Reposaltrust Reviews 64

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

O ordered a Christmas toy and put it on my bank debit card. The receipt sent to me was the correct amount and showed the correct last 4 digits of my card used and the total was also correct. A few mi... See more

Rated 4 out of 5 stars

Received this well-designed stainless steel fork after two weeks, thanks to slightly delayed shipping. While the price seemed a bit high initially, the quality has genuinely impressed. The sturdy cons... See more

Rated 1 out of 5 stars

I ordered 2 items 1 item was damaged beyond use, the other was faulty and did not work as expected as shown on recordings I sent in. No offer of replacement or refund even after siting my case on... See more

Company replied

Rated 1 out of 5 stars

I order bar they sent a black 36 A I order a beige 38 G sent information and they said that the ware house had sent the right please do not buy from these people they said they can not send another or... See more

Company details

  1. Clothing Shop

Written by the company

We are a passionate company that truly believes that fashion should be affordable.


Contact info

1.9

Poor

TrustScore 2 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Missing order

I placed an order and paid for it 25th August 2024. I have not heard anything from this company (reposaltrust). No receipt, no order number nothing. Because this was a UK order I thought I would give it time. I have tried to email them but can not get them at all. Sorry, but I say it must be false, Very disappointing. I am still trying to contact them to sort this out.

25 August 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

If I could give a negative star review

If I could give a negative star review, I would. First of all, their product that they sell is substandard. It looks As if it was made with child labor in a camp. They do not respond to return items or any other communication for that matter, I would be very wary purchasing anything from these thieves.
I ordered some shirts and shorts with the American stripes that I wanted for Fourth of July. I ordered this merchandise in April and it did not arrive until the second week in July. I was so disappointed that it arrived late, extremely late. My packages came in Separate packages and arrived at different times.

26 April 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

I ordered a mini shaver .it arrived ,I…

I ordered a mini shaver .it arrived ,I tried it out it is a complete waste of money . Does not shave all.

5 September 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Refuse to return/refund

If I could give no stars I would. Ordered 4 dresses. All correct but huge sizing and unsuitable. I have been locked in an email war for weeks trying to get their return address but keep getting same response back along these lines. They are in repeat and won’t give me the address so I can check the return rate myself. Stay away from these guys!!

“ As our warehouse checked, the product we sent to you is correct indeed.
If you would like to return, the shipping fee may be very expensive to you.
So how about we refund you $ 13 as compensation and you keep the products?

Sincerely,

Customer Service Team


Our warehouse receiving returned goods is not the one on the waybill.
PLEASE DO NOT RETURN IT TO THE ADDRESS ON THE WAYBILL, otherwise refund will not be supported.”

4 September 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Cheap imitation PRODUCTS BUYER BEWARE

I waited 8 weeks for these eyeshadow pens.TheyreExactly what I got off Temu for 1.69 each.Company refused to send me address for return.BUYER BEWARE

23 August 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Stay away!

I ordered eye cream in February, in march my post office tracked the order to china, it was never sent! The company offers a couple of dollars as compensation, “not their fault the package was never sent”. I demand a full refund and now they won’t answer any more. No, I will never order from this company again! Also, you can find the same items much cheaper from other sellers. Stay away!

19 August 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

FIRST OFF ...WARNING...JUNK SENT FROM FINLAND !!

FIRST OFF, THEIR PICTURE OF "GLITTER PENS" DID NOT MATCH WHAT I RECEIVED...THIS "CRAP" I RECEIVED TOOK WEEKS TO GET HERE....THEY WERE SHIPPED FROM FINLAND....THEY DID NOT TELL ME THAT THERE WOULD BE ADDITIONAL CHARGES TO CONVERT TO FINLAND'S CURRENCY.......I WAITED MORE THAN A MONTH FOR SOMETHING THAT DOES NOT WORK AS ADVERTISED......OH, AND MY INFO IS SHOWING UP ON THE "DARK" WEB NOW.......BE WARNED !!

16 August 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Never received my order.

Never received my order.

