Reship Reviews 

7,704
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 854 reviews, reviewers had a great experience with this company. Consumers consistently praise the overall service quality, pointing out how easy it is to manage deliveries and handle parcel consolidation. Customers appreciate the exceptionally smooth process, noting that setting up accounts and organizing shipments is remarkably straightforward. People frequently highlight the helpful staff and prompt responses from customer support when tracking down parcels. Some reviewers were not happy with the unexpectedly high shipping costs and extra fees charged for handling, storage, and customs duties. However, some customers also noted occasional delivery delays, inaccurate estimated shipping times, and difficulties when trying to obtain clear pricing details in advance.

What people talk about most

Delivery service

Reviewers express mixed feelings regarding the delivery service, with some customers experiencing major... See more

Service

Users describe positive interactions with service, highlighting reliable shipping and helpful support when... See more

Price

Customers had mixed experiences with price, as some reviewers found shipping rates, custom duties, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report quick... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is very easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first experience was good although it took a while (longer than I expected) for the package to register as received. Once it registered the process to get it reshipped was fast and easy which is re... See more

Company replied

Rated 3 out of 5 stars

The app just freezes so can't be used, must use a browser, I'm not the only one lots of reports but nothing appears to have been done. The overall experience is good Fees are interesting an annu... See more

Rated 3 out of 5 stars

Reship completely opens your packages rendering collector's items almost worthless in. the market due to items not being sealed and unopened. They could simply open the shipping box WITHOUT opening ev... See more

Rated 5 out of 5 stars

Kinda expensive to ‘reship’ to Canada (our postage is the problem), but the Service is 10 Stars, from ‘Reship’!! I’ve been a loyal customer since the beginning. Because, ‘Reship’ is the Only Easy way... See more


Company details

  1. Delivery Company
  2. also in
  3. Courier service
  4. Freight Forwarding Service
  5. Logistics service
  6. Shipping and postal service

Written by the company

Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.

Bringing The World To Your Door.

Written by the company

Shop Exclusive Products!
We are Committed Being The Best Parcel Forwarding Service There Is.

Contact info

4.0

Great

TrustScore 4 out of 5

8k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(7,704)

813 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product got delayed 2 days at Reship…

Product got delayed 2 days at Reship because of yet another reason (we used Reship a couple of occasions in the past, when it's not the weather, it's an Holiday, or something else). No shipping fees under $44 offered whereas I regularly ship and/or receive packages between US and Canada for well under $20. The content (1 oz essential oil and 2 small bundles of dried natural herbs) got flagged as bio-hazard: again extra $$$. Obviously I had extra custom charges because of the bio-hazard thing. All in all we paid close to $300 to receive $40 worth of mundane goods.

25 August 2026
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. I cannot find out what has happened to my parcel. I find it very confusing how to get a pkg from US to my address in Canada.

1 September 2026
Rated 5 out of 5 stars

My first time using Reship

My first time using Reship. Straight forward to use. Taking pictures of what I purchased, before shipping to me, is an excellent idea. My parcel arrived in great shape. I will definitely use them again.

28 August 2026
Rated 5 out of 5 stars

Really great

Really great, easy to use and the new app is great and updated. It is a great way for me to order from the US even when they don’t ship internationally

27 August 2026
Rated 1 out of 5 stars

Terrible shipping rates

Terrible shipping rates, slow to handle packages, then got stung with import charges they stated they would manage. By the time they receive your goods, you are trapped. You have no option but to pay their over the top freight rates. First and last use.

27 August 2026

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