Replacement Batteries Reviews 

SCAMMERS! Fake items, not as advertised.

I bought an ASUS ROG G14 charger, which was advertised as an ASUS manufacturer original.

However, what has arrived is clearly a knockoff, which I will not be plugging into a £1,500 laptop.

Putting the adapters side by side, they don't even look like each other. It's twice the size, has the wrong power input and is clearly nothing like it.

They have however gone to the effort of printing it with exactly the same details as the original, including the etched logo. Clearly trying to con people.

It was also shipped form China, despite the site purposing to be UK based.

If they had been honest and said it was a compatible one, and not an original it would be OK, but this is simply a scam and fraudulent.

It's probably dangerous as well, as it will not have based any proper testing, so I will not even be plugging it in.

Order still not sent after over 10 days, they keep claiming it is on the way whilst it has left the warehouse on their tracking system....
Don't make the same mistake I made, go somewhere else!

After getting no dispatch confirmation I used the onsite delivery tracker. Only then do they make it clear that everything comes from China. I saw the reviews on here and cancelled my order. I heard nothing for 12 hours and then PayPal let me know that they have refunded the order. Sketchy site but not complete scan. They do now have all my personal information so lets see what happens there

ABSOLUTELY DEPLORABLE SERVICE!!! THIEFS!!!! I ordered a battery from them 5 weeks ago presuming it was being delivered from the UK. I received tracking info several days later showing shipment from Netherlands. After 2 weeks it still had not arrived so I contacted the company by email. I was assured in a reply that it had shipped, Now, 3 weeks later and several emails later which are now being ignored by the Company I still have not received the battery which I paid in excess of £50 for. The last email they sent me 2 weeks ago told me to have patience and contact my local postal service if I have an issue. No further tracking info or any reply to my requests have been forthcoming. They have not replied to any of my emails requesting a refund in spite of me having applied 'read notifications' so I know they have seen the emails. BUYERS BEWARE!!! Steer clear!!! THIS IS A SCAM!!!!

Used PayPal so I'm positive I'll get my money back through their protection. They're shipping from China, if they even do ship. Tracking link had not been updated in days and doubt it ever will.

Wish I'd read these reviews first, I got caught out. Chinese battery reseller with no local stock. Waited 19 days so far!

Avoid!!

More than one month ago I've ordered replacement battery and paid via CC.

No information about the package from them (I've sent them an email) while on the site it states they don't have it and will refund on PP. No replies on my emails yet...

Still waiting for the refund.

I got caught to a China based scam. They advertise as being a UK based company, but it's only the URL and the Union Jack which belong to the UK, everything else is Chinese shi***t. The email I received and the website is in Chinglish. I'm trying a refund through PayPal.

Describing themselves as a UK vendor, I feel duped that they are a Chinese based company. The website stated that the battery was in stock and they would supply within 2 - 4 days. We are now a week on and no battery. As many reviews are stating, the goods are shoddy/counterfeit (yes i ordered an original HP battery). I have been given a tracking number showing yodel received a request to ship on 27/9/20 but this has not been updated since indicating it hasnt been shipped. I have requested my order be cancelled on several occasions and monies refunded but not even an acknowledgement.

Update .... received a battery after over 2 weeks - it's counterfeit

So far so good. Ordered a replacement battery for a Del Latitude E7240, it arrived a week after ordering and looks almost identical to the original. Although the printing is a different shade of grey it does say Dell (not that that means anything), it is recognised as a valid new battery in the pre-POST system test and it fits well.
However, the reason for four stars is that the company is not a UK company, the item was sent via Chinese post and the tracking number didn't work, it wasn't even in the Royal Mail tracking format.
As for the battery, so far so good, I have fully charged but have yet to run it down yet so it hasn't had a full conditioning cycle. I'll update this review once I've had a chance to use it for a while.
I've cycled the battery charge a couple of times to reset the battery management and battery life is as good as new now, around 5 to 6 hours or more from a full charge, it took two full cycles to reset properly though so be patient. So far I'm very happy with the battery's performance. Hopefully it will last as long as the original.
incidentally I did receive a delivery update from the seller the day after delivery appologising and saying delivery would be via Yodel and that delivery times are between 10 & 11 days, so communication was not so bad, they just need to be honest on their website.

Not good at all. Ordered a battery that was pretty obviously not genuine when it arrived. I work for the vendor of the laptop and the casing didn't perfectly match the supposedly identical part it replaced and the battery failed after a single charge cycle. I had to pay return postage to China as well leaving me £15 out of pocket although I did get a refund for the initial order after raising a PayPal dispute. Please read the reviews on this seller prior to ordering anything unlike me.

Ordered a battery that has still not arrived. After a week they gave me a tracking number but the courier still hasn’t even received the package and it’s been weeks. Currently going through PayPal to get a refund. DO NOT use this company. They are just running a scam and nothing more.

Not UK based but China. (.co.uk means nothing nor all the Union Jack flags on their website)
Goods were second hand not new.
Didn’t send what was ordered – received unbranded power supply with wrong connector.
Luckily paid with PayPal who will refund once the adaptor sent back and will cover up to £15 return postage. Replacement Batteries state you need a RMA number but they never send one when asked for one.
Also claimed they had already sent a replacement but the tracking number they provided was invalid and also wanted me to close the PayPal case against them BEFORE I had even received the (supposedly sent) second adaptor?!
The PayPal registered Chinese address was very misleading with duplicate rows and even a telephone number in the address field so even trying to return the item was made awkward.
Purchase elsewhere unless you like challenges........you have been warned.

This is the worst of a company with which I have ever transacted business. The will take your money and never keep you updated on dispatch progress. YOU CAN NEVER TRUST THIS COMPANY.

Update: PayPal (the payment processor) were utterly useless in helping and were happy to let these scammers keep my money for providing counterfeit goods. Top tip for anyone checking these reviews after they've been scammed: contact your credit card provider if PayPal do not help you out. Mine clawed back the money *from PayPal* so I'm no longer out of pocket.

Do not use. Service shocking. Not UK based!

Zero stars really. Wish I'd read these reviews first. Ordered a genuine Dell battery and was sent a counterfeit. They now refuse to refund my money unless I return the fake at my own cost. PayPal were useless. Hopefully my credit card company will assist. Avoid at all costs.

UPDATED: my credit card company DID help and clawed the money back from PayPal. Don't let PayPal fob you off and let these scammers keep your money.

Why didn't I read this first, ordered but have no tracking number after 4 days as stated on purchase email, going through the other route to get tracking number, surprise surprise the order number doesn't work. Chinese company pretending to ship from the uk. Stay clear, pay a bit more and be certain you buy from a UK distributor

I wrote a review about this company last week giving a bad review because I didn't know I would have to wait for this item to come frome China, I did e-mail them on many occasions raising my concerns and they did reply to all my e-mails.
On saturday the 27th my item was delivered so I thought it only fair to pass this on.