with important details that would be thrown away because no one would know who they were or their importance to our family history. I love the book so much that I presented one to each of my children and one for myself.

3 June 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. I’m so moved by the way Remento went from feeling like an unwanted responsibility to becoming something joyful, creative, and deeply meaningful for your whole family.

What you described is exactly why we built Remento: to make it easier to preserve stories that might otherwise be lost, without asking anyone to sit down and write a book from scratch. The fact that your children can hold your finished book, see the photos, and scan each QR code to hear you tell the stories in your own voice is incredibly special.

I’m so grateful Remento became a treasure for your family. Wishing you and your children many beautiful moments revisiting these stories together.

Charlie

Rated 5 out of 5 stars

I like the fact that my daughters and…

I like the fact that my daughters and wife can read my reactions to the questions and understand how much some of these interactions mean to me.

3 June 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. I love hearing that your daughters and wife are able to read your reactions and understand what these moments mean to you. That is exactly the kind of connection Remento was built to make possible, not just preserving stories, but helping families feel closer through them. I hope these questions continue to spark meaningful conversations for all of you.

Charlie

Rated 5 out of 5 stars

Best way to preserve memories

This is an easy way to preserve memories. I did not do it for my father or mother and regret it. No writing required and look forward to the final result.

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m deeply sorry you didn’t get the chance to do something like this for your mother or father, and I understand how heavy that regret can feel. It means a lot to know Remento feels like an easy way to preserve these memories, especially without requiring any writing. I hope the final book becomes something your family holds close for years to come.

Charlie

Rated 4 out of 5 stars

Much needed reminder to cherish our grandparents' history.

It was a great way to prompt us to get our rapidly aging grandparents' stories down. It took hours and hours of editing because it's basically AI voice to text translation. AI can only edit so many repetitions and odd name spellings from a 93 year old man's weak voice and long winded stories.
I just wish we would have previewed the book more closely before print to avoid the one sentence on a full page. I could have easily manually edited that specific story to make sure we didn't waste a blank page. It would be nice if Remento could add that to their program. Alerts when there are run on sentences or pages with just a few words on it so the finished book would be more aesthetically pleasing.
Also, the post pricing of $69 per book is pretty steep when we wanted to buy one for all 10 grandchildren. Again, it is just AI voice to text and with a little effort on our part, we probably could have done it without Remento's app. However, we DIDN'T do that extra research and are very grateful to Remento. Their easy app inspired us to preserve our most precious memories from our ailing grandparents.

1 June 2026
Unprompted review
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Reply from Remento

Thank you for such a thoughtful and honest note. I’m really glad Remento helped your family preserve your grandparents’ stories, especially at such a precious stage of life.

I also hear you on the editing and book preview experience. Long stories, repeated phrases, and tricky names can take real care to get right, and your suggestion about alerts for sparse pages or run-on sentences is a very smart one. That kind of guidance could make the final review much easier.

Just to note, Remento is designed to be more than simple speech-to-text. The goal is to turn spoken stories into written chapters while preserving the original conversations through the book’s QR codes, but I completely understand why the editing process felt heavier in your case. And I hear you on the cost of extra books too, especially when you’re hoping to share copies with ten grandchildren.

I’m grateful you chose Remento for something this meaningful, and I hope the finished book becomes a treasured way for your family to hold onto your grandparents’ voices and memories.

Charlie

Rated 5 out of 5 stars

I still have yet to complete my book

I still have yet to complete my book. Family circumstances dictated that I needed to request Remento for customer friendly flexibility for a period of time. Happy was, yes, happy to support my special needs with many back and forth prompt communications to clearly explain my options. Remento is intent and focused on making a customer's overall experience always a five-star. Take it from yours truly who was fortunate to manage customer service for three+ decades in my career. Thank you, Remento, Happy.

15 May 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I’m sorry family circumstances made it harder to complete your book on the original timeline, but I’m so glad Happy was able to walk through your options with care and clarity.

Hearing this from someone who spent decades in customer service means a great deal. We’ll be cheering you on as you continue your Remento book at the pace that works for you.

Charlie

Rated 5 out of 5 stars

A truly meaningful gift!

We used Remento to help my grandfather record his life stories, and the experience was more meaningful than I expected. The prompts are thoughtful and well-paced and they guided him through memories he might never have shared otherwise, from his early life and career to stories about our family that we'd never heard in full.

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that Remento helped your grandfather revisit stories your family may never have heard otherwise. Those moments, from early life to career to family memories, are exactly why we built this experience. I hope his stories become something your family returns to for many years.

Charlie

Rated 5 out of 5 stars

So pleased!

This was such a great experience for both me and my mom! Beginning with the ease for her to answer the prompts, to me adding questions from the list Remento provides, as well as my own and ending with me editing and adding pictures the final book. The Remento team sends helpful hints throughout the year and provided quick answers to any questions I had. My mom loves her finished book! Thank you Remento for a great experience!

25 May 2026
Unprompted review
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Reply from Remento

Scott, thank you so much for sharing this. I’m so glad Remento felt easy for your mom, and that you were able to make the experience your own by adding questions, editing the stories, and including photos in the final book. Hearing that your mom loves her finished book means the world to us. Wishing you both many more moments of connection through her stories.

Charlie

Rated 5 out of 5 stars

Easy to “tell” your stories from…

Easy to “tell” your stories from prompts sent and edit them as written.

11 February 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. I’m so glad Remento made it easy to respond to prompts and shape those stories afterward. That balance, simply telling the story first and then having the written version available to edit, is exactly what we hoped would make the experience feel approachable.

Grateful you’re preserving your stories with us.

