RemitMoney Reviews 

282
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hi Team, I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds. My reason... See more

Rated 4 out of 5 stars

Remit Money Only Drawpack is Your Exchange Rate. I Compare to other Exchanges here Rate is Very Low. And Processing time also very delayed. And Once Transferred Amount after my Account login not Tra... See more

Rated 1 out of 5 stars

Big cheaters. While booking exchange rate they give one rate and when the funds are credited they give worst rate even though the payment is done on time. I am not going to use their service a... See more

Company replied

Rated 1 out of 5 stars

If i can give 0 rating i will. Please don’t used this its scam ask for call back no call back my money got stuck for a month money was never return nor my money reach the person i send i wish i can su... See more

Company details

  1. Money transfer service

About RemitMoney

Written by the company

RemitMoney by Axis Bank is an online international money transfer facility which enables NRIs to send money to India from US, Eurozone, UAE and Switzerland.

RemitMoney features:

  • Quick transfers at best exchange rates & zero transfer fees
  • Completely safe and secure transfers with 24/7 support on call, mail & chat
  • Earn cashpoints & rewards every time you send money to India

Contact info

1.9

Poor

TrustScore 2 out of 5

282 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(282)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I liked the customer support which was…

I liked the customer support which was very helpful when I got stuck at one point during transaction. Mohit Makwana from customer support team was really patient throughout the process and really helped a lot and made sure to stay till it went through. Most awesome part was he also informed himself that transaction went through. I Iiked the entire experience.

29 March 2019
Unprompted review
Rated 5 out of 5 stars

The transfer was immediate and was…

The transfer was immediate and was genuinely surprised by it. They had the best exchange rates compared to others. The customer service representative Sweety was very helpful, polite and ensured the transfer was smooth.

28 March 2019
Unprompted review
Rated 4 out of 5 stars

Simply Superb Service

S3 - Simply superb service.
RemitMoney is simple, effective and reliable service for money transfer. It provides peace of mind while transferring large amount of cash from US to India account within few hours whereas other providers such as Xoom usually takes 3-4 business days. Thanks to RemitMoney for fantastic service.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

I am enjoying Remitmoney

I am enjoying Remitmoney. Thanks for the customer service when needed. Representative Keziah Nadar (Customer Support Representative) has walked me through all the guide lines on right time.

13 March 2019
Unprompted review
Rated 4 out of 5 stars

Very cool interface with easy steps to…

Very cool interface with easy steps to send the money. Money was received within 2-3 days from US. Staff was very responsive to my questions and support. Good job team, hope they clear any small hiccups in the website.

8 February 2019
Unprompted review
Rated 5 out of 5 stars

Very Excellent Service

Very Excellent Service. Abhishek was very helpful to finish my transaction. He guided me through entire process though my computer was slow and was booting he waited for it and stayed until I successfully completed transaction. Also, he helped me to cancelled my previous transaction which I wanted to remove. As expected, my money would transfer to my Indian NRI account on time with help of Abhishek.

21 January 2019
Unprompted review
Rated 5 out of 5 stars

I have had the pleasure of talking…

I have had the pleasure of talking with Sheldon Barretto (Customer Support Representative) this morning (US MST: 11 AM). I had this lingering issue with transferring money to my family in India for about a week. Sheldon, finally helped me today to send money to my beneficiary in India who needed it urgently. Without his help it was not possible on my part to do the same. He was very pleasant to talk with and seem very knowledgeable. He answer all my questions as well. He deserves all my praise for being so helpful and patient. He is really an asset for your organization. I wish him all the very best.
Punam Thakur, Carlsbad, NM, USA

9 January 2019
Unprompted review
Rated 1 out of 5 stars

Very Poor Customer service

Hi Team,

I am Expecting call back at 5:00 PM but no call from your side and also I am trying to reach you it is saying please wait in the call but disconnecting after 20 seconds.

My reason to contact customer service is your team promised me to pay 10 paisa extra if I gave very good rating on trustpilot since then trying to utilize your offer but no luck. Contacted customer service multiple time all are saying you can use that offer but It is never applied to my transaction.

Finally frustrated with your service and decided to expose your true nature in the social media and rating sites.

Good bye,
Frustrated customer
Santosh Daaram

9 January 2019
Unprompted review

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