Marble Reviews 

83
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Provided inspection for a rental property. I showed up to the property provide the inspection found the issue. I gave them everything they needed and then the homeowner said it was the wrong property... See more

Rated 4 out of 5 stars

They could add more clear information for people who are looking to list their properties. Right now most of the info has been thrown into TOS section but the more important parts should be easily acc... See more

Rated 1 out of 5 stars

Garbage company. Their own after hours emergency contact phone number is NOT A WORKING NUMBER. Their app is trash with literally the worst “when are you available for us to fix your repair” calendar e... See more

Rated 2 out of 5 stars

I'm trying to onboard tenants who are transferring from a human property manager. The PM is not forthcoming with me so I don't know my tenant phone or email and cannot reach a soul at Marble to save... See more

Company details

  1. Property management company

Written by the company

Marble offers virtual rental management for long-term rentals.


Contact info

1.9

Poor

TrustScore 2 out of 5

83 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(83)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid my rent for March and there was…

I paid my rent for March and there was a glitch in the system saying that I still needed to pay the 3600 for rent marble charged me and put my account in two negatives. Now the rent money is up in the air. Marveled paid my rent to the landlord for March and April now expects me to pay back for March, because my account is under fraud, and being looked at, but now that sets me back for May. I do not know what to do. They will not give me anywhere to contact them on the phone besides through message and they say there’s nothing that they can do rather than just pay back the amount they will not wait for that money to come back down to my bank account since they put me into fraud, they chose to pay my landlord themselves with April being not even here yet now the records look like I am a month behind acting as if they helped me out but I really did pay the March rent. Their system just glitched and messed up my bank account so until the money comes back to my account.

27 March 2023
Unprompted review
Rated 1 out of 5 stars

No live rep available! Can't even leave a message

Called to inquire on a few properties. Both times I was hung up on with no option to leave a message. If they can't manage a few incoming calls, how are they managing anyone's property?

20 March 2023
Unprompted review
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Reply from Marble

Hi Mary, thanks for sharing your experience with Marble, this is far from the experience we want to deliver to our users. Our team checked the logs and it seems like you were calling one of our numbers from over 2 years ago and that we stopped using over 8 months ago. Our team has re-formatted the response of this line to redirect people to our new phone system as a pre-caution. Please let us know at team@rentmarble.com if you have any other troubles!

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