I broke a new Samsung S9 and Repairly fixed for me perfectly. The model had only been released a few weeks beforehand so they had to order a part in, but this arrived the next day. Several other c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone repair took 25 hours not the advertised 3 and a half hours. Communication was confused with one set of comms telling me repair was complete and out for delivery and another telling me engineer... See more
Put in my request for a diagnosis around 11am. Picked up between 12 and 1 and returned just after 2pm with constant comms throughout the transaction. Amazing.
My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers. After contacting Apple for a... See more
Company replied
Company details
Information provided by various external sources
Repairly offers on-demand phone and tablet repairs. Simply order online and a Repairly Representative will collect your device, take it to be repaired and return it within just a couple of hours. Backed by top investors such as VirginMedia, Liberty Global and Techstars.
Contact info
38 - 40 Commercial Road, E1 1LN, London, United Kingdom
- 03303326259
- hello@repairly.co.uk
- repairly.co.uk
4.2
Great
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slightly late reply and you have …
Slightly late reply and you have already added me to Facebook to resolve and gone quiet! Lip service
6 October 2017
Unprompted review
Reply from Repairly
Hey Chris, apologies for this, please email us on hello@repairly.co.uk and we can resolve :)
Super convenient iPad screen repair
Service was very convenient and quick - would definitely use again and recommend to others
6 October 2017
Unprompted review
Reply from Repairly
THANKS Oliver!
Simple, fast and effective
Such a great business. From the ease of using their website to book in, to the contact at each stage and the speed of service, these guys have nailed it. Don’t even bother using anyone else.
4 October 2017
Unprompted review
Reply from Repairly
THANKS TOM!
Very fast service and the repair was …
Very fast service and the repair was 100% what I wanted.
4 October 2017
Unprompted review
Reply from Repairly
We love you Thom :)
Excellent service
Excellent service. Really friendly staff. Repair booked at 10:15 - cycle courier picked up at 11:15. Phone returned by 15:00. Fixed my pixel and the repair is excellent. Highly recommended.
28 September 2017
Unprompted review
Reply from Repairly
BOOM, thanks Simon!
Reply from Repairly
Haha thanks!
*****
Communication was given and maintained through the whole service. The couriers were friendly, punctual and personable.
The service took less than an hour and a half to complete. Convenient, fast and punctual couldn't recommend more.
25 September 2017
Unprompted review
Reply from Repairly
Thanks Emmanuel!
Amazing
Amazing - fast, great communication, fixed my phone within a couple of hours of me filling in the form! Unbelievably good.
23 September 2017
Unprompted review
Reply from Repairly
YES NEIL!
Incredibly fast and efficient service
Incredibly fast and efficient service. Staff were very responsive to my specific needs.
22 September 2017
Unprompted review
Reply from Repairly
Great thanks Alex.
Excellent same day service
Excellent same day service, great communication and ease of use. Highly recommend!
14 September 2017
Unprompted review
Reply from Repairly
YES
Ipad air 2 screen replacement
Sent in my ipad air 2 for a screen replacement. They had issues with screen stock but kept in touch regularly so that I knew what was happening. It took a little longer than expected but happy with the service and end product.
14 September 2017
Unprompted review
Reply from Repairly
Hey LB, we are sorry this took longer than expected, but can you enjoyed the service!
Friendly, efficient and trustworthy
Friendly, speedy and responsive service. I requested a repair which after cleaning was not needed and so I was not charged for this part which really made me feel I can trust this business. Would definitely recommend. Thank you!!
12 September 2017
Unprompted review
Reply from Repairly
Haha thanks Lucy
Fantastic service
Fantastic service! My phone was collected from my office and dropped back within 4 hours. The iPhone screen was replaced and my phone is like new. Highly recommend.
8 September 2017
Unprompted review
Reply from Repairly
4 hours... not too bad ;)
Brilliant x
I was a bit trepiidatious but they repaired it within a few hours it's good as new!
5 September 2017
Unprompted review
Reply from Repairly
Yes!
Recommend
Picked up a little later than planned but returned on time and an excellent repair. Hassle free. Great e-mail information on progress. Would use again if needed.
4 September 2017
Unprompted review
Reply from Repairly
Thanks Neil, next time we will pick up on time ;)
Very good and friendly service and …
Very good and friendly service and great value for money.
2 September 2017
Unprompted review
Reply from Repairly
Thanks Jon
4 hour repair of my iPad air 2
4 hour repair of my iPad air 2. collected and returned to me... highly recommended.
25 August 2017
Unprompted review
Reply from Repairly
BOOM ;)
Use these guys for a screen repair - it's a no Brainer!
Repair was exceptionally quick (less than an hour and it was back in my hand). Wasn't immediately happy with screen repair because of a faint vertical line.
Picked up the next day, fixed and returned in an hour. Couriers extremely polite and friendly. Price beat competitors (who required the phone for a couple of days too) - definitely use these guys for a screen repair!
24 August 2017
Unprompted review
Reply from Repairly
Hey Jack, apologies about the first issue but glad we rectified this!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.