Respiratorshop Reviews 

370
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Mat was very helpful in choosing the right powered respirator for my needs. He went above and beyond to ensure the carrier delivered correctly to my property. The ordering process was both quick and s... See more

Rated 5 out of 5 stars

Excellent service from Respiratory Shop. They were extremely helpful, knowledgeable, and made the whole process straightforward. They took the time to answer all my questions and provided great advice... See more

Rated 5 out of 5 stars

During picking one of my items got damaged. But they owned it. Contacted me. Gave me a replacement and let me kept the damaged item. Which it was just the packaging so no loss. And my order was never... See more

Rated 5 out of 5 stars

I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... See more


Company details

  1. #5 of 19 best companies in Protective clothing supplier
  2. #10 of 37 best companies in Construction equipment supplier

Information provided by various external sources

Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

370 reviews

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4.7

All reviews

(370)

31 reviews in the last 12 months

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Rated 3 out of 5 stars

The only complaint I have is that the…

The only complaint I have is that the delivery person did not leave the parcel where they should have and I did not find out where it was until I complained to the Respirator shop that I had not received my order and they then informed me where it was. Can`t blame them for the delivery person so full marks to the respirator company for making things right.

2 January 2024
Rated 4 out of 5 stars

I got the goods

Not the cheapest but goods were in stock which counts for a lot. Dropped on the doormat but I did get them

10 December 2023
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Reply from Respiratorshop

Our existing customers have been very appreciative of the fact that we have managed to source this particular filter to allow continuity of their work as 3M have had issues with the manufacturing and the product has been like hens teeth.

To allow us to provide this continuity we have however had to pay more for the product through a different supplier.

It is very disappointing to be given this rating. We make very little from this and are trying to keep continuity for customers. It would have been far easier for us to put the product out of stock like other companies.

Rated 5 out of 5 stars

The Best

By far the best mask I have ever used. The filters work really well and the price was amazing. Not the cheapest on the market but certainly, in my opinion, the best.

9 November 2023
Rated 2 out of 5 stars

Excellent gear. Dispatch procedures questionable

Ordered over 1k of gear. Easy ordering on website. Email received confirming order and said tracking link would be sent.. email with link never arrived (and not in spam). Item was delivered before noon next day by dpd. However items had not been packaged up. Just sent in their separate boxes, with the delivery label stuck to it. So anyone in the delivery chain can see what is being delivered and no protection from the weather. Nice wet boxes. One of which looked like it had been tampered with. I recommend reviewing your procedures in the dispatch department.

30 October 2023
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Reply from Respiratorshop

As per our phone discussion following the placement of your order, we confirmed that this would in fact be delivered the next day before midday.

These were delivered at 9.54 am as discussed, however, I am very sorry to hear that the boxes delivered by DPD were wet in any way.

Even in this current extreme rainy weather, all orders should arrive dry whatever the weather.

The products have always been dispatched this way for many years to minimise waste with no issues but DPD should have taken better care of your delivery, however, we shall look at this.

They are normally very good however we shall pass this on to the DPD franchise concerned. Once again many apologies.

Update: We have since investigated what has happened with DPD after raising the complaint with them. Images have been supplied and it appears that there is very minimal water discolouration on a very small section of a box at delivery. DPD also informed us that your primary delivery preference if not available is to leave on the bin which is what they have done. The images also show there is no cover to keep deliveries safe from the weather which is most likely the reason any packages became wet. As such it would be worth having some form of cover available to ensure deliveries do not get wet.

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