Repricer.com Reviews 133

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had a great experience working with Romana from the Repricer support team. She was extremely easy to communicate with, understood the issue very quickly, and provided clear and practical guidanc... See more

Rated 5 out of 5 stars

We are really happy with our experience with Repricer. It’s easy to use, efficient, and ensures we stay ahead in the market. What truly stands out is the amazing customer support, especially from Kerr... See more

Company replied

Rated 5 out of 5 stars

Amazing piece of kit we used Feedvisor fro 7 years and switched to these guys not only for price but features/options and functionality. Second to none service, helpful responsive and available t... See more

Company replied

Rated 1 out of 5 stars

I spent over three hours trying to get the Cross ASIN repricing feature to work, and it simply doesn’t. The function is advertised, but it’s not functional in practice. On top of that, their automated... See more

Company details

  1. Business Services

Written by the company

Find out why and how your competitors are winning against you, then target them with specific rules that make sure you win back the sale. On Amazon, compete differently with FBA, MFN, SFP, Buy Box winners and Amazon itself. Reprice on both catalogue and non-catalogue eBay products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

133 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great support!

Online chat support from Oleksandr was first class. The issue was resolved in minutes and even answered a second query I had. All up and running now. Thank you!

11 December 2022
Unprompted review
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Reply from Repricer.com

Hello Fidum Group. Thank you for taking the time for leaving this great review of Oleksandr. Everybody on our team should try and make sure our customers receive 1st class service and get onboard with Repricer as quickly and effective as possible.

Best
Eamon

Rated 5 out of 5 stars

A+ support team

The support team really know what they're talking about. They understood perfectly what I was trying to communicate even though english is not my first language and for the same reason, were able to resolve the issues I was having understanding the way Repricer events work. Highly recomend!

14 November 2022
Unprompted review
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Reply from Repricer.com

Hola Santiago. Muchísimas gracias por estas palabras generoso. Los del support somos muy orgulloso por escuchar que hacemos nuestro trabajo bien. Gracias, Eamon jefe to Servicios de clientes.

Rated 5 out of 5 stars

Great repricing tool so far

Great repricing tool so far. Just setting it up and it has some great features that I have not found in other programs.

31 October 2022
Unprompted review
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Reply from Repricer.com

Hi Eddie,

Thank you for this great review. We have a lot of features being released over the coming months so stay tuned. YOu will get notifications in the application and in your email.

Best,
Eamon

Rated 5 out of 5 stars

Repricer, product costing and business information in one package.

We are trialling Repricer and will be subscribing when our trial period runs out at the end of this week. We have used other repricers (Bqool and M2E) but neither come anywhere close to the functionality of Repricer. In addition to comprehensive repricing you are getting a product costing tool and a pretty good Business Information System. I could detail at length where Repricer scores over the opposition (and I expect to find more in the coming weeks) but for now I'm satisfied that our business can't do without it.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Amazing piece of kit Better than other market leaders

Amazing piece of kit we used Feedvisor fro 7 years and switched to these guys not only for price but features/options and functionality.

Second to none service, helpful responsive and available the drop of a hat.

I paid x 10 for FV and had an account manger call once a month, wish I knew about Repricer sooner

1 September 2022
Unprompted review
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Reply from Repricer.com

Hi Chris, If you have any improvement requests our product manager is always glad to get them and if support can help with anything let me know. Eamon

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service with amazing results in this product. I highly recommend anybody that is wanting to upscale their business to use this product.

18 August 2022
Unprompted review
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Reply from Repricer.com

Thank you for this awesome Feedback Ean. It means a lot to the Customer support team and to the wider Repricer team.

Rated 5 out of 5 stars

The customer service is second to none…

The customer service is second to none and in every interaction displayed professionalism and knowledge.

31 July 2022
Unprompted review
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Reply from Repricer.com

Thank you very much for this kind review. All of us here in customer support love to see this positive feedback

Rated 5 out of 5 stars

Prompt chat

Prompt chat. Very quick solution.

24 June 2022
Unprompted review
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Reply from Repricer.com

Thanks Ralph, I'm sorry for not saying thanks sooner, Eamon

Rated 5 out of 5 stars

Chat facility very helpful

Only been using it for a day so limited experience but so far found it helpful and any questions I have had have been answered very quickly and very informative

21 June 2022
Unprompted review
Rated 1 out of 5 stars

More expensive than the others & not as good

Not only is it much more expensive than its alternatives, it will let your competitor reprice faster than you. They tried to tell me it was instant pricing, but it simply wasn't.

11 February 2022
Repricer.com logo

Reply from Repricer.com

Hi Oome, WE've requested some confirmation of your account from you which we haven't gotten yet. I've been looking for your account so I can get a bit of a background on the issue you are reporting. We don't claim to be the cheapest repricer. We charge a fair price for what we think is a great service packed with features that is more than just simple price adjustments. We use Amazon API as does every other repricer and occasionally Amazon may have their own technical issues if you are staying within the limits and guidelines they set out.

Rated 5 out of 5 stars

fast service!

I had an issue where my max price overtook my entire price on Amazon, therefore making the products inactive.. I jumped on chat and the rep told me where I went wrong and now the sales are coming in. great product! Im only on the trial period but Im already a believer.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Repricer.com has excellent customer support

I contacted Repricer about an issue I was having with linking it to my Walmart Seller Account. Anna promptly made short work of the problem. She was friendly, professional and extremely efficient. She resolved my issue and had me up and running in no time. I'm very satisfied and as a result would wholeheartedly recommend Repricer without hesitation.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Must have tool.

Must have tool.
Support is fast and effective.
Tool is intuitive and easy to use.
You get a lot for your $$$

9 December 2021
Unprompted review

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