Great Service! Our energy contracts were due for renewal and Renew and Sustain were able to offer a reduction in our current costs. They were very knowledgeable, and gave a 1st class service. Would hi... See more
Company replied
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I had Emini call and speak to me regarding our energy contracts, she explained how the company works, and after I sent over our last bills, she went away and came back to me with some quotes the same... See more
Company replied
Really helpful and made it easy for us to get a new energy contract sorted. Can be a little pushy with their expectations with getting documents sent to them.
Company replied
Matt gave us a call when we were in our renewal window. Straight forward, easy to do and very transparent and polite throughout. No aggressive sales tactics like other brokers use! It'll be a few year... See more
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Company details
- #27 of 35 best companies in Green energy supplier
Written by the company
A leading UK consultancy specialising in renewables and sustainability. Helping to protect the future.
Contact info
Coxwold Way, TS23 4EA, Billingham, United Kingdom
- 01642054600
- info@renewandsustain.co.uk
- renewandsustain.co.uk
4.3
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke with Megan about my energy needs…
Spoke with Megan about my energy needs and she was so helpful. She was extremely informative of the field and helped me get a better deal than I had before.
8 October 2025
Unprompted review
Reply from Renew and Sustain
Thank you for your lovely review! We’re so pleased to hear that Megan was able to help you find a better deal and make the process easy. She’ll be delighted to know her support made such a positive impact.
We really appreciate you choosing Renew and Sustain! 💚
Utility contract renewal
Had a couple of utility contracts sorted by renew, always go above and beyond to make sure it runs as smoothly as can be. Jason made sure any creases were ironed out asap, with little to no bother to ourselves. Highly recommended.
28 July 2025
Unprompted review
Reply from Renew and Sustain
Thanks for the brilliant review! 🙌
We love a good crease-free contract, Jason’s practically a utility ironing board at this point.
Delighted we could make things smooth and hassle-free for you. Always here when you need us!
Appreciate the recommendation 💚
Friendly staff who are not too pushy…
Friendly staff who are not too pushy but work hard to get the best for the customer. The process was very easy and swift and made us some fantastic savings so thank you again.
18 June 2025
Unprompted review
Reply from Renew and Sustain
Thank you so much for the kind words! We're really pleased to hear you found the team friendly and the process straightforward. We always aim to make things as easy as possible while delivering great savings, so it’s great to know we hit the mark. Thanks again for choosing Renew and Sustain! 🌱💡
Great help from start to finish
Great help from start to finish, done everything for me and got us a great deal on our water renewal.
31 May 2025
Unprompted review
Reply from Renew and Sustain
Thanks so much for the great feedback! We're really glad we could take the hassle out of your water renewal and secure you a solid deal. Helping from start to finish is exactly what we're here for ,appreciate you choosing Renew & Sustain!
The Team at Renew & Sustain
Oliver a very helpful broker
I was contacted by Oliver a while ago in regards to my electricity and gas bills, he was very professional and talked me through all the new legislation and explained to me very clearly how these will come into affect and affect my business expenses, I’ve had a few runs in with other brokers before and each one was rude and had no customer service experience but Oliver was very friendly and very clear on what options were available to me and was very helpful in getting me a new cheaper contract for my gas and electric couldn’t recommend more! .
3 June 2025
Unprompted review
Reply from Renew and Sustain
Thank you for the amazing review! We're so pleased to hear how well Oliver looked after you, professionalism, clarity, and friendliness are exactly what we aim for. It’s great to know he made the whole process easy to understand and helped secure you a better deal. We’ll be sure to pass on your kind words to him, and really appreciate the recommendation!
The Renew & Sustain Team
Review
Exceptional and proffesional in his conduct through the whole process from looking at our energy and water contracts. Oliver was clear and consise about the process and deliverd results by bringing a tailored energy and water contract that fit around our needs. Highly reccommended thanks Ollie. X
5 June 2025
Unprompted review
Reply from Renew and Sustain
Thank you so much for your kind words! We're thrilled to hear that Oliver delivered an exceptional and tailored service throughout your energy and water contract process. He takes real pride in making things clear, efficient, and completely aligned to each customer’s needs, so your feedback means a lot. We'll be sure to pass on your thanks to Ollie! 😊
I was contacted by Taz from this energy…
I was contacted by Taz from this energy consultancy trying to get me to change supplier, at first I was reluctant to entertain his call but as I started to listen to Taz the jigsaw started to come together and I gave him the chance to quote, he did not let me down and I got a really good price 8 months in advance and went for it, I highly recommend them.
