I had a good experience with them. They're careful to check all is acceptable with your landlord/agents before asking that you make payment which made the process feel less stressful. They are nonjudg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly, helpful, patient and professional staff. In particular Andy, Chelsea and Mike who helped us go through what would normally be a stressful experience. You are a credit to yourselves. Thank yo... See more
Company replied
Honestly, I didn’t even know guarantor services existed until recently then I came across RentGuarantor. I went through quite a few stressful days trying to get all the admin bits sorted, and Donna re... See more
Company replied
RG.com and Lauren ( whom I just recently spoke with) have been tremendously helpful - professional, happy to answer my possibly stupid questions - but highly recommend this company ! Also have been ve... See more
Company replied
Company details
- #29 of 52 best companies in Estate Agent
Written by the company
Need a UK Rent Guarantor?
Contact info
United Kingdom
- 02071934418
- info@rentguarantor.com
- rentguarantor.com
4.7
Excellent
432 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As an independent student finding a…
As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect
9 April 2026
Unprompted review
Reply from RentGuarantor.com
Hi Sana
Thank you for your lovely review!
We are so happy we could help you with a professional guarantor.
Best of luck in your new home with your friends! Exciting times!
The RentGuarantor Team
Excellent customer service I’d of gave…
Excellent customer service I’d of gave them a five no ones perfect not even me highly recommended they took any difficulty’s I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services
2 April 2026
Unprompted review
Reply from RentGuarantor.com
Hi Jamie
Thank you for your review.
Its fantastic to hear that you loved our service and Danielle provided excellent care and support.
Best wishes in your new home
The RentGuarantor Team
Very helpful staff
Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.
27 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Mohammed
Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.
Best wishes in your new home
The RentGuarantor Team
Fantastic and speedy service
Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R
27 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Joselyn
Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.
Best wishes in your new home
The RentGuarantor Team
Quick response on the phone
Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.
26 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi What's Occuring!
Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!
Best wishes
The RentGuarantor Team!
Rent Guarantor got straight into…
Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.
26 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Donald
Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful
Best wishes in your new home
The RentGuarantor Team
I love it
I love it. It’s helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks
25 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Wajehurahman
Thank you for your lovely review.
We are so glad we could help but sorry to hear about the paperwork.
We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.
Best wishes in your new home
The RentGuarantor Team
Great experince
Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.
24 March 2026
Unprompted review
Reply from RentGuarantor.com
Good Morning Boris
Thank you for your lovely review
We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!
Best wishes in your new home
The RentGuarantor Team
Very understanding very helpful 100%…
Very understanding very helpful 100% recommendations
17 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Martin
Thank you for your lovely review!
We are so happy you found us helpful and understanding and thank you for the recommendation!
Best wishes in your new home
The RentGuarantor Team
Very easy to work with and provide an…
Very easy to work with and provide an excellent service.
16 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Ross
Thank you for your lovely review.
We are so happy you like our service and find us easy to work with. We are always happy to help
Best wishes
The RentGuarantor Team
Jo R, FANTASTIC
JO R was fantastic with my claim, helped me massively I can’t thank her enough. Very efficient and made a decision within minutes on the phone. Lovely service, great service 👏🏻 thank you Jo appreciate you
10 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Elizabeth
Thank you for your lovely review!
Jo is absolutely fantastic and we are so happy you think so too!
We are so happy we could help you and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Excellent customer service
Many thanks to Danielle who went over above to resolve a few little issues.
12 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Wendy
Thank you so much for your lovely review
We are so happy that Danielle was able to support you and help you resolve your issues.
Best wishes
The RentGuarantor Team
They try to help me but kind of useless…
They try to help me but kind of useless as the states come back saying that they don’t accept companies besides you have to pay in full before moving to the property and immense amount of money
11 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Brian
Thank you for your review.
We do have a list of Letting Agents that we can provide to tenants once approved for our RentGuarantor service.
If the Letting Agent you wished to use does not accept, or is unwilling to accept, professional guarantor services, we can keep your application open for up to 60 days from the date of approval to allow you time to find an alternative property with a Letting Agent who accepts professional guarantor services.
If you wish to discuss your concerns with our team to see if we can support further please email info@rentguarantor.com and we will do our best to resolve any issues you may have.
Best wishes
The RentGuarantor Team
Considering the short time period I had…
Considering the short time period I had to get this done very helpful and patient
4 March 2026
Unprompted review
Reply from RentGuarantor.com
Hi Warren
Thank you for your review.
We are so happy to hear that you found our service helpful and patient.
Best wishes in your new home
The RentGuarantor Team
Spoke with Danielle as was having…
Spoke with Danielle as was having trouble with my application. She talked me though the steps and put me at ease x
27 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Faye
Thank you for your lovely review!
It's great to hear that Danielle was able to help you with your application and put you at ease. Our team are always there for any questions you may have and guide you through the process.
Best wishes in your new home
The RentGuarantor Team
They are absolutely amazing
They are absolutely amazing, they respond on time, answer all voicemails and come up with solutions for everyone. I was just about to lose my new apartment but they helped me in minutes. I’ll never forget this day honestly they helped me when no one did❤️❤️❤️❤️
27 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Ghaneemah
Thank you so much for your lovely review!
We are so happy we helped you secure your new apartment and helped you find the right solution for you!
Best wishes in your new home!
The RentGuarantor Team
Made moving possible.
Made moving possible.
Glad I asked the letting agent about ways I can rent the property I wanted, otherwise I wouldn’t have know such a thing is in place.
Very easy service and nothing hidden.
Thanks all…
24 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Mitchell
Thank you for your lovely review!
We are so happy we could help you secure the property you wanted! Our service is easy to use and we love helping tenants get the property they want.
Best wishes in your new home
The RentGuarantor Team
Excellent
Excellent, fast service! Truly underrated and provided great care and understanding. 10/10
23 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Charlie
Thank you so much for your lovely review it really is appreciated.
We value all feedback and it's aways great to hear that we are getting it right for our customers.
We wish you the very best in your new home.
The RentGuarantor Team
Absolutely smooth process from start to…
Absolutely smooth process from start to finish, i called up and spoke to a lovely lady called Chelsea, she was so patient and helpfull! She talked me through the next steps and helped me get approved in no time atall! Would 100% recommend this company they are fantastic! 10/10
20 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Arron
What a lovely review!
We are so happy (and not surprised) that you found our Chelsea so helpful and patient! She is a star (5 to be precise!) and we love that you would recommend us!
Very best wishes in your new home
The RentGuarantor Team
Fast and professional
Fast, professional and able to help me as a disabled person. Highly recommend!
19 February 2026
Unprompted review
Reply from RentGuarantor.com
Hi Radka
Thank you for your lovely review.
We are so happy we could help!
Best wishes in your new home!
The RentGuarantor Team
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