Repair and Maintain Reviews 

I knew the problem with our heat pump tumble dryer which was still working - the fins had closed . Paid £200 upfront for call out and parts. When the engineer arrived he had no information regarding the fault. Said he would report back to head office and they would be in touch . So basically he left very soon after arriving without looking at tumble dryer . Few emails exchanges, which were helpful . Then spoke to someone and told that the dryer contained a banned gas (Samsung heatpump 2 years old) and they would not be able to do it . Was refunded less £79 for call out . Felt this should have been refunded as they knew in advance of engineer visit what the fault was . As an aside other companies would repair (its an expensive repair).

The repair man was very polite and came on time..Thank goodness no parts needed replacing..l was told some kind of refund would be available to me..Great service from all staff.

The engineers arrived on time and were very informative and helpful with advice. Very pleasant as well

Excellent communication. Went out of their way to get a convenient time for engineers visit. Engineer was polite, efficient and knowledgeable.

I would not recommend this company. I set up a plan in May 2023 they have not repaired my appliance. They have been sending me texts saying that the parts are being ordered. An engineer came for a total of 10 minutes and told me my appliance was not working.

Before paying any money make sure they have the parts in stock. That is their catch phrase waiting for your parts.

I am still waiting for a contract via email and don’t event have a reference number.

I Was very pleased at the speed and efficiency with which my repair was booked in and carried out. I would definitely recommend repair and maintain.com

really straightforward service. Very helpful. Engineer helped iron problems out which took the stress out of it

All good, really quick in getting tradesman round and no problems at all, would use again.

Excellent service would recommend to anyone

Good contact centre access, phone answered promptly and appropriate service provided. The technician came in the time specified, was polite and efficient. Sorted the leaking valve.

They were quick to come out and very friendly. Repair was done quickly with no mess. Recommend getting a payment plan as this avoids large payments in the future. Very affordable prices for both the plan and the initial repair

Very professional my washing machine was fixed .Iam happy with it

Be very careful with this company. Called them to have my washing machine fixed - Very pushy to get a cover policy started and then later on told me that the current fault will not be covered by this cover.

later when I called to cancel the cover because the property was being sold - they cancel immediately but don't offer any refunds for monthly or quarterly payment plans even though they just charged me a few days ago. I won't have any cover from them but they keep 3 months worth of premium!!!!

Although it took a while due to spare parts not being available this service does what it says on the tin.

Really helpful company. Sent an engineer swiftly and everything was fixed quickly and efficiently. Would definitely recommend

Very prompt service dealing with washing machine repair. Unfortunately, the machine couldn't be repaired but arranging a replacement was easy and straightforward. Good service.

Really very good can't fault them quick with repair

They diagnosed the issue and were able to fix it quickly