14 August 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 3 out of 5 stars

I have been trying to purchase Magnetic…

I have been trying to purchase Magnetic Dress up Baby /B and my credit cards are being refused. I get the following message "Your payment exceeded the amount or frequency limit". Why? Neither of my cards is maxed out. An explanation, please.
KMM

6 August 2024
Unprompted review
Rated 4 out of 5 stars

This tool is extremely useful and of…

This tool is extremely useful and of high quality. It arrived in 2 weeks and left me impressed with its efficiency. It easily slices through pineapple, leaving clean cuts and minimal waste. I'm very happy with this purchase. This tool made my work in the kitchen much simpler.

30 July 2024
Rated 1 out of 5 stars

Poor copy

PLEASE NOTE. Despite an image of the perfect dress, you will receive a poor copy of the item. the material is different, the seams are terrible. In short, don't get caught.

21 July 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Scam company

I ordered 2 screwdrivers with bits etc. But those items were missing in 1 of the packages. They just told me that they had checked that, so I should look again.
This is the answer: 3 usd
3USDis the maximum compensation within my limited authority.Sorry, but I have tried my best, even if you send messages for answers every day.I hate to say that, but I can only have one answer, which is still
Every department gives me the same answer,

If I do anything beyond my ability, that would be against the company's rules, and I may lose my job.Your kind understanding would be highly appreciated.At the same time, your comments will be reported to our relevant departments.They will improve the product quality.I’m sorry for the bad shopping experience this has brought to you.Thank you very much for your understanding.

28 June 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Faulty and damaged goods sent.

I ordered 2 items 1 item was damaged beyond use, the other was faulty and did not work as expected as shown on recordings I sent in.
No offer of replacement or refund even after siting my case on several communications.
I am now seeing other posts here querying whether this is a scam. I believe it it.
DO NOT BE SCAMMED BY THIS COMPANY, SHOP ELSEWHERE.

8 June 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Sending different stuff than advertised.

I ordered two remote controlled cars for my sons. The cars arrived today, however, neither of them was remote controlled as advertised on their website. Just standard plastic toy cars. I feel scammed. What is more, one of the cars had a bad scratch on the bonnet. Funny thing, they both have battery slots, although empty, with no metal elements – just an empty plastic hollow space.
On their website there is a link “track your order”. However, when you click on it, it leads you to a 404 error page. It doesn’t look like a legitimate website.
Avoid.

14 June 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Scam, stay away don't order

Ordered through Easyfrot website but the company name on my CC statement is "reposaltrust". Their customer service kept stringing me along saying 'be patient your parcel is on the way'. I kept getting tracking updates saying parcel is in sorting center, parcel is in inspection, parcel departed, parcel received in destination country, parcel in customs...the tracking updates went on and on for over 30 days. Finally I disputed the charge with my CC company and wouldn't you know the next day they send me an email saying saying a refund will be issued and 'yes you placed this order but we see it didn't ship" If it didn't ship, why would they continue to send me tracking updates. Well I'll tell you why, it's a scam company; they took my money and never shipped my order.

31 May 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Lost parcel

I ordered for windshield back in February but it haven't arrived yet.
The Customer Service keeps on saying its on the way but seems like got lost on the way.

I have ordered a lot of things online but this is the worst platform I encountered. No one seems to care as no one is giving an update on what is happening.

28 February 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

I ordered January 18

I ordered January 18, here it is 3 months later still haven't received my order.

18 January 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

Curling iron cannot be plugged into a normal electrical outlet

I ordered a curling iron but it cannot be plugged into a regular electrical outlet. This is useless as far as i am concerned. I would like to know what this can be plugged into. Sorry I ordered it. Waste of my hard earned money

10 April 2024
Unprompted review
Reposaltrust logo

Reply from Reposaltrust

Dear Valued Customer, We are sorry for the inconvenience. Please send us your order information at support@reposaltrust.com, and we will work to resolve it right away.
Elizabeth, Senior Director of Customer Support, www.reposaltrust.com

Rated 1 out of 5 stars

robustravbit chew toys

We purchased 4 of the robustravbit chew toys. We read all the reviews and everyone was positive. We gave each of our dogs one to play with whilst they were on our bed, within 1 hour, one of our dogs had seemed to remove the head of the green lion and was choking on the squeaker inside. We are now too scared to let our dogs have these toys without full supervision

5 April 2024
Unprompted review

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