Within 24 hours of enquiring, we had an engineer fix the issue. All in all, a great service from booking to completion.
Company replied
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See what reviewers are saying
I just used RepairAid for the first time today for a broken washing machine. Found them through the internet so thought I’d share a review for anyone else looking. I got an appointment quickly - withi... See more
Company replied
Can't fault them in any way. Was recommended Repair Aid by Howdens who had supplied my now out-of-warranty dishwasher and they were able to book me in for the next working day, and explained cl... See more
Company replied
I don't normally leave reviews but in all honesty this company has been beyond decent. I manage a number of properties in north and west London and this company (ie. RepairAid) always seems to fix the... See more
Company replied
Company details
Written by the company
Welcome to Repair Aid. We are a leading appliance repair company with a head office in the heart of London. Here at Repair Aid, we specialise in on-site kitchen appliance repair services for both domestic and commercial customers across London. We are fully qualified and we can repair all major makes and models of domestic appliances including washing machines, dishwashers, tumble dryers, ovens and cookers, fridges and freezers. All our repairs come with exclusive benefits including 12 month guarantee on parts and labour. Our vans are fully stocked with spare parts so we can fix your appliance on the first visit too.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 020 7183 6944
- repairaid.co.uk
4.7
Excellent
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Repair Aid London Ltd
Dear Nicholas, it's great to hear that you would recommend us. Thank you for your feedback.
Have used Repair Aid several times and…
Have used Repair Aid several times and they have always been very good. Polite, prompt and efficient service with good communication.
8 May 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you for taking the time to share your experience online, Lucy. We are happy to hear that everything went well and that you would trust us again
Knowledgeable people, very friendly
Good customer service, friendly professional attitude. Brilliant people to deal with!
7 May 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you for the kind words, James.
Amazing service ever!
Amazing service . Very professsional and trust worthy.
Came on time fixed the issue and took the time to explain what it was.
Thank you robbie East London :)
3 May 2018
Unprompted review
Reply from Repair Aid London Ltd
Dear Robbie, thank you for choosing us! It's always nice to hear from our happy customers.
Very good service
Very good service. Professional polite and punctual.
This company calls back when they say they will.
Would highly recommend.
1 May 2018
Unprompted review
Reply from Repair Aid London Ltd
Dear Jacqueline, thank you for the kind words. It's great to know that you were pleased with the service provided.
Prompt polite and very speedy diagnosis…
Prompt polite and very speedy diagnosis and repair
25 April 2018
Unprompted review
Reply from Repair Aid London Ltd
Dear Caroline, thank you for the kind words. We are glad to hear that you were happy with the service.
Reply from Repair Aid London Ltd
Dear Mr Jones, Thank you for sharing your opinion. We're glad you feel pleased with your service.
very good ,repair man was a gentleman…
very good ,repair man was a gentleman ,great attitude fix problem
put our minds at ease would recommend again .
26 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Dear George, thank you for your kind words. It's always nice to hear such nice words from our happy customers.
Fridge repair
I called Repair Aid to fix my Samsung refrigerator. The repair involved replacing a heat element. Two visits were required at approx £42 per visit, the engineer was efficient and pleasant, however the company charged me in excess of £90.00 for a part that was readily available on the internet for £36.36. When I challenged the office about the 200% mark up they were adamant that the charge should remain, no hint even of negotiation. I'm preparing to take further steps to prevent others being caught by this company's inexcusable profiteering.
26 March 2018
Unprompted review
Very happy with their service.
23 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Dear Nasrin, thank you for your feedback. We are really glad that you are pleased with our services.
Excellent service
Excellent and very professional. I’ll recommend them without any reservations
20 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you, Jess! We appreciate our customers and are happy to hear when they are pleased with our services!
American style fridge freezer
My American style fridge freezer developed an intermittent defrost. I reported this on a Friday and Repair Aid booked me in for their first available slot on the following Monday. The engineer was obviously very well trained and was happy to explain how he was going to diagnose the fault and what needed to be replaced to fix it. He fixed it rapidly and was very polite throughout. Thoroughly recommended!
19 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you for your kind words, David! We are trying to give our best to the clients and are happy to hear you appreciate our efforts!
Great service all round.
19 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you for the nice feedback and for choosing us!
Brilliant
Brilliant, easy to arrange, came exactly when they said they would, fixed the problem and charged a lot less than branded engineers would.
19 March 2018
Unprompted review
Reply from Repair Aid London Ltd
Thank you for the nice words, Kathryn! We are happy to hear you are satisfied with our services!
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