Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more
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See what reviewers are saying
I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more
Company replied
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more
Company replied
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more
Company replied
Company details
Written by the company
Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.
Contact info
Watermoor Point Watermoor Road , GL7 1LF, Cirencester , United Kingdom
- support@reportmyloss.com
- reportmyloss.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use and user-friendly
Easy to use and user-friendly. No absurd technicalities. Highly recomended
6 June 2023
Unprompted review
Reply from Report My Loss
Hi Olufemi,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
I FOUND IT VERY EASY TO MAKE MY REPORT
5 April 2023
Unprompted review
Reply from Report My Loss
Hi Susan,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
Nice thank you very much!!
4 June 2023
Unprompted review
Reply from Report My Loss
Hi Zhivko,
Thank you for taking the time to provide a review. Glad you liked the service.
Kind regards,
The Support Team
it was an interesting experience…
it was an interesting experience because it was for the first time but quite easy to solve
23 May 2023
Unprompted review
Reply from Report My Loss
Hi there,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a report.
Kind regards,
The Support Team
Simple to follow
20 April 2023
Unprompted review
Reply from Report My Loss
Hi Paul,
Thank you for taking the time to provide a review. We are pleased you found the reporting process simple to follow.
Kind regards,
The Support Team
A great site for insurance claims
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a claim. The insurance company is very supportive and advises me to lodge this loss report. The procedure is easy and simple.
20 April 2023
Unprompted review
Reply from Report My Loss
Hi Tintin,
Thank you for taking the time to provide a review. We are pleased you found the process of making a loss report easy to do. We will pass your comments on to the development team.
Kind regards,
The Support Team
Excellent service prompt response
30 March 2023
Unprompted review
Reply from Report My Loss
Hi Malik,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
I am really happy with this service.
30 March 2023
Unprompted review
Reply from Report My Loss
Hi Mohammed,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
Easy to use website
Easy to use website. I liked the fact that I could halt my input and pick it up again later. Great idea.
21 March 2023
Unprompted review
Reply from Report My Loss
Hi Mrs Patrick,
Thank you for taking the time to provide a review. We're pleased to hear you found the website easy to use and the "Continue Later" feature helpful. I'll pass on your comments to the product development team.
Kind regards,
The Support Team
Great easy to understand and complete…
Great easy to understand and complete form
26 February 2023
Unprompted review
Reply from Report My Loss
Hi Susan,
Thank you for taking the time to provide a review. It's good to know you found the service easy to use.
Kind regards,
The Support Team
Very good 👍 10
23 February 2023
Unprompted review
Reply from Report My Loss
Hi Robert,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
Easy to apply but doesn't give you much…
Easy to apply but doesn't give you much information in regards to what they'll do abt it or when u might get contacted next
23 February 2023
Unprompted review
Reply from Report My Loss
Hi, thank you for taking the time to provide your feedback. We will pass comments onto our product team to help improve the service.
Kind regards,
The Support Team, RML
Completing the details was…
Completing the details was straightforward, once my insurance company had confirmed this was a valid site, the information I had completed had been saved and I only had to make the payment.
17 February 2023
Unprompted review
Reply from Report My Loss
HI John,
Thank you for taking the time for your feedback - We are pleased hear the process worked well whilst getting confirmation for using the service from your Insurance company.
Best regards,
The Support Team, RML
Hope they find my key !
Hope they fin my key !
Good idea , just wait and see if anything has been found
13 February 2023
Unprompted review
Reply from Report My Loss
Hi Bob,
Thank you for taking the time to provide a review. We are pleased to know you found the service useful. Hopefully, your keys will be recovered and returned to you.
Best regards,
Support Team, RML
Very Professional service and helpful…
Very Professional service and helpful staff. Thank you for all your help.
8 February 2023
Unprompted review
Reply from Report My Loss
Hi Daniel,
Thank you for taking the time to provide a review. We are pleased hear you found our support team professional and helpful. This is great feedback.
Best regards,
Support Team, RML
Reply from Report My Loss
Hi Toma,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Best regards,
Support Team, RML
Reply from Report My Loss
Hi Alwin,
Thank you for taking the time to provide a review. We are pleased you found the service useful.
Best regards,
Support Team, RML
Easy to use shame it costs money for…
Easy to use shame it costs money for something easilly lost
1 February 2023
Unprompted review
Reply from Report My Loss
HI Stephen,
Thank you for taking the time to provide a review. It's good to know you found the service easy to use.
It can surprise people that lost property reporting is not a statutory duty of policing and that Report My Loss is not publicly funded. This is why there is a fee for the service.
Best regards,
Support Team, RML
All very simple to use
22 January 2023
Unprompted review
Reply from Report My Loss
HI Elana,
Thank you for taking the time to provide a review. It's good to know you found the service easy to use.
Best regards,
Support Team, RML
Form straightforward to complete once…
Form straightforward to complete once you are directed to the correct department (or website).
13 January 2023
Unprompted review
Reply from Report My Loss
Hi Bethesda,
Thank you for taking the time to provide a review. We’re always interested to learn more about our users’ journey. Feel free to tell us about any issues you experienced whilst trying to use the service by emailing support@reportmyloss.com
Kind regards,
Support Team, RML
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