Resortrentalpros Reviews 3

On March 1, I had a confirmed reservation for April 7 through April 15 in a condo. On April 5, I was informed that the reservation had been cancelled. I was offered four nights in alternate lodging and either replacement of the other four nights or a refund. On April 11, the day that the lodging expired, no resolution had been offered. Because I needed lodging for four more nights, I went to Best Western. I contacted RRP, but was denied reimbursement for what I spent at Best Western. Further contact has been unfruitful.

Do NOT book with ResortRentalPros. Booked with them throughVRBO, thought that would be safe. It is a scam. They lead us along and would never give us info about checking into the timeshare condo. They cancelled on us two days before our Spring Break trip! Said so sorry, owner not responding.
Please read reviews on Better Business Bureau also.
Horrible experience.

They cancelled last minute, offered another option (lucky us compared to other reviews) however the dates had changed, they shortened the trip. I read the message as they were comping the last night due to inconvenience as I never in my entire life have heard of a hotel/lodging company just say "sorry we don't have your reservation available anymore, but we can give you this for the same amount but it's not equivalent". I ignorantly accepted and once I realized (literally hours after I accepted) I tried to get a refund so I could book elsewhere and they totally refused. I tried to work through VRBO and they were useless as well, aside from wasting hours of my time. Needless to say, I will NEVER EVER be booking through either again. Such a mess, right before we were supposed to leave. Do yourself a huge favor and use Airbnb and don't book anything through Resort Rental Pros EVER!!!