Resellers Room Reviews 

154
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and the well-structured onboarding sessions that provide clear, actionable guidance for building a successful personal shopping business from scratch. Consumers consistently note that the team is extremely supportive, highly communicative, and always ready to answer questions while offering practical growth strategies and educational content. Though some reviewers were not happy with communication availability after joining, others felt that specific wholesale supplier expectations remained entirely unfulfilled during their membership. People also mentioned occasional friction regarding strict business agreements and difficulties in reaching support agents promptly after completing the initial setup phase.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being exceptionally helpful, patient,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick responses and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that onboarding is a... See more

Service

Clients share satisfaction on service, frequently praising the fast response times and professional support.... See more

Product

Reviewers mention positive feedback about product, noting that the workbook is great and offers a lot more... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jumped on with the resellers room less than 2 weeks ago and I can only give credit to all involved. They have give me solid blue prints to start my personal shopping journey and opened more doors for... See more

Company replied

Rated 5 out of 5 stars

Just completed the onboarding call with Alfie, needless to say that he was ready to answer and questions or concerns and was happy to break anything down where there might have been uncertainty. The... See more

Company replied

Rated 5 out of 5 stars

Started with resellers 1 month ago give me all the learning i needed provided brilliant educational videos to help me and loads of other things helping me makes money and do what i love giving me al... See more

Company replied

Rated 5 out of 5 stars

There’s a real sense of community with the resellers room and we are enjoying the first step of the journey so far. They are professional, trustworthy and give great strategies to grow your business.... See more

Company replied


Company details

Written by the company

Resellers Room is a premium education and mentorship platform built for people who want to start or scale a luxury personal shopping and reselling business the right way. We exist to solve a simple problem: most people entering the luxury resale space lack structure, reliable suppliers, real guidance, and proven systems. Resellers Room provides all of that under one roof. Our members gain access to structured training, brand specific education, supplier connections across luxury, designer, streetwear, trainers, and activewear, and ongoing support designed to help them build a legitimate, sustainable business. This includes step by step onboarding, educational video content, written guides, real market insights, and one to one mentorship calls to ensure members are applying what they learn correctly. Resellers Room is built by the team behind an active luxury retail business, meaning everything we teach is based on real world experience, live suppliers, and current market demand. We do not sell theory. We teach practical execution, client acquisition, sourcing strategy, pricing, and long term brand building. This is not a get rich quick scheme, a shortcut, or a passive income promise. Success requires effort, consistency, and action. Our role is to provide the tools, education, and support to give members the best possible chance of success if they are willing to put the work in. Resellers Room is for people who want clarity, structure, and a professional approach to personal shopping/reselling.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(154)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT BUY THIS COURSE WITHOUT READING THIS

Got told to pay £500 for full access then told after paid £500 need to pay another £1000 I did no problem then didn’t make a penny from the “course” “software” I asked for a refund of my £1500 and got told no refunds and (grace period) when was never discussed on our on boarding call and was told

“ Your pretty lucky tbh that you didn’t sign the service agreement that we put in place last month otherwise bailiff would be at your door for mispaents”

Exactly what I was sent and that I “owe them money” bang out of order a complete scam in my opinion and for anyone who’s still going ahead and buying the course DONT SIGN THE CONTRACT other wise you’ll have “bailiffs at your door” bang out of order wouldn’t even rate it a 1 out of 5 star and heard from others that it’s took 5 weeks for items to come from they’ve platform in business that’s not going to keep things running smooth

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, learned a lot in such a short period of time! Definitely something that benefits me in terms of the team & the networks built around it & also helping people to get the best clothing brand they’re looking for!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and understanding staff…

Very helpful and understanding staff talk you through it whether you know a little or a lot about this business. You think it’s just access into stock then off you pop go and sell it. It’s a lot more than that it’s the whole plan on how to get the customers how to sell the products how to grow scale everything you need to succeed

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic course put…

Absolutely fantastic course put together. What they do at Resellers Room is incredible, they’ve helped me understand the ins and outs very clearly and set out a clear path for me to go on my way and build my personal shopping brand!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Experience From Resellers Room

The experience was great , I went through a business plan with Ikrah and she explained everything in detail that I am ready to get started and i am confident I will do well in my business and definitely recommend the team especially to get help from if you need help setting up for your business

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Rejoined member

Was previously a member through the old community and have recently reconnected with the Resellers Room team. After a great catch up with Jack and sorting out all the credentials. He connected me with the operations & community manager Ikrah who has been really helpful and supportive in finding me feet within the community again. I really like what I’m seeing from the team in terms of the education and resources available. Caint wait to re build my brand again. Couldn’t recommend enough

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Have been with resellers room for…

Have been with resellers room for almost a year, the team do well to find new innovative ways to support throughout and the platform is great for sourcing. If you’re looking to get into reselling this is a good place to start

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys, really genuine. Appreciate talking to Alfie and Ryan both guys with great mindsets and patience. Make you feel welcome from day one. Treat you more like a friend than a client

9 March 2026
Unprompted review
Resellers Room logo

Reply from Resellers Room

Thanks for the review Malcolm, we've loved having you onboard! Looking forward to seeing your growth within personal shopping!

Rated 5 out of 5 stars

Jumped on the onboarding call with…

Jumped on the onboarding call with Alfie who broke everything down clearly with what I need to do and made the steps clear as to what path to take. Keen to get started

2 March 2026
Unprompted review
Resellers Room logo

Reply from Resellers Room

Thanks for the review Josh!

We look forward to working closely with you in this business venture

Rated 5 out of 5 stars

Listen. Plan. Execute. Print.

Great team at Resellers Room. So helpful and amazing resources.

20 February 2026
Unprompted review
Resellers Room logo

Reply from Resellers Room

Thanks for the review Alex!

it has been great working with you over the last few months, we have seen some serious growth together! Keep it up!

Rated 5 out of 5 stars

Reseller rooms review

Good call everything set up and explained well by Alfie deffo recommend

16 February 2026
Resellers Room logo

Reply from Resellers Room

Thanks for the review Aaron! We are looking forward to seeing your growth within the platform!

Rated 5 out of 5 stars

Call was straight forward and full of…

Call was straight forward and full of useful information that will help me going forward. Couldn’t be happier with the call

10 February 2026
Unprompted review
Resellers Room logo

Reply from Resellers Room

Hi Oliver, thanks for the review!

We look forward to working closely with you to grow this business!

Rated 5 out of 5 stars

Just completed the onboarding call with…

Just completed the onboarding call with Alfie, needless to say that he was ready to answer and questions or concerns and was happy to break anything down where there might have been uncertainty.
They have a clear process in place as a business with constant guidance and support to help you grow and develop along the way. going into this I was honestly a bit weary due to other businesses out there that really are just after you’re money but these guys here are polar opposite. The time and care they have for you is absolutely brilliant! Would highly recommend to those who are looking to go into personal shopping because everyone here is on the ball. Top blokes.

9 February 2026
Unprompted review
Resellers Room logo

Reply from Resellers Room

Thank you Kayton, this really means a lot. We’re glad the onboarding gave you clarity and confidence, and that you felt the support from day one. Credit to you for backing yourself and getting started, we’re excited to see your growth from here

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look