Charlie

Rated 5 out of 5 stars

Fantastic Support

I have had a number of questions as I went through the process and the support from the Remento staff has been excellent. I'm pretty sure I have been dealing with real people, rather than an automated system that only has answers for questions that don't even closely match what you need help with.

22 May 2026
Unprompted review
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Reply from Remento

Thank you so much for saying this. I’m really glad our team has been able to help as you’ve moved through the process. Remento is meant to feel personal at every step, so it means a lot to hear that our support has felt human and responsive too.

Please always feel welcome to reach us at support@remento.co. We’re grateful to be part of helping you preserve these stories.

Charlie

Rated 5 out of 5 stars

Cherished memories captured

The stories and memories captured in this book will be cherished by my family for years to come. I learned so much I never knew about my Grandpa Ros through this process and sharing the final product with him (and all his hard work as he put it!) the night before my wedding day was a moment I will never forget. I am grateful to Remento for creating this platform to memorialize living legends in such a seamless way.

27 March 2026
Unprompted review
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Reply from Remento

Thank you for sharing this. Knowing that Remento helped you learn new stories about Grandpa Ros, then gave you a way to share the finished book with him the night before your wedding, is incredibly meaningful to hear.

That is exactly what we hoped this experience could create, not just a keepsake, but a reason for families to gather around stories while the storyteller is there to enjoy it too. I’m so grateful we could play a small part in preserving his memories for your family. Wishing you, Grandpa Ros, and your whole family many more moments like that together.

Charlie

Rated 5 out of 5 stars

Got this as a gift for my mom

Got this as a gift for my mom. She liked used the video/audio interface more than having to write everything out. Was a great gift.

1 June 2026
Unprompted review
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Reply from Remento

Thank you so much for choosing Remento as a gift for your mom. I’m really glad she enjoyed being able to simply share her stories through conversation instead of having to write everything out. That ease is exactly what we hoped to create. Wishing you and your mom many more meaningful storytelling moments together.

Charlie

Rated 5 out of 5 stars

Still with me after she's gone

I love that I will be able to hear and see my mom after she has gone onto another world. She finds it easy to record the videos and appreciates the prompts to give her ideas on what to share about.

3 January 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. It means a great deal to know that Remento is helping you preserve your mom’s stories in a way that feels easy and comforting for both of you. I’m so glad the prompts are helping her know what to share, and I hope these recordings become something you and your family can return to often, now and for many years to come.

Charlie

Rated 5 out of 5 stars

Our Remento books have become a gift to…that keeps on giving!

Our Remento books have become a gift to our family’s foundation. As grandparents, my wife and I have both enjoyed our time building our Remento books so our kids and their kids will have a sense of our family’s history. And it's so easy to do! The best part of the experience is recalling all of our favorite memories about our grandparents, parents, sisters, and brothers and how they all played an important role in making our combined family a gift that keeps on giving. This is what Remento has done for us and will continue to do for years to come.

15 October 2025
Unprompted review
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Reply from Remento

Thank you so much for sharing this. Hearing that your Remento books have become part of your family’s foundation means the world to me. I love how you described your combined family as “a gift that keeps on giving,” because that is exactly the kind of connection we hoped Remento could help preserve across generations.

Wishing you, your wife, your kids, and your grandkids many more wonderful moments of remembering and storytelling together.

Charlie

Rated 5 out of 5 stars

Such an amazing keepsake

Such an amazing keepsake to preserve memories for not just our lifetime but for generations to come! Love the option to do it by video or audio and the AI revisions of the spoken conversation helps make things more polished with the option to make edits as well.
Our children & grandchildren & great grandchildren who we may never meet will have this to know a piece of us for generations to come. Best gift ever!

28 January 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. It means a lot to hear that Remento feels like a keepsake for generations, because that is exactly why we built it. I love how you put it, that children, grandchildren, and great grandchildren may one day know a piece of you through these stories.

I’m so glad the Speech-to-Story experience and editable narratives have helped make the memories feel polished while still staying true to the original conversation.

Charlie

Rated 5 out of 5 stars

Stories uncovered that we would have lost forever.

The product's been great. The person I gifted it to loves it and has asked me to extend for another year.

Over and above all of that, the content that's come out is invaluable and irreplaceable. I don't think I would have been able to capture it in any other way. I'm so glad I have this all on record now.

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. Hearing that Remento helped uncover stories that might have otherwise been lost forever is exactly why we built this experience. I’m so glad your gift has meant so much, and that the person you gave it to wants to keep going for another year. Wishing you both many more meaningful stories ahead.

Charlie

Rated 5 out of 5 stars

I received this as a gift from my son

I received this as a gift from my son. It is a wonderful way to record my story and lessons learned for our family legacy. The program is easy to use and instructions are very user friendly.

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for sharing this. I love hearing that your son gave you Remento as a gift, and that it’s become a meaningful way to preserve your stories and lessons for your family. We built Remento to feel simple and approachable, so it means a lot to know the experience has felt easy to use. Wishing you and your family many wonderful storytelling moments ahead.

Charlie

Rated 5 out of 5 stars

Highly Recommend Remento!

This is a great tool for recording family memories. The company is also very responsive and has made so many improvements to the technology over the last few years. It's easy enough for anyone to use, and you can preserve your loved one's stories for generations to come. Highly recommend!

3 June 2026
Unprompted review
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Reply from Remento

Thank you so much for this thoughtful note. It means a lot to hear that Remento has felt easy to use and that you’ve noticed the improvements we’ve made along the way. We built Remento to help families preserve stories without writing, logins, downloads, or unnecessary tech hurdles, so your experience is exactly what we hope for.

Grateful you’re helping keep your family’s memories alive for generations to come.

Charlie

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