Respa Beds Reviews 207

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and comfort of the products, particularly highlighting mattresses and beds that offer an ideal balance of softness and firmness. Many people report significantly improved sleep and express high satisfaction with their purchases, often recommending the brand for its excellent quality and comfortable feel. However, some customers also noted issues with mattress durability, with a few experiencing premature lumpiness or excessive firmness. There were also occasional concerns regarding mattress sizing, where products did not fit as expected, leading to dissatisfaction.

What people talk about most

Product

People report positive experiences with product, often praising the comfort and quality of mattresses and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the exceptional comfort... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my second Respa bed. I bought my first one after staying in a hotel in Laois that had Respa beds in their rooms. I had such a good nights sleep that I decided to change my bed when I went home... See more

Company replied

Rated 5 out of 5 stars

we feel got the PERFECT mattress finally. the great quality, the comfort and support are exceptional; it strikes the perfect balance between softness and firmness. Thanks RESPA and Cosi Interiors team... See more

Company replied

Rated 5 out of 5 stars

I got a fab Respa king size bed from Des Kelly in Blanchardstown. It looks great and feels even better. Couldn’t be happier with my purchase, I’ve been sleeping like a baby. Would definitely recommend... See more

Company replied

Rated 5 out of 5 stars

Bought a Pocket 1700 from Michael Murphy’s in Wexford, so happy with it. Having great sleep since. Also bought an ergonomic pillow from Respa recently, would highly recommend.

Company replied


Company details

  1. Mattress Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Furniture Manufacturer

About Respa Beds

Written by the company

Respa has been producing premium 100% Irish handmade beds in Oldcastle Co. Meath for over 75 years, since 1947. Combining the best of traditional craftsmanship with the most advanced technology and high quality materials. Respa are an approved member of the National Bed Federation, adhering to the highest quality standards. Our core product offering are mattresses, headboards and divans. View our website

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

There is a terrible musty smell off the…

There is a terrible musty smell off the mattress. I looked it up on the internet and found out that it goes eventually but I think the mattress shouldn’t be sold until the smell is gone. I have always bought Respa beds and mattresses and never had this problem. Otherwise very comfortable.

8 February 2024
Rated 5 out of 5 stars

Great mattress

Great mattress. Very comfortable. Bought for my son’s new bed and he really likes it.

15 February 2024
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Reply from Respa Beds

Thanks for the review. We hope your son has many great night's sleep on his new mattress!

Rated 5 out of 5 stars

jUST ADORE THIS MATTRESS

jUST ADORE THIS MATTRESS. BOUGHT FROM LOCAL SHOP AND THE MEDIUM FIRM MATTRESS IS PERFECT FOR BOTH OF US. iTS HIGH AND SHEETS FIT IT REALLY WELL. WE HAVE BOTH HAD GREAT NIGHTS SLEEP ON IT SINCE WE GOT IT. WISH WE HAD BOUGHT IT SOONER

8 February 2024
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Reply from Respa Beds

Delighted to hear this, thank you Angela!

Rated 5 out of 5 stars

amazing maytress

amazing mattress, everything that I needed.

31 January 2024
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Reply from Respa Beds

Thank you for your review! Wishing you many night's of great sleep!

Rated 1 out of 5 stars

So disappointed ☹️

I bought a respa signature pillow top mattress which cost a lot of money, this is the worst mattress I have ever had. I have yet to have a full nights sleep on it and am in bits in the morning with pains everywhere. No comeback from this company at all. Stay away. So disappointed ☹️
After I first bought the mattress and was very disappointed I contacted your company and was told to contact the retailer where I bought the mattress who then contacted you to make the complaint and was told there was nothing they could/would do for me. My retailer then passed this message on to me and said that was all that could be done. So so disappointing, such bad customer service. Can’t even get to speak to someone in the company😞

13 February 2024
Unprompted review
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Reply from Respa Beds

Hi Grainne, please can you go back to the retailer where you purchased your mattress from to log a complaint, they will then get in touch with our office to arrange an inspection. Thank you

Rated 2 out of 5 stars

Mattress too hard

I had to return the single mattress to shop as I found it too hard to sleep on. The mattress itself was cooling, but when I used a mattress topper to give a softer surface, it increased the temperature due to the memory foam within mattress.

