Rent4sure Ltd Reviews 

Spoke with a chap called Rob on the phone regarding broadband for my new flat - excellent services, very friendly bloke. 10/10 would recommend

Very helpful and experienced staff. Extremely efficient service

Have used rent4sure for the past 7 years, and have no concerns, found that the references come through quickly and we are very happy with the service. Steven @ Sawyers Estate Agents :-)

Excellent help, Rob who helped us with this was very professional and was happy to help with any questions we asked. Would recommend rent for sure

Was very helpful in helping me choose my options, answered all questions confidently and the operator was very kind on the phone.

We've worked with Rent4Sure for a while now and I'm happy to say we still can not find any faults!

The whole team are thorough, really informative and on the ball throughout the whole process. Any issues are communicated to us directly and any delays are explained in full detail. Rent4Sure provide great turnaround times and the final reports provide all the detail you need.

We moved from another referencing agent a few years ago now and I have to say I have been very happy with the service I have received from Rent 4 Sure. The reports are thorough and the system incredibly user friendly. I have found members of staff helpful, friendly and knowledgeable. The hold lines are never very long and the reports are usually turned around in good time. Spencers

I have just started using Rent4sure their customer services as been brilliant. My Account Manager Matt Glover has been an absolute star, all my questions & queries regarding applicants are always answered promptly, Rent4sure come highly recommended

I have been using Rent4sure for the past few years with two different letting agents and always found them to be excellent. Easy to use and very responsive if I ever need to get in touch. Any issues always solved quickly and easily. They keep in regular contact to check I am happy with the service, which is re-assuring. First Class.

Very impressed with Rent4sure, especially during lockdown. They were still at the end of the phone and were able answer queries and progress orders. We have recently carried out many LETS and have relied on Rent4sure for accurate and honest referenicng.
Thank you to the team really appreciate what you do!
Julie Perry
Marston Lettings & Property Management

Rent4Sure are very efficient and always helpful on the phone with any queries or questions. Our account manager Kris Arnold is fantastic and always stays in touch to make sure we are happy with their service. We would highly recommend this company

Our Letting Agency has used Rent4sure for several years and have always found their systems to be easily understood, their staff to be very helpful and knowledgeable, and their charges to be very fair and competitive.

Exelant service and grate communication. Highly recommend

We have members of Rent4Sure now for just over 6 years. There service is always exemplary. Any issues which we may have are always quickly resolved.

What I like particularly about Rent4Sure is the easiness of being able to get through to somebody to handle whatever it is your query may be.

We have no plans to go anywhere else and neither would we consider using someone else.

Keep up the amazing work!

Regards

Jack PLA

For all the time we have used RentSure we have never had any issues, all staff we have dealt with have always been extremely efficient, helpful and reliable when it comes to providing references. I would recommend them to anyone wanting a fast and trustworthy referencing service. Rent4Sure have always had excellent communication with ourselves and our account manager Kris Arnold offers a professional but personal service, regularly checking in on ourselves and providing any advice when needed. Thank you.

I've been using Rent4Sure for a number of years for tenant referencing. The direct submissions are the easiest I've ever used and the staff support is excellent. They offer clear instructions and a good choice of products. They are fast and reliable and I highly recommend them to everyone. I get regular calls from Matthew Glover to see if there's anything he can help me with and if I need him, he's always at the end of the line. Can't thank him enough, especially for the help he's provided during Covid. WELL DONE FROM THE TEAM AT HUXTABLE ESTATES, PORT TALBOT.

What an appallingly intransigent, intrusive unreasonable outfit.
I am trying to act as guarantor for my son who is on a deadline to rent a flat-share.
Having supplied all the information originally requested - multiple proofs of residence (moved house recently), passport, pay slips, detailed bank statements showing much of my lifetime savings - I'm then informed that I need a bank statement dated within 7 days of today. Alternatively, I could supply a screenshot and received an email stating:
"Further to our phone call can you please send us a screenshot of your online banking showing your available balance and the date within the last 7 days.
The date will need to be on the online banking page somewhere, we cannot accept the date from the computer task bar."

I complied with this immediately and sent an email requesting their confirmation - guess what, no reply (they claim to have left a voicemail rather than reply to an email because it's their policy!).

I followed up with a phone call the following afternoon to be told that they couldn't accept the screenshot that they had requested because it didn't have my name and account number (none of the Virgin One detailed screens show that information for security reasons). But as per the verbatim quote from their email above, that was not specified (nor possible). I was then informed that it is my responsibility to supply a statement complying with Rent4Sure's standards (irrespective of my bank's) which must be no more than 7 days old.
RBS Virgin One do not produce online statements on demand and paper statements are produced at calendar month end, printed and mailed to customers. They are NEVER less that 7 days old when received.

I have wasted hours collating information to try and ensure that the process does not hinder closing the deal, but to no avail.

I have talked to my bank and requested an interim statement - default lead time 4 days! Not looking good for the deadline.

Try asking them when they destroy your data - "about 6 months after it's no longer required". When might that be? 6 months after the end of the contract. Is an email confirmation sent to the data supplier upon destruction? - OF COURSE NOT!

We are expected to trust Rent4Sure because they've got certificates and procedures - pause and think about the recent Colonial Pipeline ransomware story in the US - I bet they had certificates of their data procedures too!

We have been dealing with Rent4Sure for 3 years now and they have always provided a competent and thorough referencing service. As multiple landlords its very important to our business that we have the right tenants living in our properties and we have found that our quality of tenants has improved on the back of better references being completed. Our account manager Kris Arnold has always been really helpful and quick to respond to any queries.

Rent4Sure communicates all information to us and tailor the referencing to our needs.

Great service

We have been using Rent4Sure for the last 7 years and are very happy with the service they provided. Good communication and quick turnaround.