Reprise Financial Reviews 

25,907
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Financial Institution
  4. Loan agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(25,907)

7,245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The help I received with my finances…

The help I received with my finances and the understanding of what my needs were
Advise about paying down cards with high interest
speed of getting my loan processed quickly and understanding payback.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for your positive feedback!

Rated 5 out of 5 stars

Application

Application

12 September 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Disbursement issue resolved efficiently

I received an email that the funds would be disbursed 24-48 hours after approval to my bank account. I received my monthly bill that will be due 10 Oct but have not received the funds. On the 14th I received a call from a rep, sorry forgot his name, and he helped me a great deal with my issue. Thank you for the great service!

13 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for making us aware of your concerns. As you know, we take customer feedback very seriously, your review has been escalated internally, and a member of our management team has made contact with you to address your concerns. If you have any additional questions, please don't hesitate to call our customer advocacy number at 833-731-3178.

Rated 5 out of 5 stars

Review

This is my review

12 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Overall experience easy,returned calls…

Overall experience easy,returned calls titled as company may get spammed,@ time of this review haven't made 1st payment yet,receiving funds simple process,fully expect repayment process to equal in simplicity.customer service professional,time of service 1-3 days,application process straight forward simplified as well.

9 September 2026
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Reply from Reprise Financial

Thank you for sharing your valuable feedback.

Rated 5 out of 5 stars

Quick

Quick, hassle free, up front and honest

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Easy and Fast

Devin Odom made the process so easy. Very responsive and quick.

11 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We appreciate your feedback and are so glad to hear that you had such a positive experience with us!

Rated 5 out of 5 stars

They were very professional and went…

They were very professional and went through all the terms and did not lie about the terms. They gave me time to decide and no pressure to go forward or not. The interest is not ideal but my if you need it, you have to make a decision. I am very grateful that I was given a chance to get out of debt. Just know the terms to make that decision. Thank you Reprise for a moment I don’t have to stress in making ends meet.

11 September 2026
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Reply from Reprise Financial

Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

Wylania made all the difference

Wylania made all the difference. She helped me with this loan . She was so patient and professional and kind. I am grateful for her being my loan specialist.

11 September 2026
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Reply from Reprise Financial

We are so happy to hear about your positive experience with our team. Thank you for sharing your kind feedback with us!

Rated 5 out of 5 stars

Super easy to work with

Super easy to work with. They keep you updated throughout the process. The loan came in one day later than I was quoted but I think it’s because of the holiday at the beginning of the week throwing everything off.

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback.

Rated 5 out of 5 stars

Reprise employees are super efficient…

Reprise employees are super efficient and caring. Since I had to use my car as collateral, they walked me through every step with patience. I qualified for a loan in 5 days and money was in my account the next day. I was overjoyed with their efficiency and intelligence. Thank you Reprise

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with our team! Thank you for sharing your kind words.

Rated 5 out of 5 stars

Amy Bower

The ease of the application process, the customer service with Amy Bower, she was personalable, relatable and kept the ball rolling with side humor as well. Made me feel like I was talking to a friend. The quick turnaround with direct deposit was particularly one that set good vibes in motion. I have done business in the past with Reprise and will continue doing so. Keep up the good work!!! 10 out of 10 all the way around.

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us! We truly appreciate your kind words.

Rated 5 out of 5 stars

They had the money in my according

They had the money in my account the very next day. Rates are high but I knew that before I agreed.

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

Rated 5 out of 5 stars

The customer service that I received…

The customer service that I received from Dominic was awesome. It was exceptional. He worked with me. He was very thorough. He did a very good job. I really appreciated his service and the time he spent with me helping me get this completed.

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with our team! Thank you for sharing your kind words and feedback.

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