29 January 2024
Rated 5 out of 5 stars

Excellent bed

Excellent bed. Sturdy and stylish frame. Very happy

5 February 2024
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Reply from Respa Beds

Thank you for your review Mary!

Rated 2 out of 5 stars

Very disappointing!

Purchased a Respa Pocket 1200. The mattress has a strong synthetic smell since Day 1. Took delivery 9 days ago, have removed bedding and aired it a lot with open windows but it is still unacceptably smelly. Very disappointed with our new mattress. Have given 2 stars as it’s very comfortable apart from the smell. Have never had this issue in 24 years of purchasing mattresses.

9 February 2024
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Reply from Respa Beds

Hi Claire, please contact the retailer where you purchased the mattress from to log a complaint. They will then get in touch with our office to inspect the mattress. Thank you

Rated 1 out of 5 stars

Not happy customer

Not happy customer. I have had respa mattresses for years, bought a 1400 imperial a few weeks ago, and am not sleeping well at all. No comeback with this company. If the bed isn't faulty, no return, no compromise. The bed has memory foam top (which i didn't realize on buying, as neither of previous mattresses had). I'm overheated, irritated, getting headache from the heat. Changed duvet, sheets etc as advised but to no avail. Retailer isn't going to help either. I will now have to go and purchase another mattress elsewhere as i haven't slept well for the last week.

8 February 2024
Unprompted review
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Reply from Respa Beds

Hi Sharon, please log a complaint with the retailer where you purchased the mattress from. They will contact our office with this complaint, and the process will begin to get the mattress inspected. Thank you

Rated 1 out of 5 stars

Terrible mattress and even worse after…

Terrible mattress and even worse after care, excuse for void warranty when I was sent a faulty mattress

31 January 2024
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Reply from Respa Beds

Hi Shane, as you know an inspection was completed and both the mattress and base which the mattress sits on both gets inspected.
As per our warranty policy, the warranty does not apply when the mattress is on an unsuitable divan base. The inspection showed that the base is at fault, as is old, with uneven springs, making it not supportive for the mattress, causing the dips to occur.

Rated 5 out of 5 stars

My second Respa mattress purchase

My second Respa mattress purchase. Comfortable, good value for money because it lasts so long. The previous one was used for 16 years. I would always recommend.

22 January 2024
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Reply from Respa Beds

Thank you for your review and thank you for recommending our great brand to others!

Rated 2 out of 5 stars

Not impressed

Not impressed. I have been turning he mattress as per manufacturer instructions but after a month from the purchase my back started to hurt badly as the mattress is not even. Respa gel mattress is very uncomfortable and I would not recommend.

22 January 2024
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Reply from Respa Beds

Hi Denise, please contact the retailer where you purchased your mattress from to log a complaint with us. They will then contact us to investigate.

Rated 5 out of 5 stars

Very high expectation,thank you .

Absolutely amazing for my back problems.Was my dream come true.I never ever had a mattress like that.Very high recommendations.Thank you so much for my dream mattress.

22 January 2024
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Reply from Respa Beds

Hi Mari, thank you for your review. May you have many great night's sleep on your Respa mattress!

Rated 4 out of 5 stars

The mattress offers great support and…

The mattress offers great support and is very comfortable. I'm sleeping much better on it. The one thing to note is that when I registered it online I expected an email confirmation of same. Nothing forthcoming immediately so I took a screenshot of the "Thank you for registering...." page as a precaution. Ten days later I received an email confirmation!

22 January 2024
Rated 5 out of 5 stars

A great night's sleep

Very deep comfortable mattress at a good price. Company I bought it off have great customer service and a pleasure to deal with

29 January 2024
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Reply from Respa Beds

Hi Anne, thank you for your review. Wishing you many happy night's sleep on your Respa mattress.

Rated 1 out of 5 stars

Mattress is too firm

Mattress is supposed to be medium firmness. Tested in shop felt great. Spent £1000 on letho model and when delivered it was hard as a board. Can’t sleep on it.

23 January 2024
Unprompted review
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Reply from Respa Beds

Hi Stephen, we are sorry to hear of this. Please go back to the retailer where you purchased the mattress from and ask them to log this with our office. Our team will then take this further for investigating.

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