27 May 2025
Unprompted review
Reply from Renew and Sustain
Love this review, thank you! We're so glad you gave Taz a chance (he can be pretty persuasive, in the best way 😄). It’s great to hear that everything clicked into place and that he was able to get you a fantastic deal well ahead of time.
We know switching suppliers isn’t always top of the fun list, so it’s brilliant to know we made the process smooth and worthwhile for you.
Thanks again for the recommendation, we really appreciate it!
All the best,
The Renew and Sustain Team
Was contacted by a gentleman called Taz…
Was contacted by a gentleman called Taz in regards to wanting us to change energy and water supplier, after given the gentleman a chance to quote the results that came back were more than satisfactory. Because of the experiance and knowledge from this individual and the smooth running of the whole process we decided to go with renew and sustain. Highly recommended.
23 May 2025
Unprompted review
Reply from Renew and Sustain
Thank you so much for the fantastic review! We're thrilled to hear that Taz made such a strong impression with his knowledge and professionalism, he really knows his stuff and takes pride in making the whole process as smooth as possible.
It’s great to know the quote hit the mark and that everything ran seamlessly from start to finish. We’re so pleased you chose to go with Renew and Sustain, and really appreciate the recommendation!
Wishing you all the best,
The Renew and Sustain Team
Matt and Callum
Matt and Callum were very professional & knowledgeable, friendly to talk to and got the business a great renewal quote with no hassle. would definitely recommend
16 May 2025
Unprompted review
Reply from Renew and Sustain
Thanks so much for the great feedback! We're really glad to hear that Matt and Callum made the process easy and hassle-free, they’re a great duo and always aim to keep things smooth, friendly, and professional.
It’s fantastic that they secured a strong renewal quote for your business. We truly appreciate the recommendation and are here whenever you need us!
All the best,
The Renew and Sustain Team
Excellent service with Renew and Sustain
I was contacted by a company today called Renew and Sustain by a guy called Taz who wanted to give us some ideas on our water contracts. We weren’t happy with the current supplier that we were with but Taz managed to resolve all our problems that we were having and he came back with, not only a saving annually, but he also took a look at our accounts for the duration of the contract. We were very happy and pleased with what we received from this company and we will be recommending them to other companies moving forward.
18 May 2025
Unprompted review
Reply from Renew and Sustain
Hey there! 🌟
Wow – what a fantastic review! We’re doing a little happy dance over here 💃🕺
Taz is absolutely buzzing to hear he could swoop in and save the day (cape not included… yet 😄). We’re thrilled we could help turn things around with your water contract and even bring some savings along for the ride 💧💸
Massive thanks for the recommendation, it means the world to us! If you ever need us again (or just fancy a chat about utility wizardry), you know where we are 😉
Stay awesome,
The Renew and Sustain Team 🚀✨
The Best In The Business!
I was first contacted by Caitlin in March but we didn't want to renew any thing then. I asked Caitlin to call back in a few months time, which she did, and then found us amazing prices for our multiple electric and gas metres as we have a few sites. The team at renew and sustain managed to align all of my contracts and are now managing my account.
Thank you so much for all the help!
19 May 2025
Unprompted review
Reply from Renew and Sustain
Hi there,
Thank you so much for the fantastic review!
We’re really glad Caitlin was able to reconnect at the right time and help secure great prices for your energy needs. With multiple meters and sites, we know it can get a bit complicated, so we’re happy we could get everything aligned and make things simpler for you.
It’s a pleasure to have you on board, and we’re looking forward to continuing to support you moving forward. If there’s ever anything you need, you know where to find us!
Warm regards,
The Renew and Sustain Team
Energy contract renewal
I was contacted a few days ago by a gentleman called Taz from Renew and Sustain. Firstly, I thought this was another telesales pitch for contracts regarding energy, however as my conversation with Taz progressed he highlighted the current market prices and how we could make savings within our company . Therefore, we decided to give Taz the opportunity to quote with regards to energy prices and he did not let us down. Apart from the excellent quote, he also offered a full energy account management package which was ideal for our company as we do not have time to look at this ourselves. We would like to sincerely thank Taz and Callum for providing us with a bespoke contract for the next 3 years. We Highly recommended Renew and Sustain to other companies for all their energy usage needs.
21 May 2025
Unprompted review
Reply from Renew and Sustain
Hi there,
Thank you for such a thoughtful review, we’re absolutely chuffed to hear this!
We get it… another energy call can feel like déjà vu 😅 But we’re glad Taz was able to break the mould and show real value. Between the competitive quote and the full account management package, it sounds like the perfect match for your busy schedule – just the way we like it!
