Rene Plumbing & Heating Ltd Reviews 323

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more

Company replied

Rated 4 out of 5 stars

First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more

Company replied

Rated 5 out of 5 stars

The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more

Rated 5 out of 5 stars

The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more

Company replied

Company details

  1. Gas installation service
  2. Gas engineer
  3. Gasfitter
  4. Heating service
  5. Plumber

Written by the company

Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

323 reviews

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Rated 5 out of 5 stars

Friendly experienced engineer

The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler service with no issues.

3 September 2025
Unprompted review
Rated 3 out of 5 stars

A plumber with no smart heating experience?

Plumber mentioned he didn't have any experience with Tado systems and was short with me when I was asking him questions to try and understand what he needed me to do. He seemed content to pass the boiler check without having checked that the heating was working. Overall fine but not great.

The reply to this review mentions a smart meter. We don't have a smart meter so I'm not sure what they're on about.

14 May 2025
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Christopher!
Unfortunately your smart thermostat* is not included with your insurance provided boiler service. I apologise if you felt the engineer was short with you, that is definitely not the kind of service we aim to provide.
(*edited from meter to thermostat)

Rated 5 out of 5 stars

Boiler Service

Engineer was polite and efficient as well as being informative.

9 May 2025
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mrs Lee!

Rated 1 out of 5 stars

Poor but expensive service

Last 2 time very bad experience, the technician was not so skilled, recommended to change parts the don't needed. No so clear on the bill, overcharged, for my opinion, with silly excuse .
Never I will gone a book with this company again in the future .

18 May 2024
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your feedback!

We’re sorry to hear on this occasion your experience with us hasn’t been as positive as before and we hope you had your heating issues sorted.

We will pass on your comments to help improve our services and engineer training.

Rated 5 out of 5 stars

boiler service

During visit all items explained in detail. Left with feeling of great confidence in service carried out efficiently. Will request Rene for next years service.

7 June 2023
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review!

Rated 5 out of 5 stars

No other company comes close to Rene Plumbing

We have been using Rene Plumbing for several years and can thoroughly recommend them. We wouldn't use any other company for our plumbing and heating needs.
Their staff are always polite and helpful and only advise whatever is essential. No pressure to have work done that isn't neccesary.

12 June 2023
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review! See you soon!

Rated 5 out of 5 stars

Excellent service

I always request Rene plumbing by contacting Corgi. Gus is very friendly, professional and thorough and has now been servicing our boiler for a number of years.

4 May 2023
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review! Hope to see you soon!

Rated 5 out of 5 stars

I use Rene plumbing many times for jobs…

I use Rene plumbing many times for jobs big and small. I always ask for Gus the plumber who is always willing to give 100per cent to all the work he does. He is very happy to use PPE regards covid even though he does not have to use masks now. Very reliable thorough and informative Will use him again In the future.

12 May 2023
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mrs Jachec!

Rated 5 out of 5 stars

Excellent

I have used Rene twice now and both occasions have been impressed. The engineer Gus was very thorough and took time to demonstrate and explain anything he was doing. I highly recommend their services.

9 February 2023
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mrs Wright!

Rated 5 out of 5 stars

Boiler service

Very knowledgable and helpful. Polite and respectful too. Definitely recommend.

1 September 2022
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Ravey!

Rated 5 out of 5 stars

Fabulous

Fabulous, knowledgeable & helpful engineer!

25 August 2022
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Kelly!

Rated 5 out of 5 stars

EXCELLENT SERVICE AS USUAL

EXCELLENT SERVICE AS USUAL. The technician was very helpful and pleasant. not a quality that is in abundance these days.

SRR

12 May 2022
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mrs Rae!

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