Wondershare Repairit Reviews 

924
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product as a wonder, highlighting its ability to repair damaged files and save footage that would otherwise be lost. Many users found the application super easy to use, successfully repairing corrupted video files from various cameras without issues, often on the first try and quickly. The service is frequently described as effective and intuitive, with people appreciating its ability to recover significant files and precious memories, even after power loss or battery issues. However, some customers also noted that the application did not work for them, failing to repair videos or producing zero results. A few other people also felt that the registration process was complicated or that the app stopped processing images, requiring additional purchases.

What people talk about most

Product

Customers had positive experiences with the product, often praising its ability to repair corrupted video and... See more

User experience

Consumers find the user experience to be positive, with many describing the application as easy to use,... See more

Quality

Clients share positive opinions on quality, with many reviewers finding the software performs exceptionally... See more

Application

Customers consistently note positive experiences with the app, with many reviewers praising its effectiveness... See more

Service

Users describe positive interactions with service, highlighting its effectiveness when truly needed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more

Company replied

Rated 5 out of 5 stars

"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more

Company replied

Rated 5 out of 5 stars

Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more

Company replied

Rated 5 out of 5 stars

This program has saved me a few times over the years. Super easy to use, i've used it to repair corrupted recordings from my Sony mirrorless cameras. 100% recommend if you have the files but they won'... See more

Company replied


Company details

  1. Software company

Written by the company

Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(924)

298 reviews in the last 12 months

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Rated 5 out of 5 stars

fentastic experience.

3 May 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 1 out of 5 stars

SCAM!!

SCAM!!! Claimed that I could retrieve a video but only retrieved a short clip of the whole video. I paid $60!!!! DO NOT USE THIS WEBSITE!!

1 May 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Dear customer, thank you very much for your review, and we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.

Rated 5 out of 5 stars

recovered r50 files no problem

1 May 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

It worked

It worked, I recovered my video files that were corrupted because the power was cut. Best money I've ever spent. Thanks!

30 April 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

They honored the perpetual license that…

They honored the perpetual license that I bought previously. You don't need this software every day, every month, or even every year. But when you need it you NEED it!
If they had hit me with a subscription for something I paid full price for, like another company who I need to go look up and review now, this would be a 1-star.

26 April 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

easy to use and state of the art

27 April 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

good parformance

good parformance

9 April 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

does, what it should!

8 April 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars
Wondershare Repairit logo

Reply from Wondershare Repairit

Dear Customer,

Hello!

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

If you have any further questions, please feel free to contact us at any time. We will continue to provide you with support as always.

Wishing you all the best!

Rated 5 out of 5 stars

I love most of the pics I get with Desktop Repairit but would like to make changes to the pics like I can do on Repairit (Rolumi) on my iPhone

I love most of the pics I get with Repairit on my desktop computer. BUT this question, it looks like you have to accept the pic as is. It would be good if you could change colors of a uniform or eye color or age, like you can with Repairit(Rolumi) on my iPhone. I have to send the Repairit pic from my desktop computer to Repairit (Rolumi) on my phone to make changes. So, am I missing something, is there a way to correct pics on the desktop Repairit so I don't have to send it to my iPhone?

31 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

We’re truly sorry for the frustration you’re experiencing — we completely understand how upsetting this must be.To help us resolve the issue as quickly and accurately as possible, please report the problem through the Feedback section within the app. Our team will carefully review your case and get back to you within 2 to 5 business days.

Rated 4 out of 5 stars

the colour was accurate

27 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 5 out of 5 stars

Corrupted video file was repaired very…

Corrupted video file was repaired very fast and sure way

26 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

We thank you for your evaluation and comments. If in the future you encounter any difficulties while using our product, you can contact us and we are at your disposal.

Rated 5 out of 5 stars

Always helps in a pinch :-)

23 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Hello! Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Rated 1 out of 5 stars

Poor service

Paid for a service, does not work. The plan got renewed without prior notice and I got charged again, refuse to refund me despite several appeals. Will not recommend to anyone.

23 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns aufrichtig leid zu hören, dass es zu Problemen mit Ihrem Abonnement kam und dass Sie mit unserem Service so unzufrieden sind. Wir verstehen Ihren Ärger und möchten uns für die entstandenen Unannehmlichkeiten entschuldigen.

Damit wir Ihren Fall schnellstmöglich prüfen und eine Lösung finden können, bitten wir Sie, uns direkt per E-Mail unter customer_service@wondershare.com zu kontaktieren. Unser Team wird sich umgehend um Ihr Anliegen kümmern.

Vielen Dank für Ihre Geduld und Ihr Verständnis.

Rated 5 out of 5 stars

Fixes Corrupted Files

Any time I lose space on my hard drive for a video I'm recording, the video gets saved but comes out broken. This app successfully repairs my corrupted video files without any issues. I would 100% reccommend if you come across this issue often.

21 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 3 out of 5 stars

Finally AI didn't change the expression…

Finally AI didn't change the expression of faces on the photo. The pucture became clearer.
Although, not as good as it could be.

21 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 5 out of 5 stars

Did as it said it would

Did as it said it would - got all my data back

18 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're glad our software helped you recover your data successfully.

Rated 5 out of 5 stars

This software was intuitive

This software was intuitive, and got the job done ASAP. Exactly what I needed. Now I jsut have to charge my clients more to pay fo his LOl though it is not overpriced, I do think the price is a good one, they (Wondershare) are not asking too much.

12 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're glad the software met your needs. If you have suggestions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

My .mp4 file would not open

My .mp4 file would not open, Repairit fixed it! Thanks!

12 March 2026
Unprompted review
Wondershare Repairit logo

Reply from Wondershare Repairit

Thank you for your positive feedback! We're glad Repairit helped fix your .mp4 file. Let us know if you need further assistance!

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