Repaircapital Reviews 

102
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast turnaround times, noting that their repaired gaming controllers and consoles work even better than brand new. Many people warmly appreciate the professional and reliable service, showcasing the helpful support team and effective permanent solutions for common stick drift issues. Some reviewers were not happy with the communication and noted occasional delays in getting prompt responses to their ongoing inquiries. A few consumers also mentioned that the process sometimes took a little longer than expected to receive status updates or get their repaired devices shipped back.

What people talk about most

Service

Customers had positive experiences with service, highlighting fast repairs, excellent communication, and... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive quickly in great... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent replacement work and... See more

Response time

Users describe satisfaction with response times, frequently highlighting very quick turnarounds and fast,... See more

Staff

People report positive experiences with staff, praising them for being professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, got tmr sticks fitted for my scuf due to stick drift. Controller works perfectly now, better than brand new. Very quick turnover, Joe is also very helpful and responsive. Highly rec... See more

Company replied

Rated 5 out of 5 stars

I had my Xbox Series X and Elite Series 2 controller repaired by this company, and they did an excellent job! Everything is working perfectly now. The service was professional, quick, and reliable. I... See more

Rated 5 out of 5 stars

Was worried at first, but Joe was very responsive when I reached out to him via phone and reassured me. He received the controller well, responded quickly and sent it back in less than a week despite... See more

Rated 5 out of 5 stars

These guys are fanstastic. Both my PS5 controllers were experiencing stick drift on the left sticks. I was going to replace them, but then I located these guys via eBay and the upgrade service which r... See more


Company details

  1. #19 of 31 best companies in Repair Service
  2. #65 of 128 best companies in Game Shop
  3. #5 of 18 best companies in Mobile phone repair shop

Written by the company

Repair Capital is a comprehensive mail-in repair center specializing in a wide range of electronic devices, including gaming consoles, controllers, Nintendo Switches, iPhones, and iPads. Our expert technicians are dedicated to restoring your devices to peak performance with quick turnaround times and exceptional customer support. At Repair Capital, we are committed to providing top-notch repair services with a focus on customer satisfaction. Trust us to handle your device repairs efficiently and affordably.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(102)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Controller repair

Found these guys offering hall effect upgrade on ps5 controlors send it off had message saying works been done next day amd recieved back tested all working fine and also no drify at all fast service and hopfully the repair lasts thanks will be sendong another over to you soon

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service got my controller back in less than a week working perfectly. Def recommend and use again. Friendly communication. A+++

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast repair

Sent my Xbox controller that was drifting by post for repair arrived at the business address today.Foxed and on the way back to me repaired.Quick reliable service would highly recommend them

7 June 2025
Unprompted review
Rated 5 out of 5 stars

limited edition PS5 controller issue with drift

I had a limited edition PS5 controller sitting there doing nothing for well over a year, possibly 2 because of the dreaded stick drift, initially I was going to repair it myself, but alas, it was the usual, all the gear and no idea, I then found these guys on eBay and gave them a punt, controller was sent and returned within a week, controller is working perfectly, I cannot praise these guys enough, so chuffed, Highly recommend

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Sent my dual sense edge in for TMR hall effect upgrade. I sent 1st class to be received by the Doctor on a Wednesday. He completed the task same day of arrival and sent it back out so i could receive it back the same week.
Couldn’t ask for anything more from the service i was provided. Thank you very much.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I have used these guys a couple of times now. First time to repair stick drift on PS5 controller, second time to repair hdmi port on the PS5 console. Both times the service has been great, and had them back within a week fully repaired and working. Communication has been swift throughout. I will def come back if I need anything else and would highly recommend to everybody!

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended .

Haven't received my console back yet as just been repaired but so far communication was amazing, repair time was very fast , the cost of the service was very good and all round a very pleasant experience from start to finish. Even got told when they tested it on their side it was working fine and offered a refund minus the return shipping before they proceeded with the repair .

25 April 2025
Unprompted review
Rated 5 out of 5 stars

PS5 controller drift repair

Had my PS5 controller repaired and the analog sticks swapped for hall effect ones. Happy to say, that the controller works perfectly again and there's no drift at all. The process was very smooth and completed in a very short time. The controller was sent back to me by Royal Mail 24 and I was kept informed at all time.

Highly reccommended service.

22 April 2025
Unprompted review

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