Rentola.gr - Έξυπνη αναζήτηση ακινήτων Reviews 10

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

10 hours ago

Hi George,

Thank you for your feedback. We’re very sorry to hear about your experience and understand how concerning this must be.

Our subscription terms, including any recurring charges after the trial period, are outlined during sign-up and within the confirmation email received. However, we take your concerns seriously and would like to review your account and billing history to clarify what happened.

We’ve requested your details via Trustpilot’s secure system so our support team can contact you directly, verify the situation, and assist accordingly.

Kind regards,
Rentola Team

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

Mar 25, 2026

Hello Anna,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with both our website and our customer service.

We’re glad our platform could make your rental search easier and more enjoyable. Your review is greatly appreciated and encourages us to continue providing a smooth and reliable service for all our users.

If you ever need assistance or have questions in the future, we’re always here to help.

Best regards,
Rentola Team

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

Mar 2, 2026

Hello,

Thank you very much for your wonderful feedback! We’re truly happy to hear that you had a great experience with Rentola.

It means a lot to us to know that our platform was helpful in your rental search. Your kind words motivate our team to keep improving and delivering the best possible service.

Should you ever need any assistance in the future, please don’t hesitate to reach out — we’re always here for you.

Best regards,
Rentola Team

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

Jan 8, 2026

Hello,

Thank you for your feedback. We’re sorry to hear about your experience.

Please note that when signing up for our service, users agree to an ongoing subscription as outlined in our Terms and Conditions. The subscription renews automatically at the end of the trial period, and a confirmation email is sent once the trial is started. This process is standard and fully transparent according to the terms you agreed to.

Regarding payment security, we use secure payment processors to handle card information safely. No charges can occur without the agreed subscription, and your details are protected under strict security standards.

We appreciate your understanding and are always here to help with any questions regarding your subscription or account. If you still wish to contact us, you can do so via the contact form listed in the Terms and Conditions on our website.

Best regards,
Rentola.gr

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

Jan 7, 2026

Hello

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with Rentola.

We’re glad our platform could make your rental search easier and more enjoyable. Your review is greatly appreciated and encourages us to continue providing a smooth and reliable service.

If you ever need assistance or have questions in the future, we’re always here to help.


Best regards,
Rentola.gr

Reply from Rentola.gr - Έξυπνη αναζήτηση ακινήτων

Jan 7, 2026

Hello,

Thank you for sharing your experience! We’re sorry to hear that you found the platform confusing.

We’d like to clarify how Rentola works so you and future users can better understand our service. Rentola is a platform that provides access to rental listings and contact details of landlords and agencies. All listings come directly from property owners or agencies — we do not host properties ourselves. Our service makes it easier for tenants and landlords to connect.

Regarding subscriptions, we offer a trial period at a small cost to allow users to explore the service. After the trial, the subscription continues at the standard rate unless cancelled, which is clearly outlined in our Terms and Conditions and in the confirmation email sent to all users that start a trial.

If you have any questions or need further assistance, you can still contact us by filling out the form on our website under the Terms and Conditions section.

We appreciate your feedback as it helps us make our service clearer and more user-friendly. We hope this explanation helps understand how Rentola operates and how to make the most of it.

Thank you again for taking the time to leave your review!


Best Regards,
Rentola.gr