While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Really bad experience with these folks. They kept giving me the runaround with regards to required documentation. They would ask for something, I would send it and then they would ask for it again... See more

Rated 5 out of 5 stars

Josh was great a helping me throughout the process. There were some delays with the process but he would always try his best to keep me updated and was very professional throughout the entire process... See more

Rated 5 out of 5 stars

We had a good experience working with Renofi on our home reno finance needs. There were some delays with bank, but working with Josh Kelley made all the difference. He was very professional and commu... See more

Rated 5 out of 5 stars

We had an excellent experience working with Renofi on our home project. If you want an advisor who will go above and beyond for you- ask for Alicia. She treated us like family and was so great to work... See more

Company details

  1. Non-bank financial service

Written by the company

Borrow the most money with the lowest monthly payment for your home renovation. Borrow up to 90% of your future home value with a RenoFi Renovation Loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RenoFi HELOC Process

Josh was incredibly helpful, taking the time to clearly explain the HELOC process and the necessary documentation to HELOC approved. He remained readily available for all my questions. Additionally, the online document portal was intuitive and easy to navigate.I look forward to working with the RENOFI team again in the future

24 December 2025
Unprompted review
Rated 2 out of 5 stars

Really bad experience with these folks

Really bad experience with these folks. They kept giving me the runaround with regards to required documentation. They would ask for something, I would send it and then they would ask for it again. Their processing side seems like it's in complete disarray.

Once I went through their whole approval process, they sent the loan application on to the lender who required additional documentation as well as a different amount of cash in reserves.

The kicker of it all was that the interest rate I was offered was 2 points higher than an unsecured personal loan. They also require a 2% brokers fee which I probably should have figured but it surprised me when it came through on my loan application. I would suggest finding other routes to finance a renovation if possible.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

We had a good experience working with…

We had a good experience working with Renofi on our home reno finance needs. There were some delays with bank, but working with Josh Kelley made all the difference. He was very professional and communicative and was great to work with.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Josh was great a helping me throughout…

Josh was great a helping me throughout the process. There were some delays with the process but he would always try his best to keep me updated and was very professional throughout the entire process which made it easier and was an overall good experience. Josh kept communication open and was very honest and helpful with any questions I had. I would definitely recommend him to anyone.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Josh helped us through a very long process and was there every step of the way to assist in every capacity we needed, could not have navigated it all without him! Thank you!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Personal Loan Made Easy – Exceptional Service!

Working with Josh Kelly and Jessica Smith on a home renovation loan was a fantastic experience from start to finish. From the very beginning, Josh was attentive to my needs and took the time to clearly explain the entire process with RenoFi. The RenoFi portal made managing everything simple and efficient, and both Josh and Jessica were proactive in checking in via email and behind the scenes to ensure all required documents were submitted and everything stayed on track.

One of the standout aspects of their service was their professionalism and collaboration—particularly their responsiveness and clear communication throughout the process. I truly appreciated their support, patience, and the way they handled my specific needs with care and understanding.

I would absolutely recommend Josh and Jessica to friends and family considering a loan for their renovation projects or other financial needs.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Pretty easy process from start to finish. I have no complaints. Jessica and John did a great job for us. Definitely recommend it to anyone.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

I was very anxious about the whole process of requesting home equity loan because there's a lot of information that I had to provide and I was hesitant. Josh made the whole thing extremely simple for me. He kept on top of things making sure that he answered all my questions and concerns and he gave me a lot of information about the different products that were available to me; helping me find the best option for my needs and I would recommend him and have recommended him to several of my friends already. Also the way the website was set up and the way the information was requested was also easy for me to follow and made the whole process go smoothly. I would give Josh kudos for his professionalism and dedication to making the customer feel like they were important to both he and the company.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

We’re incredibly grateful to Mytch at…

We’re incredibly grateful to Mytch at Reno Finance for helping us secure the renovation loans we needed for our new home! From start to finish, Mytch was knowledgeable, patient, and always quick to answer our questions. He made what could have been a stressful process feel smooth and manageable. Thanks to his expertise and guidance, we’re now ready to begin turning our new house into the home of our dreams. Highly recommend Mytch and the Reno Finance team!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

We’re incredibly grateful to Mitch at Reno Finance for helping us secure the renovation loans we needed for our new home! From start to finish, Mitch was knowledgeable, patient, and always quick to answer our questions. He made what could have been a stressful process feel smooth and manageable. Thanks to his expertise and guidance, we’re now ready to begin turning our new house into the home of our dreams. Highly recommend Mitch and the Reno Finance team!
Seann & Zoe

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with RenoFI

Great experience with RenoFI. Josh and Jessica took good care of us. Very good with communicating throughout the process and ultimately we were able to fund our home renovation project because of the products RenoFI offers.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, we went over my situation and was pointed in the right direction, got a loan, and everything went smoothly.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Josh is the best

My name is mike arnone.
I was looking for a HELOC for months. I tried about 20 different companies. They all said the same think. I have to refinance house . I said no way. Then i got a call form josh at RenoFi. He said he can help me get what i needed alot of cash on a HELOC without refinancing the house. I didn't believe him. But me came through. He got me more than I expected he's a good guy I recommended him to a friend of mine and they're going through the process now.Thanks to josh and everyone that helped me out. The house looks great after the remodeling.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Jacob is the man!!

Jacob made the process so easy. He went above and beyond! Great communicator- always on the ball. I really appreciate everything RenoFi has done to make our renovation easier.

2 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look