Laptop Keys Reviews 250

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is horrible. It took them 5 days to ship my key (and 1.5 weeks to arrive at my house). Once it arrived, it was the wrong key. When I tried to get them to send me the correct key, they ign... See more

Rated 1 out of 5 stars

I now believe "Replacementlaptopkeys" is a scam and not a ligit business. I placed an order November 12 2021 and over one month has passed, (12-21-21) and no product was received. I have sent numerous... See more

Rated 1 out of 5 stars

Completely fraudulent website. After you order, they will write an email informing you that they don’t have what you ordered and give you 3 options to proceed. Once you reply and let them know that yo... See more

Rated 1 out of 5 stars

One of the worst companies I've ever had the displeasure of getting nothing but headaches for trusting them with my money. Sent wrong part, emailed repeatedly, called. Their customer support number as... See more

1.5

Bad

TrustScore 1.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is horrible

This company is horrible. It took them 5 days to ship my key (and 1.5 weeks to arrive at my house). Once it arrived, it was the wrong key. When I tried to get them to send me the correct key, they ignored my emails. It took several tries to get someone to respond. When I requested a refund, they wanted me to mail the key back and pay shipping. It would have cost more to ship it back than I spent on the key. I had to remind them that their website says "100% Satisfaction Guaranteed" and they finally agreed to refund me the amount for the key, but not the shipping. Poor customer service.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the D key for my MSI KATANA…

I ordered the D key for my MSI KATANA GF76. I was a bit nervous because of the reviews, which I dont understand because everything was correct and the perfect fit. I even got a cleaning putty freebie in my order! My order arrived 4 days after ordering. The only small issue I had was my apartment number somehow was changed. Which I contacted USPS to have them fix that so it wasnt an issue at all. Came with the key cap, the rubber cup, and the hinge. They must have fixed their system because I really had no issues what so ever. Starting to believe these bad reviews are mostly from customer error not the businesses errors.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Scam, Scam and Scam.

I bought 3 keys form this website, and recieved confirmation of this with shipping. However 2 days later I get an e-mail saying the keys are out of stock and I can choose between 4 options, which included getting my money back. After I replied that I wanted my money back, I haven't heard from them ever since.

27 January 2024
Unprompted review
Rated 1 out of 5 stars

Wish I had done my research

Wish I had done my research. Instead, I went ahead and spent almost $100 on replacement keys, just to never hear anything back when I requested a refund, and not receive the keys I ordered.

20 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam

It's a scam. Wish it'd looked at the website better before I ordered. They don't post your non-existent order to you and they don't reply to emails. Avoid.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Scam Website

Literal scam website. They won't send out your products and they don't respond to your emails. If you've fallen for their scam, take it to your financial institution so you can be refunded for your purchase.

31 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! For the first few months they will not deliver and blame delays from factories. After 6+ months they will then not answer anymore. So they try to make you wait past the paypal 180 day refund limit, after which they will stop answering. Pure scam!!

15 August 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam company

This is a scam company.
They don’t deliver and don’t answer your mails but takes your money.
It’s time for a police report.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before…

I should have read the reviews before ordering. They sent the wrong type of key and the wrong color. I notified them twice and never received a reply. For the amount, further action wasn't worth it.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. After carefully reviewing all the info and model number on my laptop, comparing it with info they provide I finally ordered. The hinge was the wrong size, and the key itself was a different colour (but let that go for now). I've emailed them to say - hey wrong thing and sent them photos. They asked for photos again, fine. A week later I get a refund for 9% of the value paid (because shipping a laptop key from China is so very very very expensive). AND to be hilarious, they offer 40% discount on the next product (i.e. 40% of 2 USD, when they shipping is 90% of the price - 17 USD) This is a scam. Stay away.

22 August 2023
Unprompted review
Rated 1 out of 5 stars

I have placed two orders from them.

I have placed two orders with them. The first order was greatly delayed, but ultimately I did receive the product in fine condition. I placed a second order and just straight up never received it. I tried emailing them about 5 times in total over the period of 3 months but they never even attempted to get back to me. Wasted my money and my time. I would recommend finding somewhere else.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

Perfect first time

I bought the same replacement keys from two different companies at the same time (to hedge my bets).

THose from laptopkey-europe were a mess - wrong letters, wrong "hinges" none of the three different types I ordered worked properly!

Those from replacementlaptopkeys.com took a while to arrive but worked perfectly first time (the only one I ordered).

30 June 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look