ReMuse Limited Reviews 9

TrustScore 3.5 out of 5

3.7

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Company details

  1. Software company

Written by the company

At ReMuse Audio, we redefine the art of drum mixing. Our flagship software, powered by cutting-edge machine learning, is the assistant every sound engineer and producer didn't know they needed. Say goodbye to the tedious and time-consuming process of separating drum kit elements. Our technology effortlessly deconstructs kit mixes, providing unparalleled control over each element, whether from a single drum mic or multiple sources. But we're more than just our software. ReMuse is the brainchild of industry experts who understand the real-world challenges of music production. Co-founder Matt Brook, with his rich background as a producer and mix engineer at prestigious studios like Metropolis and Mayfield, and his academic prowess from the University of York, brings technical excellence and a deep understanding of music technology. His quest to find solutions to everyday mixing challenges led to the birth of ReMuse. Joining him is Jon Parkins, a maestro in product management and marketing with a passion for engineering. Jon's extensive experience, coupled with over two decades as an amateur musician, infuses practical insight and user-centric innovation into our products. His love for guitar and effects pedals mirrors in the intuitive design and functionality of our software. ReMuse Audio isn't just about revolutionary software; it's about rethinking the way drums are recorded and mixed. Our commitment to solving real problems for audio professionals and enthusiasts alike positions us at the forefront of audio technology innovation. Get ready to transform your drum mixing experience with ReMuse Audio.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Superb

Innovative, really groundbreaking product and a game-changer to use on drum tracking/editing in the studio. Great customer support and response to feedback.

26 January 2025
Rated 2 out of 5 stars

I loved the idea of being able to split…

I loved the idea of being able to split drumloops by stems, and this does a decent job. My main complaint is the UI and function of the app. I bought this with the hope, that while the app was rough, it would improve over time. It’s been months with no major improvements, and no bugs being fixed. It’s really kind of a let down because the stem separation does work, but without fixing the obvious problems, it seem like you guys are just getting your $15 a month from loyal supporters, and just ignoring the glaring issues. I hate to complain, but if you’re going to make a subscription based service, SERVICE is the key, and at $15 a month it doesnt feel worth it.

5 May 2024
ReMuse Limited logo

Reply from ReMuse Limited

Hi Jason!

Thanks for taking the time to put your thoughts down - we're really keen to make sure every user is more than happy with their experience with the app! We have quite a large user base (including ourselves!) and we're not currently aware of any major UI or functionality bugs present in the app! If you're running into any issues then please contact support@remuse.online or contact support via the form on the website - we aim to have your issues resolved same-day, and I'd love to make this a priority for you.

Of course, the subscription service should feel worth the cost for everyone, so please get in touch and let's make sure this is resolved for you!

Rated 3 out of 5 stars

Software works well however....

Software works well and aside from some light artefacts it does what it says, however I think it is grossly overpriced considering the core code is opensource software other people have created and they have just added a GUI. Don't get me wrong there is value added in doing that but after finding this out it feels a little disingenuous to charge so much.

17 April 2024
Unprompted review
Rated 1 out of 5 stars

a bit scammy way of forcing…

a bit scammy way of forcing subscription plus a lot of spam on my email which I didn't subscribe to. I never used it as I didn't realize it was an app not a plugin, which makes is rather useless

20 February 2024
ReMuse Limited logo

Reply from ReMuse Limited

Hi Michał,

Thanks for sharing your feedback.

We're sorry you haven't enjoyed your experience. We would like to state for the record we do not force subscriptions for any of our products or services. Our application has both a subscription version and a perpetual license version and our free trial is available without any commitment to buy. Customers are and have always been free to choose their purchase preferences.

The product does work as advertised and we only charge customers for licensed use of the software and we take payments via reputable third party payment processing services in accordance with all applicable laws. Thus we don't feel 'scammy' is a fair representation of our offering.

We do not use the term 'plugin' when referring to our application, it has always been standalone.

As a customer you only receive information relating to your order (i.e. order confirmation and download / serial codes, and a trustpilot review prompt for your order). We do not send customers any marketing emails unless they opt-in, and they can unsubscribe at any time if they have chosen to opt-in. Your email provider may erroneously classify certain emails related to your order as 'spam' - it can be helpful to mark these as 'not spam' to help train your inbox for future correspondence.

We're more than happy to provide hands-on support for users that need assistance with getting to grips with a workflow for using the app. While we appreciate that the app won't be for everyone, we don't feel it's fair to label it 'useless' in your review as this might come across confusing for new or prospective users that the experience suits.

Please feel free to reach out if you require any support should you wish to try the product again.

Rated 2 out of 5 stars

The software works just ok

The software works just ok. I couldnt get files that disnt have some weird little noises (which is fine, but not good).

Then ask for a subscription for it is waaay to steep. We probably will get some other software or AI thing doing it better for a lot less.

Im sorry to put this so bluntly, but I hink you will understand. Keep up the work.

24 January 2024

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