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Rentola Colombia - Búsqueda inteligente de propiedades Reviews 12

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TrustScore 2.5 out of 5

2.4

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¿Buscas tu próxima vivienda de alquiler? ¡Rentola es tu mejor opción! En Rentola, facilitamos la conexión entre inquilinos y propietarios, ayudándote a encontrar tu hogar ideal de forma rápida y eficiente. Ya sea que busques un apartamento, una casa o una habitación, Rentola ofrece una amplia gama de propiedades que se adaptan a todos los presupuestos y estilos de vida. Con anuncios disponibles en la ubicación de tu preferencia, nuestra plataforma hace que tu búsqueda sea sencilla y te brinda la mejor oportunidad para asegurar tu alquiler perfecto. ¿Necesitas ayuda o tienes preguntas? Nuestro amable equipo de soporte está aquí para guiarte en cada paso del camino. Puedes contactarnos fácilmente a través de Rento, nuestro asistente virtual disponible en nuestra sección de Preguntas Frecuentes (FAQs), o completando el formulario de contacto que encontrarás en los Términos y Condiciones de nuestro sitio web. En Rentola, nos esforzamos por hacer que tu experiencia de alquiler sea simple, transparente y completamente libre de estrés.

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2.4

Poor

TrustScore 2.5 out of 5

12 reviews

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Rated 1 out of 5 stars

BEWARE: Scam minded website with false info

I wanted to look at places to stay in Adelaide, but it turned out to be useless even after premium. It claimed rent at 700$/month that was 700$/week and confused the 2 constantly. They don't allow you to stop subscription (after also charging a small 2$ unexpected fee) immediately for you to forget about it, and then they take your money.

27 November 2025
Unprompted review
Rentola Colombia - Búsqueda inteligente de propiedades logo

Reply from Rentola Colombia - Búsqueda inteligente de propiedades

Hello,

We are sorry to hear that your experience with Rentola has not been positive.

Rentola is a legitimate service that centralizes listings from open and public sources to facilitate the search for housing. All pricing terms, trial periods, and renewal details are clearly displayed during the registration process and in our Terms and Conditions. Any user can contact us at any time through our contact form.

As explained at the time of registration, the subscription begins with a trial period at a reduced price, an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues with the standard fee unless cancelled via your account or contact form. All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.

While we work with trusted partners and actively monitor listings, it is the responsibility of landlords and advertisers to keep their information accurate and up to date, including pricing details. Although we perform our own internal checks, if a listing contains errors or is outdated, we also rely on user reports to investigate and take action as soon as possible.

To investigate your case further, we requested your contact information through the secure Trustpilot system. As we have not yet received a response, we are unfortunately unable to continue the investigation at this time.

If you require any assistance, you can contact us at any time using the contact form on our website. Our support team will be happy to help.

Best regards,
Team Rentola.co.com

Rated 1 out of 5 stars

A truly stunning lack of business acumen

A truly stunning lack of business acumen is on display here. The website and smartphone app have gone to Herculean efforts to make the subscription options completely invisible, and the important details are so well-hidden deep in the T&Cs that they might as well be written in invisible ink. The "seven-day deal" confirmation is a similar work of art, somehow managing to not mention the subscription details at all.

This is a scam, plain and simple, even if it's technically legal. £35 every 28 days is a joke, and it's clear they spend more time fine-tuning their website to be as deceptive as possible than they do on providing any actual service. If this were a good service, they'd be upfront about it being a subscription, not a £1 trial designed to harvest your payment details.

If you're still determined to try it, here’s my advice: sign up and immediately cancel. You'll get the begging offer to stay for another 14 days for free; take that, and then cancel again. But whatever you do, screenshot everything and use a pay-shield service like PayPal so you can get your money back when they inevitably try to take the money anyway.

It's also worth noting that the rental offers are just copy-and-pasted from other agents, not private landlords. A simple crawl algorithm could tell you if the properties are still available, but I guess that would be too much effort when there's a new, more deceptive website layout to design.

Avoid this service at all costs.

20 August 2025
Unprompted review
Rentola Colombia - Búsqueda inteligente de propiedades logo

Reply from Rentola Colombia - Búsqueda inteligente de propiedades

Hello Ann,

We are sorry to hear that your experience with Rentola has not been positive.

Rentola is a legitimate service that centralizes listings from open and public sources to facilitate the search for housing.

While we work with trusted partners and actively monitor listings, it is the responsibility of landlords and advertisers to keep their information accurate and up to date. Although we perform our own internal checks, if a listing is outdated or incorrect, we also rely on user reports to investigate and take action as soon as possible.

Your feedback is important to us. We requested your contact information through the secure Trustpilot system. As we have not yet received a response, we are unfortunately unable to continue the investigation at this time.

If you require any assistance, you can contact us at any time using the contact form on our website. Our support team will be happy to help.

Best regards,
Team Rentola.co.com

Rated 1 out of 5 stars

rentola.co.com is a scam

The site advertises a service worth COP $4,000 (approximately USD $1), but then they start debiting your card without your consent for COP $150,000 (approximately USD $40), it is clearly a scam.

11 May 2025
Unprompted review
Rentola Colombia - Búsqueda inteligente de propiedades logo

Reply from Rentola Colombia - Búsqueda inteligente de propiedades

Hello Juan Guillermo,

We are sorry to hear that your experience with Rentola has not been positive.

Rentola is a legitimate service that centralizes listings from open and public sources to facilitate the search for housing.

All pricing terms, trial periods, and renewal details are clearly displayed during the registration process and in our Terms and Conditions. Any user can contact us at any time through our contact form.

As explained at the time of registration, the subscription begins with a trial period at a reduced price, an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues with the standard fee unless cancelled via your account or contact form. All accounts are created manually by customers themselves, and payment details are entered personally during registration. We have no way to register or charge someone without their own action.

To investigate your case further, we requested your contact information through the secure Trustpilot system. As we have not yet received a response, we are unfortunately unable to continue the investigation at this time.

If you require any assistance, you can contact us at any time using the contact form on our website. Our support team will be happy to help.

Best regards,
Team Rentola.co.com

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