Rent A Sauna Reviews 188

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, ease of use, and positive impact on their well-being, often leading to purchases after initial rentals. The service, including delivery and installation, is frequently highlighted as seamless, efficient, and professional, with many appreciating the helpful and polite staff. However, some customers were dissatisfied with the customer service, describing it as a one-star experience. A few people also felt that the product seemed cheaply made and noted issues like an incorrectly installed display. Additionally, there were instances where rental requests were declined, and some customers expressed concerns about receiving a second-hand product when purchasing.

What people talk about most

Product

Reviewers express high satisfaction with the product. Many customers praise the sauna's effectiveness, noting... See more

Service

Clients share positive opinions on service, highlighting the exceptional communication, efficiency, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of use, quick... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the seamless process,... See more

Based on these reviews

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

The team at Nook have been amazing, from regular contact pre-delivery to installation all team members were thorough & polite. I rented the 2 person core sauna & loved it so much that we purchase... See more

Rated 5 out of 5 stars

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time o... See more

Rated 5 out of 5 stars

We have been super happy with our decision to purchase the two person Core Sauna from Nook Saunas. From the first enquiry to free delivery and installation the process has been flawless and we are now... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love our sauns…

We have been renting a nook sauna and it has been amazing!! Great guys dropped it off and installed the sauna, so professional and polite. Having the sauna right here has been super convenient and we’ve loved being able to enjoy the health benefits of the sauna regularly

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Long awaited pleasure

From the moment we decided to go with the rental option the service has been efficient, accommodating and professional. The 2 lads who installed our sauna were on time and very pleasant.
The Nook sauna is so easy to use and just perfect for what I need!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience renting a…

Had an amazing experience renting a sauna through Nook Saunas.
The process was incredibly easy and the support was exceptional.
Great value for money and the sauna is a fantastic quality sauna
Can't fault them.
Highly recommended.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, item delivered, set up, all boxes taken away and a clear demonstration of everything. Got the two person Elite, takes about 20mins to heat to ~60c, a good sweat developed, built in speakers are great. Does what it says on the tin and looks good as well

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They are professional at the sales and…

They are professional at the sales and installation and there timing was spot on didn't have to wait like some other places pushing your eta back each week and the sauna is so good loving it thank you team..

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great . The boys came installed it explained everything about it been using it every day. Sleeping better feel more relaxed more energy during the day . A big thank you to the hole team

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Had a nook sauna delivered

Had a nook sauna delivered. Service was great and the sauna has worked really well. The heat is well balanced and even. The Bluetooth hooks up every time . Really enjoying the nook

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sauna review

From the start, it was such an easy process to get my sauna installed. Communication was really great and the sauna is definitely worth its money.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Every step of the way has been easy…

Every step of the way has been easy with my sauna rental experience. The communication is good and they offered me a discounted product without me knowing about it, which saved me a lot of money and has given me the far infrared sauna experience. The guys who delivered and assembled the sauna were really lovely and friendly and helpful and could answer any questions I had about it. I’ve been using the sauna nearly every day. I got the Nook Mini as it is just for one person. It’s generous in size for a mini and it’s lovely timber, feels solid and is incredibly easy to use. And it’s been perfect for me. My body is feeling better from the sweating/detoxing almost daily. I’ve only missed two days in two weeks. I usually do 30 minutes at 60° with one or two breaks at the 10 or 15 minute mark when I go out and have an icy cold hose off in the backyard as I don’t have a plunge pool. This has been very effective and I’ve definitely noticed a reduction in pain through the detoxing effects of using far infrared saunas. The rental plan is what made it affordable and work within my budget. So that was definitely a deal breaker. My experience with Nook has been 5 Star on price point, customer service, delivery time frames and easy order process. It really has allowed me to start to create my own wellness space at home. And, by being at home I feel I can accelerate my health recovery journey.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Buy Ever

If only we had of known about this ages ago. Always loved Saunas and dreamed of is having one at home but thinking it was way too expensive for us to afford. I I came across Npok Saunas on the internet and was so surprised at how cheap this was to rent.I immediately ordered and my wife was a bit sceptical because of how cheap it was. The installation date came and i was here to greet the guys install it and boy how quick and professional they were. It was quite a simple process and they had it installed within about 20mins.I jumped in straight away and have been doing day and night. Has great sound inside with the Bluetooth speakers and the look of it is really natural and organic.It has multiple colour options for different health benefits through Chromotherapy and sets up the mood for a real tranquil experience. I have told many friends about this and they are also jumping on board and ordering. Go and check them out online. You will not be disappointed

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy! Extremely convenient and easy process to having our sauna installed.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

From placing the order to hire the…

From placing the order to hire the sauna to deliver, everything has been top notch. I only had to wait a week for the sauna even though they are in high demand. The weekly rental price is cheaper than two sessions a week I was paying at a sauna centre. It’s the perfect way to unwind at the end of the day, I am obsessed! The team checked in after a week too. Highly recommend :)

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I have the 1 person Sauna and…

I have the 1 person Sauna and absolutely love it. I am 6 foot 3 and was a little worried that I’d be too big to be comfortable, but that is not the case at all. There is more than enough room. It heats up fast and holds the heat incredibly. The speakers are perfect, so I can listen to podcasts or even meditate in there, without overheating my phone. Then having the lights with different functions really does take it to the next level. It has become part of my daily routine and I feel so much better for it. I’m even sleeping better.
We had two very helpful people deliver and set it up. They were at my house less than half an hour and that included taking the time to explain all the features and answer all of my questions. I highly recommend this. The sauna, the service. Everything.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great communication. Quick and fast delivery and installation. Product is great. 😊

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from word go

Great experience from word go. They communicated very well the process. Which was great. Installation guys where great. Sauna is amazing. Highly recommend 👌 👍

5 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look