Remote Utilities Reviews 626

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent user experience, highlighting its ease of setup and reliable performance. Many find the technology superior to competitors, noting its stability and the wide range of features available, even with the free version. People appreciate how the app simplifies remote work and personal use, making tasks more efficient and secure. However, some customers also noted minor issues, such as occasional difficulties with clipboard helpers or the address book interface being too simple. A few users experienced problems with the cursor not aligning correctly when selecting text, and one individual reported a license key not opening. Additionally, some reviewers suggested improvements to the desktop and mobile user interfaces for a more modern look.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers praise the software's ease of use,... See more

Technology

People report positive experiences with technology, highlighting its reliability and efficiency. Many... See more

Application

Consumers find the app to be a highly recommended and reliable remote access solution. Many reviewers praise... See more

Product

Customers consistently note positive experiences with the product, praising its ease of use and effectiveness... See more

Website

Clients share positive opinions on the website, praising its ease of use, stable connection, and clear... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant App and so easy to set up. Only being used on a personal, non commercial, local network for one device. Tried Microsoft Remote Desktop and other apps but these cannot be compared to how easy... See more

Rated 5 out of 5 stars

Great tool. Pros: Is passes keystrokes and clipboard. Reliable. 10 Free remote hosts. Has economy mode. Has remote cursor/pointer. Has alpha blending windows. Has log. Good support. Cons:... See more

Rated 5 out of 5 stars

Remote Utilities is a fully functional free Desktop Remote Viewer / Utilities. You can do everything that you could do if you were on the local machine. Compared to the Microsoft Free one which ofte... See more

Rated 5 out of 5 stars

I like the ease to install host without the need of accessing a router, unlike VNC. Only trouble: Win11 is complaining and you have to authorize some (false) alert. On the other hand, I feel much sa... See more


Company details

  1. Software company
  2. Software Vendor

Written by the company

Remote Utilities develops intuitive remote access software for both businesses and personal use. Our flagship product allows users to manage and monitor computers from anywhere securely, with encrypted sessions protecting sensitive information. We stand out by offering robust, feature-rich tools at an affordable cost, including a free version for up to 10 PCs. With a focus on user needs, we provide responsive support and regular software updates. Remote Utilities is ideal for individuals, IT professionals, and businesses looking to boost productivity and efficiency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

626 reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Satisfied

Very nice, I'm still learning, it's a long path, but would be lying if didn't agree that remote utilities is useful and great for remote tasks.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Over ten years use and its still great

I've been using host and viewer for over ten years at home for connecting to family members' machines and occasionally for business to connect to my office computers from wherever I am. Always works really well once you get used to the interface and settings.
I've tried a lot of other remote access apps and always gone back to Remote Utilities. It works great for me accross Windows and Linux computers.

18 March 2026
Unprompted review
Rated 3 out of 5 stars

it rarely works

17 March 2026
Unprompted review
Remote Utilities logo

Reply from Remote Utilities

Hello! We are sorry to hear you had connectivity issues. Please, feel free to contact our techical support and we will help you as much as we can. Thanks!

Rated 5 out of 5 stars

Great remote desktop tool

Remote Utilities is a powerful and easy-to-use remote desktop application. The connection is stable and the interface is simple, making it very convenient for remote work and IT support. It works smoothly and provides many useful features. Highly recommended!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

It's Been A Godsend

My daughter lives in Switzerland and my sister lives nearly 200 miles from me. I'm asked every now and then to help them out with PC or software issues. Remote Utilities has enabled me to do this for almost 6 years now. It's an invaluable piece of software and extremely stable too.

15 March 2026
Unprompted review

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