Respiratorshop Reviews 

368
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mat was very helpful in choosing the right powered respirator for my needs. He went above and beyond to ensure the carrier delivered correctly to my property. The ordering process was both quick and s... See more

Rated 5 out of 5 stars

Excellent service from Respiratory Shop. They were extremely helpful, knowledgeable, and made the whole process straightforward. They took the time to answer all my questions and provided great advice... See more

Rated 5 out of 5 stars

I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... See more

Rated 5 out of 5 stars

Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again... See more


Company details

  1. #9 of 19 best companies in Protective clothing supplier
  2. #18 of 37 best companies in Construction equipment supplier

Information provided by various external sources

Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(368)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Courier could do better

Item arrived but even though I work from home and there's someone here all the time it was delivered to a neighbour and no card. Not particularly respirator shop's fault but they can feedback to their courier of choice.

4 June 2024
Respiratorshop logo

Reply from Respiratorshop

Delivery of the order was actually attempted and was delivered within 24hrs of your order being placed. It appears that no one was home to accept delivery so the order was delivered to your neighbour. A card should have been put through your door to alert you to this fact.
The email address on the order also appears to be incorrect which will be why you have not received any emails.

Rated 3 out of 5 stars

Phone to check items are really in stock

You advertised the items as in stock for delivery.
Sadly it turned out you didn't have stock.
You said that the actual supplier had an issue you were unaware of at the time and the items were delayed for weeks. We had to buy an additional spraying helmet from another supplier in order to keep working whilst waiting for delivery of the order we placed with you.

4 June 2024
Respiratorshop logo

Reply from Respiratorshop

As per the email that was sent regarding this particular product, the manufacturer had recently changed their manufacturing software system. Issues with this heavily impacted both manufacturing and delivery as they were unable to manufacture. The product went from being available to immediately unavailable. Their issue has now been addressed and their deliveries are moving back to normality. This product is normally shipped within 1-2 days.

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