A big shoutout from Taz and Callum, who are both thrilled to have been part of securing your bespoke contract for the next three years. We’re here whenever you need us, no stress, no hassle, just honest energy support.
Thanks again for the kind words and recommendation!
The Renew and Sustain Team ⚡👏
Excellent
Jay was great, clear, always available and a pleasure to deal with.
2 May 2025
Unprompted review
Reply from Renew and Sustain
Hi there,
Thank you for the great feedback!
We’re really pleased to hear Jay was clear, available, and easy to work with, that’s exactly the standard we aim for. He’ll be glad to know his efforts made a positive impression!
We appreciate you taking the time to share your experience and look forward to working with you again in the future.
Best regards,
The Renew and Sustain Team
Excellent Customer Service
Excellent communications skills from Caitlin and Callum. Kept up to date every step of the way with our transfer over to a new provider. All information was laid out very clear and easy to understand.
21 May 2025
Unprompted review
Reply from Renew and Sustain
Hi there,
What a glowing review, thank you!
Caitlin and Callum have clearly earned themselves a high-five (or two!) 🙌 We're thrilled to hear they kept everything smooth, clear, and easy during your switch, just how it should be.
Thanks for trusting us with your transfer, and for taking the time to share your experience. We’ll be here if you need anything else – same great service, just a call away!
All the best,
The Renew and Sustain Team ⚡✨
Great team
I was contacted my Caitlin a few weeks ago about my electricity contracts. I have had a really bad experience with brokers previously so I was a little bit precarious about letting her deal with my contracts but she talked me through everything and put my mind at ease. The team at Renew and Sustain are absolutely amazing and are now managing my energy accounts and I put full trust in them!
Thank you
16 April 2025
Unprompted review
Reply from Renew and Sustain
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that Caitlin was able to put your mind at ease and that you've felt confident making the switch to Renew and Sustain.
We understand how important trust is—especially when you've had negative experiences in the past, and we're proud to be earning yours. We're committed to managing your energy accounts with care, clarity, and professionalism every step of the way.
Thanks again for your trust and support!
Warm regards,
The Renew and Sustain Team
Great support through the process
From start to finish the team gave me great support with the transfer of several of our outlets supplies. Raza is still helping on the last few of the 17 supply points so we have everything under the one roof.
14 May 2025
Unprompted review
Reply from Renew and Sustain
Thank you for your fantastic review! We're so pleased to hear that the team—and especially Raza—has been able to support you throughout the process of transferring your supplies.
Managing 17 supply points is no small task, and we're glad we've been able to make it as smooth and straightforward as possible. We're committed to seeing everything through and ensuring all your accounts are successfully consolidated under one roof.
Thanks again for choosing Renew and Sustain—we truly appreciate your trust.
Best regards,
The Renew and Sustain Team
John and heather kinning
Exceptional and proffesional in his conduct through the whole process from looking at our energy and water contracts. Taz was clear and consise about the process and deliverd results by bringing a tailored energy and water contract that fit around our needs. Highly reccommended thanks Taz.
7 May 2025
Unprompted review
Jay is by far the best
Jay Savage from renew and sustain is so easy to communicate with always bright and cheerful and make your call so much easier. The whole experience from sending over documents to calls is all made with ease. Jay is easily reachable for any queries we have regarding accounts
By far a great experience
7 May 2025
Unprompted review
Reply from Renew and Sustain
Thank you for your fantastic feedback! We’re thrilled to hear that working with Jay has been such a positive experience. His cheerful approach and clear communication are exactly what we strive for at Renew and Sustain, and it’s great to know he’s made everything from document handling to queries feel easy and efficient.
We’ll be sure to pass your kind words on to Jay—he’ll be delighted! Thanks again for your trust and support.
Warm regards,
The Renew and Sustain Team
Phone-call review
Just spoke to Bradley on the phone, he was very helpful and kind! Thank you guys.
7 May 2025
Unprompted review
Reply from Renew and Sustain
Thank you for your kind words! We're really glad to hear that Bradley was helpful and kind during your call. We’ll be sure to pass your feedback on to him.
We appreciate your support and look forward to continuing to assist you!
Best regards,
The Renew and Sustain Team
Jay Savage was amazing
Jay Savage was amazing. Made things very easy for me to get the best deals for the business.
Thanks Jay
7 May 2025
Unprompted review
Reply from Renew and Sustain
Thank you for your great review! We're so pleased to hear that Jay was able to make the process easy and help secure the best deals for your business.
We'll be sure to pass on your kind words—Jay will really appreciate them. Thanks again for choosing Renew and Sustain!
Best regards,
The Renew and Sustain Team
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